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JOGA Reviews 5,556

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,266 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their high quality, comfort, and effective protection, with many noting their children are delighted to wear them. The customer service is consistently highlighted as exceptional, with quick, efficient, and helpful responses to inquiries and issues. Reviewers appreciate the ease of ordering and the overall positive communication from the company, often leading to repeat purchases. However, some people mentioned issues with order accuracy, receiving incorrect items or sizes, and experiencing significant delays in delivery. A few other people also felt that the product quality was poor compared to other brands or that items developed holes quickly. Some reviewers also noted a lack of transparency regarding delivery times and poor communication when chasing updates.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, highlighting that products like shin pad sleeves and grip... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent, quick,... See more

Order

Users describe ambiguous interactions with order, with some reviewers expressing satisfaction and stating... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son won’t even consider trying any other shin pads now. We used to have constant issues with other brands slipping during games or the sleeves getting lost. These are so comfortable, stay securely... See more

Rated 5 out of 5 stars

My son is delighted with the shin pads. The grip socks were also very nice but unfortunately developed a hole within an hour of my son wearing them along the front seam. I contacted JOGA with... See more

Company replied

Rated 5 out of 5 stars

Joga had an offer on when I placed my order that I hadn't realised. I reached out to their customer services and explained and they very kindly honoured the offer which was a buy one get one free on t... See more

Company replied

Rated 5 out of 5 stars

Ordered winter package and unfortunately a couple of the items were to small. Required exchange, the support team were fantastic- very quick response, quick resolution and revised items send out... See more


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I didn’t think mini pads would be…

I didn’t think mini pads would be enough at first. They looked way too small when I opened them. But once I played in them, they felt proper. Good protection without that bulky feeling.

24 May 2026
Unprompted review
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Reply from JOGA

Hi Foster,

That first look doubt is real - glad you gave them a run. Mini pads are one of those things you just have to feel in a game to get it. Appreciate the support, more good stuff on the way.

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Ordered the wrong size and they promptly sorted my exchange. 0 hassle company!

5 June 2026
Unprompted review
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Reply from JOGA

Hi Ally,

That's exactly what we aim for - glad the exchange was sorted quickly with no fuss. We appreciate the support and hope the new size is treating you well on the pitch.

Rated 5 out of 5 stars

Joga shin pad sleeves

My son has had Joga shin pad sleeves for over 12 months now and always found them super comfy to wear.
He has tried other brands similar and has just never found anything he prefers to the comfort of Joga.
The customer service has been second to non when quereing a previous order and couldnt be more helpful. Excellent service.

5 June 2026
Unprompted review
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Reply from JOGA

Hi Phil,

12 months in and still the go-to - that means everything to us. Love that your son has tried the rest and keeps coming back to JOGA. The CS team will be buzzing to hear that too. Appreciate the support, and we hope to keep delivering for him.

Rated 5 out of 5 stars

Really protective

Really protective

5 June 2026
Unprompted review
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Reply from JOGA

Hi Andrei, glad the protection is doing its job on the pitch. That's exactly what we build them for. Appreciate the support and hope to see you back for your next pair.

Rated 5 out of 5 stars

My daughter absolutely loves these…

My daughter absolutely loves these shinpads and has unfortuantly outgrown her first pair. With this purchase we found purchasing the year up was actually the same size we already have but when I contacted Joga they sorted out out straight away which was very helpful

15 May 2026
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Reply from JOGA

Hi Streeter,

Really glad your daughter loves the shin pads and that we could sort the sizing mix-up out quickly for you. Thanks for sticking with JOGA for the next pair - means a lot that you came back.

Rated 5 out of 5 stars

a great company with good products for…

a great company with good products for our lads in the football team

the customer service team are also brilliant so quick to respond to any enquiries and cant be more helpful

id happily recommend them

5 June 2026
Unprompted review
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Reply from JOGA

Hi Alec,

That means a lot to hear, especially coming from someone getting the whole team kitted out. Glad the customer service team looked after you the way they should. We work hard to make sure every order and every question gets handled properly, so it's great to know it's landing that way. Hope the lads are putting in work out there.

Rated 5 out of 5 stars

My second time ordering the shin pads

My second time ordering the shin pads, the kids love the feel and how comfortable they are.
Jigs are quick to respond to orders and dispatch is nice an quick.
We are a life time customer for sure.

1 June 2026
Unprompted review
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Reply from JOGA

Hi Brett,

Second order in already, that means a lot to us. Glad the kids are loving the feel and comfort, that is exactly what we design for. Quick dispatch is something we take seriously so it is great to hear it is coming through. Looking forward to being part of the next order too.

Rated 1 out of 5 stars

DO NOT ORDER THIS PRODUCT unless...

DO NOT ORDER THIS PRODUCT unless you've already tried the product and are absolutely certain you won't need to return it.

My son didn't get on with the socks at all. We found them noticeably shorter, less comfortable and of lower quality than several other brands we've purchased previously.

The bigger frustration, however, was the returns process. The return window is surprisingly short, and the process itself is unnecessarily clunky. Response times were slow, with each exchange taking days, making what should have been a simple return far more difficult than expected. By the time meaningful responses were received, it felt like valuable time within the returns period had already been lost.

A good product and a straightforward returns policy should go hand in hand. Unfortunately, our experience left us feeling disappointed with both the product and the customer service.

Based on our experience, I WILL NEVER purchase again.

UPDATE RE JOGA REPLY: Don't pretend you want to help now, we were speaking for WEEKS about this. You padded out the conversation with offers of partial discounts til the window closed to return. I'd rather take the financial hit and tell the world DO NOT BUY FROM THIS RETAILER.

1 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Eliza, fair shout, and sorry the socks didn't work for your son. The bigger miss is the returns run you describe, the tight window and the slow replies dragging a simple return out, and that one is on us. Email hello@shopjoga.com with your order number and we'll sort the return properly.

Rated 5 out of 5 stars

Joga is a great brand and both my son's…

Joga is a great brand and both my son's use their high quality products to help elevate their game! Highly recommend their products and great Customer support as well!

5 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Luciano,

That means a lot to hear - stoked your sons are getting value from the gear on the pitch. Thanks for the support and recommendation, it genuinely keeps us going. Looking forward to being part of their game for a long time.

Rated 5 out of 5 stars

My son loves this product

My son loves this product. So much comfier than a standard pad.
Very quick and very good service from the customer service department too.
Thank you

5 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi there,

That's great to hear, glad your son is loving them. The comfort difference is something players notice straight away and it means a lot that he's feeling it too. Thanks for the kind words about the team as well, we'll pass that on. Looking forward to seeing him play in them.

Rated 5 out of 5 stars

The training pocket is one of those…

The training pocket is one of those things you forget you’re wearing. Holds what it needs to and stays out of the way.

22 May 2026
Unprompted review
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Reply from JOGA

Hi Rory, that's exactly what we go for - something that just does its job without you having to think about it. Appreciate you taking the time to share that. More good stuff coming your way.

Rated 5 out of 5 stars

Childs Shin Sleeves

I had been needing to get my son some new shin pads for football and was recommended Joga shin sleeves, so I had alook and found the website. Easy to find what you need and a doddle to order. Thanks Joga.

17 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Nicholas,

Glad to hear the website made it easy and that someone pointed you our way. Hope your son gets stuck in with the new sleeves and loves them on the pitch.

Rated 1 out of 5 stars

Still haven’t received my order from 3…

Still haven’t received my order from 3 weeks ago, Tried emailing and WhatsApp messaging and had no reply. Will be going to my bank for a full refund and would never order from this company again.

14 May 2026
JOGA logo

Reply from JOGA

Hi Rachel, three weeks with no order and no reply on email or WhatsApp is not on, and I get why you have had enough. I want to find your order and get it sorted properly. Email me at hello@shopjoga.com with your order number and I will pick it up straight away.

Rated 5 out of 5 stars

The gold shin guards looked like they…

The gold shin guards looked like they might scratch fast, but they’ve held up well. Still look clean after a few rough games.

26 May 2026
Unprompted review
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Reply from JOGA

Hi Josh, glad to hear the gold ones are holding up - that's exactly what they're built for. Appreciate you giving them a proper test and coming back to let us know.

Rated 5 out of 5 stars

My JOGA shin pads are excellent

My JOGA shin pads are excellent. They are comfortable and easy to use. The sleeves keep them in the right place when I run and play football. I like wearing them because they feel light and protect my legs. Ben age 11

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Caroline,

That's brilliant to hear - so glad Ben is loving them on the pitch. Lightweight and locked in place is exactly what we went for, so it means a lot that he can feel the difference. Hope he's smashing it out there!

Rated 5 out of 5 stars

Product is excellent and customer…

Product is excellent and customer service matches that!

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Nick, really appreciate you taking the time to say that - means a lot when both the product and the service hit the mark. Glad you're happy with everything, and we hope to see you back soon.

Rated 5 out of 5 stars

Grip socks

The grip socks are a big hit with my son. He wears them for school as well as for football as he finds them so confident. Will definitely be recommending to friends

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Victoria, glad your son is loving them and getting use out of them on and off the pitch. That kind of everyday confidence is exactly what we build them for. Really appreciate you spreading the word.

Rated 5 out of 5 stars

My son uses all the Joga socks a shin…

My son uses all the Joga socks a shin pads we have tried many but he says these are the comfiest. Customer service is second to none.

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Emma,

That means everything to hear - tell your son we appreciate him putting the kit through its paces and sticking with us. Comfiest socks and shin pads is exactly what we're going for, so glad he agrees. Your kind words about the team mean a lot too, we'll pass them on.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Simon, really appreciate you taking the time to leave that - means a lot. Glad the service hit the mark, and hope the kit is doing its job on the pitch too. Look forward to having you back.

Rated 5 out of 5 stars

Tracksuit

Present for.my son who absolutely 💯 loved fits perfect and is well made 👌

13 May 2026
JOGA logo

Reply from JOGA

Hi Lee,

That's what we love to hear - your son is going to look great on the pitch. Really appreciate you picking JOGA for him, means a lot. More to come from us so stay tuned.

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