Shrig Shop Reviews 

278
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fast delivery and superb quality of the products, noting that items arrive promptly, are securely packaged, and completely match expectations. People also highlight the exceptionally helpful service, the smooth ordering process, and the wonderful creative designs that make perfect gifts for friends and family. However, some customers also noted occasional issues with delivery delays or packages taking a bit longer to arrive depending on where they live. A few reviewers additionally mentioned receiving damaged goods, though these problems were typically handled and resolved swiftly by the support team.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the creative,... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt dispatch times and fast... See more

Quality

Users describe positive interactions with quality, noting that the items are consistently produced to a very... See more

Order

Customers had great satisfaction with the order process, frequently highlighting fast shipping and... See more

Service

Consumers find service to be a delight, with reviewers consistently praising prompt delivery, kind attention,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First order made, couldn’t wait, unfortunately print came damaged. The shrig shop sorted it out and sent me a replacement asap! Was fantastic customer service and speedy shipping, especially from Den... See more

Company replied

Rated 5 out of 5 stars

Ordered two t shirts from Christmas presents and emailed the company to ask if they expedite shipping. I received an email the next day to say they would send out asap. The t shirts arrived withi... See more

Company replied

Rated 5 out of 5 stars

The quality of goods, speed of delivery, packaging all very good. Easy to order however only downside was I didn’t receive a confirmation of order placement and delivery so was left in the dark till... See more

Company replied

Rated 5 out of 5 stars

I’ve browsed the shop many times but finally bought something because of their charity promotion. I love my hat it’s just like the pictures. The customer services was fantastic and they were very help... See more

Company replied


Company details

  1. Poster Store
  2. also in
  3. Art Dealer
  4. Art Gallery

Written by the company

Shrig Shop is an online shop founded by artist David Shrigley and gallerist Nicolai Wallner. Together we make posters, postcards and other great stuff, created exclusively by David Shrigley and Shrig Shop, serving as an extension of his artistic practice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(278)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Love my print, disappointing shipping

I’ll start by saying I LOVE the print. Exceptional quality and DS is a genius! However, all the communication about my order indicated it was coming to my house but I received some cryptic messages from UPS to say I had a parcel at their drop off point. Initially thought they were spam so ignored until I realised my package hadn’t arrived. When I tried to collect one morning discovered the drop off point only opened at 11am! Eventually retrieved it, worth the wait but UPS were a disappointing shipper.

14 November 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi there, thanks for the review and sorry for your disappointing experience with UPS. Please email us info@shrigleyshop.com so we can see what happened. In these cases we usually offer a free gift or a discount with your next order, so great that you've alerted us to this. We look forward to hearing from you.

Rated 5 out of 5 stars

Let’s stop body shaming cats.

So ace, like all things Shrig. My sister and her partner moved to Brighton with their eccentric cat, Ronnie. (My bro-ski said the rescue centre saw them coming when they steered them away from another cat, and towards Ron). So this card was their leavinggoodluckhappynewfun card. It’s huge so it was ok to triple-up on messages. Was well received. (Though Harry said he was a bit overstimulated, trying to read the card and listen to the music at the same time - maybe try listening to music first [it’s worth it], then read). I haven’t heard how it went down with Ron, but assumed he hated it.
Great experience, 5 stars, would buy again.
Great quality card, envelope, speedy posting.

8 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Nice one Alexandra, thanks for your lovely review

Rated 5 out of 5 stars

Easy!

Easy to order, clear updates during the process, and sensible delivery time. Would happily recommend and use again.

12 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much Mr Evans!

Rated 5 out of 5 stars

Incredibly cheeky, creative, and quality

The shop portion of the website was easy to navigate, the quality of the items and art I putchased is absolutely fantastic, and the cheekiness of it all resulted in consistent chuckling

28 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks Betsey, we're glad the works give you so much pleasure!

Rated 5 out of 5 stars

More than delighted - really good!

I ordered a beautiful print and some postcards (and got a free embroidered patch as it was my first order). I was kept informed and it was safely delivered to a nearby UPS locker. I was so impressed with the care that had been taken with the packaging of the large 50x 70 cm print and the postcards. Travelled all the way from the Shrig Shop in Denmark and arrived immaculately. So happy with my vibrant print.

25 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

What a wonderful review -- thanks Julia!

Rated 5 out of 5 stars

Fast delivery & super friendly customer support

Had some issues within the ordering process but received very quick and super friendly support! :)

Everything went smooth + fast delivery!

8 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks a lot Anna, it was a pleasure getting things resolved for you

Rated 5 out of 5 stars

Top notch

Neato website, simple ordering process, magnificent products and ridiculously lovely admin correspondents.

19 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Naaaaaa, thanks for this lovely review Lorien!

Rated 5 out of 5 stars

Great!

Great!
:D :D

9 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for taking the time to review us, Nicholas

Rated 5 out of 5 stars

Great experience

When I made my order, I contacted the team to let them know I needed it to arrive in time for my partner's birthday. They were really helpful and I recieved my order in plenty of time.

We love David Shrigley's work so we're very pleased with the print. It was packaged well and felt high quality.

2 October 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks for your review Meg and great that your partner got their birthday gift in time :)

Rated 5 out of 5 stars

Could not be better

Could not be better. Rushed my order as it was a gift, arrived in plenty of time! WELL RECOMMENDED

10 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks Ant!

Rated 5 out of 5 stars

I recently purchased two zodiac posters…

I recently purchased two zodiac posters from the Shrig Shop, and I couldn’t be more thrilled! The artist's interpretation of the starsigns is vibrant, creative, and truly one-of-a-kind. The colors are bold and eye-catching, making the posters a perfect addition to any space. The quality of the prints exceeded my expectations – they feel premium and well-made. Communication throughout the process was excellent, and the posters arrived exactly when they said they would. Overall, a fantastic shopping experience – I highly recommend the Shrig Shop for unique, high-quality artwork!

25 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Wow, what a fantastic review -- thanks Heather! We hope the posters give you pleasure for many years to come.

Rated 5 out of 5 stars

Order arrived today

Order arrived today! Prior to order I had asked a question on email and found the commination to be excellent on assisting me. When the order arrived it was well protected and I am very pleased with the quality. I can't wait to frame them and get them up. Love David Shrigley, his art makes me smile and feel happy!

19 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for reviewing us on Trustpilot -- we really appreciate it

Rated 5 out of 5 stars

Great posters

Great posters - good price and efficient service.

7 September 2024
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for reviewing us on Trustpilot, Sue

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