I made an error during my initial contact but Kenny quickly responded and sorted things out. Customer service we all would like elsewhere. Thanks Kenny you are a star.
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My experience was good I cancelled as this service did not really suit my needs and Karl was very helpful processing a refund thank you glen
I cancelled my membership as they were quick to take my order and I couldn't cancel, I don't recommend them & won't b using them again
Company replied
Cancel vip membership but been charged for auto top up, however the team offer exception to get refund
4.1
Great
56 reviews
No recent history of asking for reviews
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Reply from Shopshoevip
Dear Lady-Love,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@shopshoevip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Merci pour votre comprehension
Merci pour votre comprehension,
Je ne peux suivre de près vos annonces et votre mode de shopping.
3 July 2024
Unprompted review
CAUTION
CAUTION
Very FAKE website!!
Still your money from your bank account monthly, then ignore your cancellation
Be careful!!
13 July 2024
Unprompted review
Reply from Shopshoevip
Dear GAB,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@shopshoevip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I'm gladly you took this matter very…
I'm gladly you took this matter very seriously and I appreciate that you did manage to get back to me......
4 May 2024
Unprompted review
The way that my concerns were answered…
The way that my concerns were answered & addressed promptly impressed me.
15 May 2024
Unprompted review
I got an email thank will get my refund…
I got an email thank will get my refund after I had told them that I want to unsubscribe
30 May 2024
Unprompted review
Exception to get refund
Cancel vip membership but been charged for auto top up, however the team offer exception to get refund
26 May 2024
Unprompted review
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