The Shredding Company Reviews 

469
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and streamlined service, highlighting the ease of ordering sacks and arranging collections. Many reviewers commend the helpful and friendly staff, from the drivers to the office team, who ensure a smooth process from start to finish. The prompt delivery of sacks and quick collection of filled bags, often with destruction certificates received the next day, are frequently mentioned as key positives. However, some customers noted minor issues with the ordering stage, such as not receiving initial acknowledgment of their order and payment or website glitches. A few other people also felt uncomfortable when hard drives and phones were not placed in a data sack, and one reviewer mentioned receiving only document sacks despite ordering a data sack.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as efficient, quick, and helpful... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that items arrived... See more

Order

People report positive experiences with ordering, finding the process easy and straightforward, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys just make it easy for you. Ordering the sacks via their website is straightforward, they arrived within a few days, arranging collection of the full sacks was again simple and confirmed by... See more

Rated 5 out of 5 stars

Easy to order the sacks and all paid up front. Arranged collection when we were ready. Sacks were collected by a very pleasant young man and he explained I would receive the certificate of destruction... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more


Company details

  1. House Clearance Service
  2. Data Destruction Equipment Store

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

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4.9

All reviews

(469)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and quick

Very helpful when I called. Collected the bags I used, and took the unwanted ones too. Destruction certificate issued the following week.
Would recommend them.

21 August 2024
Rated 5 out of 5 stars

Great service

Quick and easy to order, collected sacks quickly when asked, friendly staff dealt with minor query quickly.

1 October 2024
Rated 5 out of 5 stars

Excellent Customer Care

Such an easy process, customer care was excellent, very quick response time, hassle free - would highly recommend and 100% will definitely be using this company again without a doubt.

16 September 2024

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