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JOGA Reviews 5,477

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,198 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the product quality, describing items as comfortable, durable, and providing excellent protection, with some noting they barely feel them during use. Reviewers frequently praise the exceptional customer service, highlighting quick responses, helpfulness, and a willingness to resolve issues like incorrect sizing or missing items. The ease of ordering and the overall positive communication from the company are also frequently mentioned. However, some people experienced significant delays with delivery, with orders taking weeks to arrive or even being split into multiple shipments. A few other people also felt that the product quality was poor, citing issues like items falling apart after one use, being flimsy, or not matching advertised descriptions, particularly regarding shin pad size and protection. There were also instances of missing items in orders and damaged packaging upon arrival, leading to frustration with customer service for some.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality and comfort of items like... See more

Quality

Consumers generally express satisfaction with product quality, highlighting items like shin pads, grip socks,... See more

Customer service

People report positive experiences with customer service, highlighting its helpfulness, efficiency, and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers expressing satisfaction with fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gold pads still look good after a few sessions. I thought they might chip or scratch fast. They’ve taken tackles and still look clean. Honestly better than expected.

Company replied

Rated 3 out of 5 stars

The shin pads are convenient for occasional use. They are quite soft pads so will only offer a certain amount of protection, but not up to the level of more normal in-sock shin pads. I would recommend... See more

Company replied

Rated 3 out of 5 stars

My son 19 yrs old 6’ tall says it’s tiny doesn’t provide safety protecting lower & upper shin, too small. My daughter who is 14 yrs 5’ 2” will try them but as a parent I am still concern about the pro... See more

Company replied

Rated 5 out of 5 stars

My son had an accident in the garden when he was younger and split his shin open, so he’s always worn double‑thickness shin pads and been very conscious of any impact. We tried Joga’s shin pads af... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The quality is incredible

The quality is incredible. Absolutly loved the shin pads and the grip socks!

9 June 2026
Unprompted review
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Reply from JOGA

Hi NUNO,

Glad you love the shin pads and grip socks. That quality is something we genuinely care about so it means a lot to hear it landing that way. Go smash it on the pitch.

Rated 5 out of 5 stars

The mouthpiece felt strange at first

The mouthpiece felt strange at first. Took me a couple of sessions to get used to it. Once I did, breathing during runs felt smoother. Worth sticking with.

29 May 2026
Unprompted review
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Reply from JOGA

Hi Darren, the adjustment period is real and most people who stick with it say exactly what you said. Glad the breathing clicked once you dialled it in. Appreciate you giving it the time.

Rated 5 out of 5 stars

Very good customer experience

Very good customer experience. Had an issue which they resolved very quickly

9 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Jodie,

Glad we could sort it out for you quickly. That is exactly how it should work. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

The carbon guards feel solid but not…

The carbon guards feel solid but not heavy. I wore them in a physical match and they stayed put. They dont feel bulky under socks either. Good protection though!!

25 May 2026
Unprompted review
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Reply from JOGA

Hi Davey, that is exactly what we built them for. Lightweight enough to forget they are on, solid enough to actually do the job. Glad they held up in a physical one.

Rated 5 out of 5 stars

Very quick response from customer…

Very quick response from customer service

9 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi SL, glad we got back to you quickly. That is how it should be. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Everything handled perfectly and delivered on time. Thanks guys

6 June 2026
Unprompted review
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Reply from JOGA

Hi Frankie, glad the service came through and everything landed when it was supposed to. That is the standard we aim for every time. Appreciate you taking the time to leave this.

Rated 4 out of 5 stars

I used the pads in a full 90 minute…

I used the pads in a full 90 minute match and barely noticed them. That’s probably the best compliment I can give.

31 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Jasper,

That is exactly what we are going for. Glad they held up through the full 90 without getting in your head. Come back and let us know how they hold up over time.

Rated 5 out of 5 stars

Great seller!!

Great seller!!! My daughter loved the shin guards. Will definitely be purchasing from you again

8 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Mrs Killian, glad your daughter is loving the shin guards. That is exactly what we make them for. See you on the next order.

Rated 5 out of 5 stars

The training pocket is simple but…

The training pocket is simple but useful. I don’t really feel it when running. It stays out of the way the whole time. Does exactly what it should.

30 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Rowan, that's exactly what it's designed to do. Stays out of the way so you can just focus on the session. Glad it's working for you.

Rated 5 out of 5 stars

shin pad sleeves and grip socks

I’ve recently bought shin pad sleeves and grip socks for my son, he no longer complains about his shin pads moving around. Great product highly recommend.

18 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Consumer, glad your son is finally sorted with shin pads that stay put. That is exactly what the sleeves are made for. Appreciate you spreading the word.

Rated 5 out of 5 stars

Amazing products my 10 year old prefers…

Amazing products my 10 year old prefers these to any other brands on the market! Great communication made sure they arrived in time for his international tournament. Thank you!!

8 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Holly, really glad he got them in time for the tournament. Means a lot that he picks ours over everything else out there. Hope he had a great one.

Rated 5 out of 5 stars

great company

great company - the size I ordered was incorrect and they rectified it quickly with no charge to me!

1 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Nicky,

That's what we're here for - getting you sorted fast and making sure you've got the right fit. Really glad we could get that fixed up for you with no hassle. Appreciate the support and hope you love playing in the new pair!

Rated 5 out of 5 stars

Great communication

Great communication, efficient and prompt.

15 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Dee, glad the communication was on point - that's something we genuinely care about getting right. Thanks for the support, means a lot to the team. Looking forward to hooking you up again soon.

Rated 5 out of 5 stars

Very good my boy loves them

Very good my boy loves them

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Alishia,

That means everything to us - glad your boy is loving them! Thanks for taking the time to leave a review, it really does make a difference. More good stuff coming soon.

Rated 5 out of 5 stars

Excellent customer service re returns

Excellent customer service re returns, couldn’t be more helpful.
What a friendly team and the shin pads are actually something our lad wears without having to be reminded. Comfort, style and excellent protection 👍

10 May 2026
Unprompted review
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Reply from JOGA

Hi Jenny, really glad your lad is wearing them without a fight - that's the best review we could ask for. Comfort that actually gets used is the whole point. Appreciate the support and hope they serve him well this season.

Rated 5 out of 5 stars

Quality product

Quality product.
Perfect fit for my son and shin pads wash and dry perfect, which something I was nervous about. Have recommended to his Futsal teammates.

8 June 2026
Unprompted review
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Reply from JOGA

Hi Jenny, really glad the fit came through and the wash held up - that's always the real test. Means a lot that you're spreading the word to the Futsal crew.

Rated 5 out of 5 stars

Excellent products and customer service

The products I received are awesome and the customer service I received when I had questions was prompt, professional, and genuinely helpful.

7 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Lee, really glad to hear that - both on the product and the service side. That's exactly what we aim for every time. Appreciate you taking the time to share it, and we look forward to having you back.

Rated 5 out of 5 stars

Great service

Great service

7 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Alex,

Appreciate that, means a lot. Glad the experience delivered for you and hope to see you back soon.

Rated 5 out of 5 stars

Superb speedy customer service

Superb speedy customer service! Received pads which were too small, they are sending out the next size up with no need for the hassle of returning others - I will pass them on to one of my daughter’s friends to benefit from. Will definitely be shopping with JOGA again

5 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Steve,

Glad we could sort that out for you without the back-and-forth hassle. That's exactly how it should work. Appreciate the support and looking forward to seeing you shop with us again soon.

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