Kitchen Mama Reviews 

320
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the kitchen products, explaining that opening cans is completely effortless and pain free for anyone with weak hands. Consumers frequently mention the outstanding customer support team, noting rapid responses, thoughtful guidance, and very helpful service. However, some people mentioned that their can openers stopped working unexpectedly after just a few months of daily use. A few reviewers were dissatisfied with the overall product durability, noting that mechanical jams or sudden failures caused noticeable frustration. Some customers also reported being disappointed by these temporary breakdowns before receiving quick replacements.

What people talk about most

Product

Customers shared immense satisfaction with the product, describing it as an absolute game changer for people... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt responses and exceptional support... See more

Quality

Reviewers highlight ambiguous aspects of quality, noting that while some consumers praise the device as a... See more

Response time

People report positive experiences with response time, noting that reviewers heard back promptly and found... See more

Service

Customers consistently note positive experiences with service, highlighting amazing professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super responsive customer service!!! I sent an issue request Sunday night, heard back with instructions from Nicca Monday morning. My beloved automatic can opener was back to work that day! I love K... See more

Company replied

Rated 5 out of 5 stars

My kitchen mama stopped working about 11 months after purchase and my Amazon return window had passed. I contacted support and they were fantastic in addressing the problem. Extremely thorough in co... See more

Company replied

Rated 5 out of 5 stars

My Kitchen Mama can opener worked great for about 10 months and then it stopped going in reverse and releasing from the can. I contacted them and they were exceptional in how they handled the issue. T... See more

Company replied

Rated 5 out of 5 stars

Love my Kitchen Mama can opener. Makes it so much easier to open cans now that I don't have the strength to use the old fashioned ones. I had some problems with opener and Nicci at customer service wa... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

At Kitchen Mama, our mission is to make cooking easier and more enjoyable for everyone, especially those with weak hands or arthritis. We offer innovative kitchen tools, such as our top-rated electric can openers and multifunctional jar openers, designed for ease and convenience. Our commitment to quality and customer satisfaction ensures that you can rely on our products to help you create delicious meals effortlessly.


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(320)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and customer service

I’m not sure how I ever lived without this can opener. It works just as well as the bulky electric can openers but doesn’t take up any counter space. It also removes the entire lid without sharp remains – not just the inner lid. Their customer service is also excellent. I bought two can openers. One works perfectly. One had a slight glitch. I reached out to customer service and they replaced it within a week.

16 July 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Sherri,

Thank you so much for the kind words! We’re thrilled to hear you’re loving how compact and effective the can opener is—and that we could quickly resolve the glitch with the second unit. Your support means the world to us!

Warmly,
The Kitchen Mama Team

Rated 5 out of 5 stars

Kitchen Mama Excellent Customer

Kitchen Mama has an excellent customer service department, so you can't go wrong with the purchase. Give the product a try and I am guessing that you will not be disappointed. It also makes a great Christmas gift.

8 July 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Kenneth,

Thank you so much for your kind words! We're thrilled to know you had a great experience with our customer service team and love the product. And you're absolutely right — it does make a perfect Christmas gift! 🎁

Wishing you many happy openings,
The Kitchen Mama Team

Rated 5 out of 5 stars

Kitchen mama replaced my kitchen mama…

Kitchen mama replaced my kitchen mama promptly and without much hassle. Very grateful for their quick response time. I had a new kitchen mama with in a week.

1 July 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Sadie,

We’re so happy to hear your new Kitchen Mama made it to you quickly! Thank you for sharing your kind words, it means a lot to our team. If you ever need anything else, we’re just a message away!

With gratitude,
The Kitchen Mama Team

Rated 5 out of 5 stars

Kitchen Mama’s customer service is…

Kitchen Mama’s customer service is excellent! I contacted them when my battery operated can opener stopped working less than a year from purchasing it on Amazon. They were detailed and responsive and mailed me a new can opener with no trouble at all.

1 July 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Candice,

Thank you for your kind words! We're so glad we could quickly resolve the issue and get you a new can opener without any hassle. Your satisfaction means everything to us, and we're happy to know you're enjoying your Kitchen Mama again!

Warm wishes,
The Kitchen Mama Team

Rated 5 out of 5 stars

Exceptional customer service!

Kitchen mama has exceptionally great and has very quick customer service. My representative was very kind and responded so quickly I couldn't keep up! My gifted can opener only worked a few times and now I have one that works perfectly! It is a very cool item and gift for folks with less strength in their hands.

1 July 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Kim,

Thank you so much for your kind words! We’re thrilled that your new can opener is working perfectly and that you’re enjoying the experience. Helping folks with less hand strength is exactly why we do what we do. We'll be sure to pass your appreciation along to the team!

Warmly,
The Kitchen Mama Team

Rated 5 out of 5 stars

Kitchen Mama Cares

The company was in constant communication regarding my warranty issue. They expediently replaced my can opener after I met their requirements. They even sent me the identical model in the same color! I also appreciated all the tracking they provided. Kitchen Mama made this mama very happy indeed!! It’s a company that aims to please its customers.

3 July 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Linda,

We're so happy to hear that you felt cared for throughout your experience! Thank you for your kind words and for trusting Kitchen Mama. Knowing we made this mama happy truly means the world to us!

With gratitude,
The Kitchen Mama Team

Rated 5 out of 5 stars

Great product and customer service

This company makes a great product and their customer service is amazing! I had their battery powered can opener, which stopped working 11 months after purchasing from Amazon. I reached out to them and they quickly sent a replacement. I would certainly purchase from them again.

27 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Clare,

Thank you so much for your kind words! We're happy to hear you love the product and that our team could assist you quickly. We truly appreciate your support and look forward to serving you again in the future!

Warm wishes,
The Kitchen Mama Team

Rated 5 out of 5 stars

Great Product & Customer Service

We bought our can opener on Amazon and had some challenges with it. We contacted the support team and were guided through the process of a replacement very professionally and with a lot of kindness.
We received our replacement opener quickly and we love it so much! This is the best can opener we’ve ever had. It is super easy to use and cuts the can leaving no sharp edges. We highly recommend it to anyone looking for that next level can opener that doesn’t require hand breaking cranking.

30 June 2025
Unprompted review
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Reply from Kitchen Mama

Hi Jenna,

Thank you so much for your lovely review! We're thrilled to hear you’re enjoying your new can opener, and that our support team could help make things right so smoothly. Your kind words and recommendation mean the world to us. If you ever need anything, don’t hesitate to reach out!

Cheers,
The Kitchen Mama Team

Rated 5 out of 5 stars

Wonderful Customer Service

I purchased the electric can opener, which unfortunately turned out to be faulty, as happens with any product. However, the service I received from Nicca and the Kitchen Mama team was exceptional. They replaced the product fast and handled the situation with utmost kindness, understanding, and efficiency. I FULLY recommend both the product AND the company to my family and friends. Thank you all for an outstanding customer care experience.

27 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Franz,

Thank you so much for your kind words and understanding! We're sorry your first opener didn’t work as expected, but we’re so glad Nicca and the team could turn things around for you. Your recommendation truly means a lot to us. If you ever need anything, we’re always here to help!

Warmly,
The Kitchen Mama Team

Rated 5 out of 5 stars

Serge from the customer service team…

Serge from the customer service team was extremely helpful, professional, & responsive in resolving an issue I had with their product. There was follow up, follow through and overall wonderful service from the entire team. Really appreciate the extra effort in helping me out with my purchase.

26 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Courtney,

Thank you so much for your kind words! We're thrilled to hear Serge and the team were able to assist you so well. Your satisfaction means the world to us. If you ever need anything else, don’t hesitate to reach out, we're always here for you!

Warm regards,
The Kitchen Mama Team

Rated 5 out of 5 stars

Excellent customer service!!

Used only a few times and loved it❗️it started leaving shreds of can on top of can. Contacted customer service, answered a few questions, provided them with shipping info and in less than two weeks I had my new kitchen mama

19 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Cheryl,

Thanks so much for sharing your experience! We're glad we could help and get your new Kitchen Mama opener to you quickly. If you ever need us again, we're just an email away. Enjoy your can opener!

Warm wishes,
The Kitchen Mama Team

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service! My arthritic hands love my can opener. I had an issue with the first one and after trying their suggestions unsuccessfully to rectify the problem myself they quickly sent a new one. Thanks!

26 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Sind,

Thank you so much for your kind words! We’re truly happy to hear your can opener is making a difference for your hands. And we're always here if you need support — your comfort in the kitchen matters most to us!

All the best,
The Kitchen Mama Team

Rated 5 out of 5 stars

Great product; Great company

Kitchen Mama is a very helpful addition to my kitchen. At 75 years old, my poor fingers need some help. I struggled with opening cans until my daughter gifted me a Kitchen Mama electric can opener. what a game changer. I had an interaction with Kitchen Mama staff and it was positive and helpful. My issue was quickly resolved and the company stood behind customer support. I'll always have a Kitchen Mama electric can opener in my kitchen!

26 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Nancy,

Thank you for sharing your wonderful experience with us! We’re so happy Kitchen Mama has made things easier in your kitchen — that’s exactly why we do what we do. It means a lot to know we could support you both with the product and our service. We'll be honored to always have a spot on your counter!

With gratitude,
The Kitchen Mama Team

Rated 5 out of 5 stars

Kitchen Mama Battery Powered Can Opener

I ordered the Kitchen Mama battery powered can opener in early June. Received it within 2 days and it worked great for about 10 days. Unexpectedly, I had to press the button and hold to open can. I contacted the company and explained the problem. They suggested a couple of possible solutions which didn’t work. I contacted them a second time and they immediately sent a replacement within 2 days. Tried it today and it works great. I am very happy with the can opener and recommend it if you want a portable opener. It performs great and is easy to use. And their customer support is excellent. Inexpensive and flexible. A great little device.

18 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Harold,

Thank you so much for your thoughtful review! We're happy to hear the replacement arrived quickly and is working well. It's great to know you're enjoying the convenience and portability of the can opener. We truly appreciate your recommendation and kind words about our support team!

Warm regards,
The Kitchen Mama Team

Rated 5 out of 5 stars

I had my unit stop working after the…

I had my unit stop working after the 1st few weeks. Contact customer service and received nothing short of outstanding help. They help me run a few test and then sent me a new replacment unit without questions. Highly recommend this produce (Kitchen Mama) and the company's service department. Thanks You so much.

2 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi James,

Thank you for the great feedback! We're so glad our team could quickly get you back up and running with a new unit. We appreciate your recommendation and are always here if you need anything. Enjoy your Kitchen Mama!

All the best,
The Kitchen Mama Team

Rated 5 out of 5 stars

Great product

Company has great customer service. Resolved my issue in a timely and professional manner. Love the product.

14 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Shantel,

Thank you for your kind words! We're so happy to hear that you love your Kitchen Mama and that our team could assist you promptly. If you ever need anything else, we're just a message away!

Warmly,
The Kitchen Mama Team

Rated 5 out of 5 stars

Amazing Customer Service

I had trouble with my Kitchen Mama can opener. Even though I waited quite awhile to contact the company, they were very receptive and responsive to my issue - and sent me a new device! I am thrilled with the customer service.

14 May 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Sarah,

Thank you so much for your kind words! We're so glad we could help, even after some time had passed. Your satisfaction means the world to us, and we’re thrilled to hear you’re happy with the service. Enjoy your new Kitchen Mama!

All the best,
The Kitchen Mama Team

Rated 5 out of 5 stars

Best Customer Service

Unlike most companies, Kitchen Mama's response was extremely prompt. They first suggested ways of correcting the problem at home. When that didn't work, they gave me very easy explicit instructions to demonstrate the problem. Within a week they emailed me that a new replacement was ordered and soon to be delivered. Wish there were more companies like Kitchen Mama.

29 May 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Eileen,

Thank you for your wonderful feedback! We're so happy to hear that our team could assist you promptly and make the process smooth. Your words mean a lot to us, and we’re grateful for the chance to turn things around for you. We're always here if you need anything else!

Warm wishes,
The Kitchen Mama Team

Rated 5 out of 5 stars

KM a Great Company

My first Kitchen Mama can opener stopped working, so I decided to contact the company to see if I could trouble shoot the problem. To my surprise, after sending some videos and pictures, the company sent me a new one. It's rare that a company sees the value in accommodating its customers instead of ignoring them. Customer service is top notch. If you are looking to buy these kind of kitchen tools, Kitchen Mama is the place to go.

5 June 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Carlos,

Thank you so much for your thoughtful review! We’re truly glad we could help and that you had a positive experience with our support team. At Kitchen Mama, we believe every customer matters, and your kind words affirm why we do what we do. We're thrilled to have earned your trust!

Warm regards,
The Kitchen Mama Team

Rated 5 out of 5 stars

The KM can opener is an AWESOME…

The KM can opener is an AWESOME product. I received it as a gift and was very pleased with its performance. I had a problem with it and contacted their customer service. They were very pleasant and easy to work with and they resolved my issue quickly.

Great product and great company...

17 May 2025
Unprompted review
Kitchen Mama logo

Reply from Kitchen Mama

Hi Freddie,

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying your Kitchen Mama can opener and that our team could help you out quickly. It always makes our day to know we’re making a difference. Thanks again for being part of the Kitchen Mama family!

Best,
The Kitchen Mama Team

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