Shopicar Reviews 130

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Don't be fooled by the slick marketing, these guys are just as shady as any other car dealer. In the process of selling them a used car via accommodation sale (exchange between 2 dealers), I encou... See more

Company replied

Rated 5 out of 5 stars

Loved my experience / J'ai adoré mon experience! I had a great experience with Shopicar. Staff is knowledgeable and efficient. I had to change my pickup appointment a few times and they always ma... See more

Rated 5 out of 5 stars

I usually sells my car on my own but decide to do this with that new way of online sellers. Being 'old fashion' after entering all my infos online i wanted to speak to a 'live' person. That's wer... See more

Company details

  1. Auto Market
  2. Car Dealer

Written by the company

Shopicar est le premier concessionnaire virtuel au Canada. Nous offrons une expérience d’achat 100% en ligne, avec 0 pression. Notre équipe de professionnels saura bien vous diriger afin de faire votre premier achat de véhicule 100% en ligne. Profitez aussi de notre service de livraison à domicile. Shopicar, c’est si facile! Shopicar is the first virtual dealer in Canada. We offer a 100% online shopping experience, with 0 pressure. Our team of professionals will know how to direct you to make your first vehicle purchase 100% online. Also take advantage of our home delivery service. Shopicar, it’s so easy!


Contact info

3.3

Average

TrustScore 3.5 out of 5

130 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Nothing but great things to say about selling my car to Shopicar!

Nothing but great things to say about my experience with Shopicar. I am a 64 year retired woman who has traded in, purchased and sold a few cars in my lifetime, but never have I had a smooth and stellar experience as I did with Shopicar. If ever there was someone who was suspicious of an online transaction such as this, it would be me. It felt like it was too good to be true, so I was extremely distrustful. Not only did they better the price that I was quoted with other agencies like AutoTrader, they told me that they would take the car “as is”. I had booked appointments to have my car professionally cleaned, oil changed and a new battery installed, but the associate Bilel assured me that they would do all the work and that I wouldn’t need to do a thing to prepare my car. The other agencies did not offer me this and their price was lower, so I went with Shopicar. Everything was arranged and taken care of within 36 hours, including pickup of my car from home and immediate transfer of funds to my account. My experience with Nicolas and his helpful assistant, who picked up my car was smooth, easy and well organized ahead of time. I simply had to hand over the keys after a quick inspection of my car and then wait for the direct transfer to my bank account. Nicolas and his assistant waited with me to ensure I was paid, easing any concerns I had. Throughout the entire experience, all agency staff were kind, patient and extremely helpful, especially Bilel who spoke perfect English with me as my command of the French language was not great for a transaction like this. Bilel was kind, patient and very reassuring. Stephanie, Younes, Nicolas and his assistant all made this the most fluid and exemplary experience selling a car than I could ever dream of. I highly recommend Shopicar to anyone looking to sell their car without the usual hassle one typically gets with car dealerships, and trust me, I’ve had many shady experiences in my day. A big and sincere thank you to everyone at Shopicar.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

They made me an offer, started the transaction then pulled out before completing the deal due to their own mistake.

Don't be fooled by the slick marketing, these guys are just as shady as any other car dealer. In the process of selling them a used car via accommodation sale (exchange between 2 dealers), I encountered illegal business practices, breach of contract, and extreme unreliability. Their actions at the last minute (after exchanging paperwork with the other dealer) torpedoed the purchase of my new car and severely inconvenienced all 3 parties involved in the deal (myself, my broker and the other dealer). Stay away!

Edit: My turn to clarify after Shopicar responded. The 4 cosmetic issues with the car (3 minor, one more serious) were fully disclosed and accurately described. The individuals I spoke, texted and emailed did not indicate any quality issues with my photos - in fact Shopicar has never seen the car, their updated repair assessment is based on those very same photos - they just failed to do that estimate before agreeing on a price. At no time did anyone I spoke with indicate there would be any further adjustment or review process before the transaction itself. They had already asked to be placed in contact with the other dealer to begin coordinating and finalizing the transaction. This is a case of them making a mistake and screwing over the seller.

What is marketed on Shopicar's website is a service that uses AI models to estimate car values. I referenced a quote I had received from another dealer, and selling my car privately would result in an even higher price. Shopicar's role is to make an offer based on their valuation of the car and the seller decides to sell at that price or not. I did consult a lawyer and in Quebec verbal agreements are binding - if their AI models did not properly factor in repair costs (for fully disclosed issues!), the time to bring that up is BEFORE initiating the transaction. To do otherwise is dishonest, unfair, and no more consumer friendly than any other shady car dealer out there.

22 September 2024
Unprompted review
Shopicar logo

Reply from Shopicar

Hi Amanda, Thank you for sharing your feedback. We'd like to clarify a few points: Upon receiving the quote from the body shop, your vehicle was assessed to have over $2,500 in damages. The photos you sent us were very poor quality. All communication regarding this matter was conducted via phone and NO FORMAL OFFER was made. If you have documentation that suggests otherwise, we encourage you to share it with us. We also wish to address the discrepancy in the pricing information you provided (lying about the offer the dealership had offered you) , which contributed to the situation. Our goal is to foster positive relationships with all of our clients, and we strive to resolve issues amicably. While we regret that this matter has escalated, we would have welcomed the opportunity to discuss it further with you instead of you threatening our employees with legal actions...

Rated 1 out of 5 stars

Can't accept my credit card

29 November 2022
Unprompted review
Shopicar logo

Reply from Shopicar

Hi Steve, can we please have more information? can you Text us : (819) 272-4572 or email: felix@shopicar.com, we actually accept credit cards with Stripe!

Rated 5 out of 5 stars

Easy and efficient process from the…

Easy and efficient process from the start to the end! I was a bit scared and skeptical to sell my car on line to Shopicar. Quick replies and answers to my questions from Félix, he even picked up the car at home! I recommend to give them a try if you want to sell and/or buy a car!

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Mazda sold in a blink of an eye

Very impressed and satisfied with my experience with Shopicar and Félix ! Everything was on point, simplified, quick and efficient !
I sold my Mazda with pleasure and got a good compensation based on its value ! Highly recommend to anyone looking to buy or to sell vehicules !!

5 November 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful experience with Shopicar

Wonderful experience with Shopicar.
Felix was helpful and very professional, always available to answer my questions.
Fast service, they took care of all the paperwork.
I strongly recommend Shopicar to anyone.
Thank you Felix and Christian!

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Dealing with Shopicar was a extremely pleasant in all aspect

Dealing with Shopicar was a extremely good experience. It was very easy to deal with. They took care of all the paperwork with the Porsche Dealership. Beside this, they were offering more than the dealership and all other car brookers, for my car.

Honestly, I'll do it again and use Shopicar next time.

I strongly suggest to use their services to sell your car and get the best price for it !

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Vente facile d’une Volt 2018

L’expérience avec Shopycar a été très facile et bénéfique pour les deux parties. J’ai déjà recommandé Shopycar a un collègue de travail.

Shopycar experience was very easy and interesting for both parts. A real win win experience. I already recommended Shopycar to a workmate.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

The easiest car transaction ever

The easiest car transaction ever , smooth and easy ,l'll never go visite a car dealership again. Shopicar made it so easy to sell your car online as ordering in ubereat.

Definitely use the service again in the future. Thanks again guys

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Professional, honest, pleasant

It was truly a pleasure dealing with Felix. Polite, pleasant and very professional. I will certainly recommend him and call upon him again. Thank you Felix and I hope your company will keep growing.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Exceeded all expectations and beyond!

If only every company offered this kind of service.. Exceptional from A to Z. We were skeptical at first. I mean how hassle-free can selling your car actually be? But it was! They literally took care of everything. Swift and totally hassle-free. Félix responded to every question promptly during the process. Absolutely no in-between-the-line or hidden fine print. Transparent, trustworthy, and willing to go the extra-mile. I highly recommend Shopicar to anyone looking to buy or sell their car! Amazing and outstanding service!

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Sold my Tesla to Shopicar

Sold my Tesla to Shopicar. Great service from Phil and Felix. They had best offer out of several dealers I contacted. They were very quick to respond to my questions. There was an issue with my bank and they went out of their way to resolve and complete the transaction payment. I didnt even have to go out of my way, they came to me to inspect car and sign all papers. If only all car sales were so easy.

9 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

An amazing, professional service and team.
I would absolutely recommend using this to others. Thank you Felix, Alex and Alias…appreciate you guys.

Cat

16 August 2022
Unprompted review

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