We’ve been working with these guys since Instaon ... they are not our first Google Ads Partner advertising agency but they are definitely our last. They blow the competition out of the water. Also ve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used Instaon to help with our companies digital marketing in the Middle East. They listened to what we wanted and delivered an excellent high quality product that led to 3x more leads than we expec... See more
Dear All, I am using instaon account for almost 2 months. Jan 9, 2020, my account deducted the money from my bank account Euro 28.00. at the same time, I raise complain to instaon team and they a... See more
Company replied
it was working great during the 07 days free trail. i launched and ran my campaign on meta within minutes. conversion rate was also good, but once i paid for subscription,, everything just stopped. i... See more
Company replied
Company details
Written by the company
Shown is an AI-powered platform that helps SMBs grow online by automating the creation & management of their online advertising campaigns.
Contact info
Rue Jules Cockx 10, 1160, Brussels, Belgium
- +32476575601
- contact@shown.io
- shown.io
4.1
Great
218 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Refund process is quite well
17 March 2026
Unprompted review
Reply from shown.io
Thank you so much for your kind words!
It works
It works if you do not know your way around google ads, this is the tool for you. simple and intuitive, they do the rest for you.
5 February 2026
Unprompted review
Reply from shown.io
Thank you! We're happy to hear this!
Reply from shown.io
Thank you so much for your kind words
Reply from shown.io
Thanks Bernice! Feel free to drop an email to support@shown.io for any questions you might have
Communication with the ai it's very…
Communication with the ai it's very interesting and helping
7 December 2025
Unprompted review
Reply from shown.io
Glad to hear that you're enjoying our new AI BOT David! Our support team is also free to help with any questions you might have, feel free to contact them as well
Reply from shown.io
Thank you for your kind words!
I forgot that I had an active…
I forgot that I had an active subscription on Shown.io then now I'm asking for a refund and their support via email is just saying your request is being reviewed. If you're seeing this please check it out this is my email address.....
4 October 2025
Unprompted review
Reply from shown.io
Hi Prince.
Please note that our support team works from Monday to Friday, so any requests opened during the weekend will be tackled on Monday. It seems that in your case, you reached out during the weekend, and instead of issuing a refund or contacting support, you first left a review here.
Your refund was issued and has already arrived. Please reach out to support for a confirmation of this
Reply from shown.io
Thank you for your kind words
Unprofessional
First it may produce clicks, but no conversions. Then it is impossible to trace anything. You just have to fully trust them. The only thing you see is a total of clicks, and the amount spent. Well they track conversions, but the site does not produce any. So we spend money on something which does not generate revenue. We set up the system, so that when a customer clicks on a particular site, that this would count as a conversion. So far we have none. It is not a problem about setup, your software just does not do a good job.
Second, they cannot produce a proper invoice for every transaction charged to your credit card. Instead you get a monthly invoice with a total amount charged for the whole month. It is thus not possible from s legal and accounting perspective to back up the charged transactions. They do not adhere to the international accounting standars, which clearly state that each transaction needs to be easily verfied and reported. This is here clearly not the case! And I have a Master in Professional Accounting and thus I know what I am talking about!!!
For me this is unethical business behaviour. But the people there just do not care. It seems anyway that this company is a one man show. There is one single person doing everything.
I personally DO NOT recommend using this tool, as they do not meet minimal standards.
9 September 2025
Unprompted review
Reply from shown.io
Hi Rolf
I'll help you with more details to complement the details already sent in our emails
Regarding conversions, while you have never mentioned this before, we will be more than happy to help. I believe that you surely have gotten conversions due to how well your campaigns performed, but they were not tracked. This is because you did not create conversion-based campaigns, nor did you set up your conversions. This needs to be done for each business, and our team can help at any time. Conversions are not created by us; we sent your advertising platforms traffic and your website, and based on your conversion rating, we will handle the conversion.
Your current campaigns with your current setup will only bring visitor traffic to your website and not record any conversion
As mentioned throughout our emails, we offer invoices for all payments made on a business profile within a month. We have customers all over the world, including Switzerland, and they have all been using these invoices for years without issues. We even asked you to CC your accounts to confirm this; however, sadly, you did not invite them to our thread. The offer is still standing, should you have accountants to confirm this. Feel free to CC any person from your legal team as well
We meet all modern security standards, as well as quality standards, which large Enterprise customers can confirm to. We have a lot of Swiss clients as well who used our invoices without issues
Looking forward to your reply
it was working great during the 07 days…
it was working great during the 07 days free trail. i launched and ran my campaign on meta within minutes. conversion rate was also good, but once i paid for subscription,, everything just stopped. i have been trying to run same campaign with same name and similar attributes for the last 4 days but could get through it for one reason or another
plus their Bot is super annoying!! u ask it a simple question, it always writes a loooong essay with ur answer embedded in it somewhere, super confusing!!
19 August 2025
Unprompted review
Reply from shown.io
Hi there
Thank you so much for your feedback!
As mentioned in our emails, there is a connectivity issue on your Meta account that caused the campaigns to stop performing. We have disconnected your accounts, so please connect them again and let us know when that's done. We will be able to restart your campaigns then.
As far as our AI BOT goes, it was just launched a week ago and, as stated on our app, it's still in BETA. Once we have your account email address, we can see how we can improve it using your feedback
Great Tool for Running Google Ads…
Great Tool for Running Google Ads Easily!
27 July 2025
Unprompted review
Reply from shown.io
Thank you for your kind words
EXCELLENT WAY OF PROMOTING BUSINESS
20 June 2025
Unprompted review
Reply from shown.io
We're happy to hear this! If you have any questions or are in need of help, our team can be reached at support@shown.io
Reliable partners with good solutions
19 July 2024
Unprompted review
Reply from shown.io
Thank you so much for your kind words! Feel free to reach out to support@shown.io for any questions you might have
⭐☆☆☆☆ Terrible experience with the ad…
⭐☆☆☆☆ Terrible experience with the ad platform
I topped up my account to run a campaign, but the ads never got displayed. The platform asks you to load funds, but then disapproves the ads without a clear explanation and doesn’t refund the amount charged.
Even after several attempts to adjust the ads, nothing was approved or shown anywhere. It’s frustrating and feels like a complete waste of time and money.
I do not recommend it. The lack of transparency and poor support are very disappointing.
14 June 2025
Unprompted review
Reply from shown.io
Hi there
Please reach out to support@shown.io to get your ads approved. We have not found any accounts based on your name, so please provide your account email address to check the validity of your account and get your ads online
Scam alert !!
Scam alert !!! debit my account 2000€ and don’t answer to my email
15 May 2025
Unprompted review
Reply from shown.io
Thank you for sharing your email address. You'll be glad to learn that there are no accounts/emails/charges based on the email address you've shared. This means that most likely the charge you're referring to happened on another tool. We advise you to check with your bank for more details in this case.
For more information, feel free to contact our support team at support@shown.io
Issues with Ad Approval and WordPress Connection
I have created ads for three companies in the construction and real estate sectors, Now it works on Facebook but still not google
10 June 2025
Unprompted review
Reply from shown.io
Hi Tobias/Toblan
In case we identified you correctly (cause we have no details on TrustPilot regarding you) your case was already handled and replied to by our support team before this review was posted.
Based on that, it seems that you were confused about how different business profiles work when integrating with WordPress. In that scenario, if you have multiple profiles on the same email account, you will need to select the one you want the integration to happen on.
Feel free to reply to the email our support team has already sent for more details.
verry good its easy
30 May 2025
Unprompted review
Reply from shown.io
We're happy that you're enjoying how easy our product is. Feel free to send an email to our support team if you have any questions
Reply from shown.io
Thank you so much for your kind words! Please check in with support at support@shown.io to review your campaign and see what expectations we can have
i have used shown.io services for my…
i have used shown.io services for my site keyboardtester.click/ .. loved the service and customer support was awsome .. quick reponse and resolved all my issue
12 April 2025
Unprompted review
Reply from shown.io
Glad to hear that Nasir! We're here for any other questions you might have
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.