It was a pleasure dealing with Shopping in Japan. Once “my watch” was back in stock, the order was filled promptly, securely packaged and got to Canada quickly. The product was exactly as described... See more
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Company details
Written by the company
Casio / Seiko / Citizen / Orient / Sony / Oyaide / Canon / Nikon / Zojirushi
Contact info
Yokohama, JAPAN, United States
- sales@shoppinginjapan.net
- shoppinginjapan.net
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Japan to UK
Product as described, kanji dial as advertised - very informative with shipping details. Well packaged and this company pays attention to detail. I would recommend using them.
They respected the delivery deadlines…
They respected the delivery deadlines and my expectations regarding price and the time of receipt of my purchase. Furthermore, the package arrived in perfect condition.
From go to whoa the whole thing was a…
From go to whoa the whole thing was a no worries experience
Prompt shipping
Prompt shipping, great product, great communication. Couldn’t ask for more.
Very prompt and excellent service
Very prompt and excellent service. My purchase was delightful and exactly as described.
Thank you
Thank you for the overall positive experience. This was my first time purchasing an item from Japan, and since it was a gift for my father, I was initially concerned about the shipping process to Poland.
Everything went smoothly, and the consultant, Erika Aoki, provided helpful assistance throughout the process. I also appreciated the small gifts included with the order :)
Thank you once again! I will consider purchasing my next watch from your store in the future.
Very good service
Very good service. Kept me up to date on order. Easy process. Brilliant.
10/10 experience shopping at SIJ
I'm more than please with my experience shopping at SIJ. As soon as I placed my order I started to receive updates. My shipment arrived to North America from Japanese within 3 days !!! Package came well protected/wrapped for safe shipping. Item was as described in photos and description. Do not hesitate and buy with confidence! I most certainly will return again !
Best site
Honestly, the process was seamless from start to finish. Very good price for the watch, the packaging was 10/10, the snacks were amazing and the extras were so cute. Erika was also a gem and there whenever I needed. The watch was in perfect condition!
Great Customer Service and Quick Shipping
The customer care representative answered all my queries promptly. The product was delivered within 4 days in excellent condition, along with Japan postcard and snacks. Looking forward to buying more watches from Shopping In Japan. I would definitely recommend them to others.
The site was very transparent
The site was very transparent. My only concern was the duties for shipping the watch. Overall, a great experience though.
Got what I wanted shipped fast
Shipping was fast, and I got what I ordered! (Plus a couple extra little treats.) everything went so well I ordered something else for Mother’s Day right away!
Seemless Purchase the whole way.
I had no issues with the purchase. The tracking information was clear and I was updated along the entire route. I was made aware of the additional tariff charges that had to be applied as well. When the item arrived it was packaged perfectly, was exactly as described, and has been a wonderful addition to my collection.
Received my watch on time. Thanks
Received my watch on time with DHL. Very good and quick communication with Erika. No problems at all.
Erica is the reason I will shop at…
Erica is the reason I will shop at Shopping In Japan website again. She is knowledgable, helpful and a joy to work with.
great service, exactly as you'd expect from japanese store
Totally happy about the whole experience, before and after ordering. Erika was replying me within hours and being very helpful, I feel like I definitely need to mention her name. And in the end you get the delivery with super cute gifts from Japan, that's so amazing and kind thought of yours. Happy to find out your service guys and gonna recommend to all my friends.
Delightful experience and communications
I had an delightful experience purchasing a Seiko 5 automatic watch from Shopping In Japan. Erika, the export coordinator has excellent customer service, she responded promptly to enquiries and great comms after I placed my order. Watch was packaged securely, genuine Made In Japan model and included a bonus Japan postcard and gift voucher for a future purchase. Very happy with the watch and will buy from them again.
Good service al the way to Scotland
As always you think things are a scam , but this was not , got the watch I had purchased and delivered to Scotland quickly with no issues , email updates etc really good and will use again
Seiko watch
Communication via email was great, the product was as described, packaged well, prompt delivery.
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