Showery UK Reviews 

4,478
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the products, especially the shower heads, effective in boosting water pressure and improving the shower experience, often noting softer skin and hair. People appreciate the various settings and the overall quality, with some also mentioning quick dispatch and reliable delivery. Conversely, a small portion of people felt dissatisfied with customer service, reporting a lack of response to emails and difficulties with returns or refunds. Others experienced delivery problems, such as delays, confusing tracking, or items not arriving. Some reviewers also found products to be of poor quality, flimsy, or ineffective in boosting pressure, with some even breaking.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing disappointment regarding... See more

Quality

Customers consistently note ambiguous experiences with quality, with many reviewers praising the positive... See more

Response time

People report negative experiences with response times, with many reviewers expressing frustration over the... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers expressing satisfaction with quick... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more

Rated 4 out of 5 stars

Shower head perfect for our situation, improved pressure. Different settings work well and no issues. Would have been better if product came with washers. Delivery was not as prompt as expected,... See more

Rated 2 out of 5 stars

My shower head stopped working. Water was spurting at angles all over and the water wouldn't cool down but would without shower head on. Sent 2 emails, no reply. Filled in the customer contact whi... See more


Company details

  1. Home & Garden

Written by the company

Improving Your Shower Experience


Contact info

3.2

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.2

All reviews

(4,478)

290 reviews in the last 12 months

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Rated 1 out of 5 stars

No stars should be an option

No stars should be an option where Showery are concerned. Absolutely appalling
Do not buy from Showery UK unless you want to lose your money as you will be totally ignored if you simply want to return something. This company is impossible to contact & radio silent when it comes to customer service. Avoid avoid avoid!

8 April 2026
Unprompted review
Rated 2 out of 5 stars

I’m really disappointed in myself for…

I’m really disappointed in myself for not checking the reviews of this company before ordering. I paid over £30 for an extremely cheap piece of plastic which took a long time to arrive.It made precisely zero difference to the pressure of my shower. I have now started what is clearly going to be the long and ultimately pointless process of trying to get a refund. I now realise that the “24/7 UK customer service” is a myth and that this is just another drop shipping operation set up by some unscrupulous folk in China. These kind of outwardly very convincing websites seem to be springing up everywhere, buyers beware. I am surprised at the number of positive reviews on here and I rather suspect they have found some way of getting around trust pilots system, might be worth investigating TP? P.S. they don’t exist on companies house register, despite giving a UK address for their business. Postscript, I have eventually received a full refund after a lot of email exchanges so I will temper my review slightly with regards to their service. I still maintain that the product I received was extremely poor quality and was totally unfit for purpose.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

So disappointed

So disappointed
Ordered a new shower head 11 days ago
Have not had a delivery nor any updates as to from Showery since an email to say it’s on its way 11 days ago
I sent a reach out 24 hrs ago .. no response
Just sent an email asking for a refund
Just wanted the fantastic shower head they sold me
Come on Showery UK sort something out !!

6 April 2026
Unprompted review
Rated 4 out of 5 stars

Long delivery

My order took too long to arrive. Given there was an issue with the courier losing my order soon after dispatch. They escalated it themselves and eventually resolved it. However, before the resolution, I emailed Showery to alert them of the situation, and to this day I've had no response from them, which would make me think twice before ordering from them again. The shower head is great though, and works perfectly and as described, so I truly hope it lasts.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

A client has the right to return their…

A client has the right to return their shower for any reason but especially if it doesn't improve pressure as promised. Plain and simple. Ignoring your customers emails is not going to get this business anywhere! I want to return my shower head Order GC308889

10 April 2026
Unprompted review
Rated 1 out of 5 stars

The shower head broke after one use. Terrible customer service

The shower head broke after one use, the threaded part shattered. Obviously made from cheap plastic. I've tried emailing and using their contact us form where they promise to reply in 24 hours. I've heard nothing. Terrible customer service. There's very similar items online for half the price of Showery

13 April 2026
Unprompted review
Rated 1 out of 5 stars

It says my shower head was delivered…

It says my shower head was delivered (with no date) but I have not received it. It’s been over a month and I’ve messaged multiple times and even got a reply, to someone else’s complaint! When I went back and said it wasn’t meant for me, I then got ignored. Terrible customer service!

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Racket

The offer for a turbo shower head was a 20% 'discount', making the Net cost £31.99 but the discount coupon failed to activate, meaning I paid £39.99. No response to my emails, asking if I could be refunded the discount amount not received.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID - No response from customer service after several emails -Shower head not fit for purpose and have asked for a refund and return RMA - No replies AVOID

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

I have tried several shower heads in the past in an effort to improve the flow of water and none were effective. I had low expectations when I ordered my first Showery shower head but it is excellent. It really does make a big difference and I’m very pleased with it.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with the purchase

Really pleased with the purchase, I moved to a hard water area and my hair didnt like it!
With this shower head my hair is now 100% in better condition, my only regret is not buying it sooner.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid!!!


I’m extremely disappointed with my experience with Showery. Their customer service is practically non‑existent. Despite proudly advertising a “full no‑quibble refund,” the reality couldn’t be further from the truth. I sent multiple emails over several weeks and didn’t receive a single reply. The only way I eventually got my money back was by opening a PayPal dispute — something no customer should have to resort to for a simple refund.

Overall, I’m incredibly dissatisfied. Avoid this company at all costs.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Great new shower head

Good detail about shower head types, and so chose one from the range which was specifically for electric showers rather than ordering yet another “increased pressure head” which are disappointing . Very happy with my purchase.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Lack of Response Raised Too Many Red Flags

I contacted Showery with some simple questions about compatibility before buying, but they never responded. After waiting, I checked other reviews and saw many people saying the company doesn’t deliver what they claim on the website. I would agree based on my experience.

I can’t comment on the product itself because I chose not to purchase. The lack of communication made me too nervous to go ahead. For a company that talks a lot about customer satisfaction, they don’t seem serious about actually providing it. I wouldn’t feel confident buying from them.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Cheap rubbish and zero customer service

Bought two expensive shower heads, the spray adjuster has broken on both rendering it useless. Two emails to Showery enquiring about returns/refunds and both have been ignored with no response. Cheap rubbish that doesn't last and zero customer service. Spend elsewhere is my advice.

23 March 2026
Unprompted review

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