Thankyou to Andy for being very helpful! His service was 10/10, rectified my issue straight away! Never had a quicker service than this before, in which my issues was resolved! Thankyou again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i had worst experienced,keep taking money from my credit card without getting anything in your shop is like nightmare to me.i am not rich to pay for anything i didnt buy.so please cancell my account.b... See more
They are asking me for 4-5 star rate their shop in order to refund the money which was intended for a bag. On Friday, 17 May 2024, 12:23:12 am GMT+8, Eugene Escalation Team (Support) wr... See more
I had a complaint but it was dealt with professionally and promptly. I have obtained notification of a refund which is pending. No hassle or dragging of feet I must say thank you for listening to me.
4.1
Great
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They resolved the issue faster than I…
They resolved the issue faster than I could have hoped for.
7 August 2024
Unprompted review
I am really impressed with how quickly…
I am really impressed with how quickly my issue was handled
6 August 2024
Unprompted review
Thank you for your assistance.
5 August 2024
Unprompted review
The Customer spport agent was very…
The Customer spport agent was very helpful and resolved all of my issues. Thank you Team.
30 July 2024
Unprompted review
Great customer support...
24 July 2024
Unprompted review
I don't know some stuff are just…
I don't know some stuff are just expensive
5 June 2024
Unprompted review
Professional outfit
I had a complaint but it was dealt with professionally and promptly. I have obtained notification of a refund which is pending. No hassle or dragging of feet I must say thank you for listening to me.
12 June 2024
Unprompted review
They finally listened to my query and…
They finally listened to my query and came to a solution
5 June 2024
Unprompted review
Eric offered me a refund
30 May 2024
Unprompted review
I made a subscription but I ended up…
I made a subscription but I ended up enquiring for it. So after I enquired for it I ended up wanting to cancel the subscription. So I was chatting with the workers online about my subscription and me wanting to cancel it. The workers were very nice and kind to me, they talked to me with respect. They were so humble and they made sure I understand what they are telling me. So am really greatful for the way I was treated by the workers
21 May 2024
Unprompted review
soliciting 4-5 star for a condition
They are asking me for 4-5 star rate their shop in order to refund the money which was intended for a bag.
On Friday, 17 May 2024, 12:23:12 am GMT+8, Eugene Escalation Team (Support)
wrote:
##- Please type your reply above this line -##
Your request (3408334) has been updated. To add additional comments, reply to this email.
Dear Lilibeth,
Unfortunately, I can only refund after you have successfully shared your 4-5 stars review on Trustpilot.
Regards,
Eugene Support
[5ZVV26-3D36G]
Yahoo Mail - Re: [Support] Re: Re: Refund of membership fee from shopgogifts.com
16 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.