Shopfreespirited Reviews 1,300

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the shirts are soft, well-made, true to size, and retain their vibrant colors after washing. Many people are also very satisfied with the ordering process, finding the website easy to use. The customer service receives frequent commendation for its excellence, with many reviewers highlighting prompt responses and helpful, caring attitudes from the support team. Some customers also mentioned quick resolution of issues, such as order mistakes or missing items, and appreciate the personal attention they received.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and comfort of the... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise the shirts for... See more

Order

Clients share positive opinions on order. Many customers find the ordering process easy and are satisfied... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time ordering from this business and I was a little skeptical, so when I didn't feel my order was arriving on schedule, I emailed them. To my surprise, I received an answer back within the hour.... See more

Rated 5 out of 5 stars

Marc was very quick to respond to my email. It took no time at all to help me resolve the issue I’d encountered. They had run out of the shirts I had ordered which was a bummer. However, with great cu... See more

Rated 5 out of 5 stars

Wonderful prompt response - offered many options - as someone who has worked customer support, this is a person you need to keep and possibly train others- 10 stars !

Rated 5 out of 5 stars

I have around 6-7 of Free Spirited's tshirts and I love them all! Just received my July 4th Special shirt and it's a stunner. These shirts are everything advertised; great quality, soft, sized corr... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Looks very faded and worn

The Cotton Candy shirt I received is very faded and nearly blank-looking compared to the example on your website. If I had known it would look so different from the picture I would not have ordered it. It's too faded and worn looking to wear as I had intended.

16 April 2026
Unprompted review
Shopfreespirited logo

Reply from Shopfreespirited

Hi Tara,

I’m really sorry to hear this, that’s definitely not the experience we want you to have.

Since each shirt is hand-dyed, there can be some variation, but it should still feel vibrant and something you’re excited to wear. It sounds like this one missed the mark.

Please send us an email at support@shopfreespirited.com
, and we’ll make sure to take care of this for you.

Best,
Mary
Owner
ShopFreeSpirited.com

Rated 4 out of 5 stars

Nice colorful t-shirts

The shirts are very nice and arrived pretty quickly. The purple tie dye is a little small but the color is great! Fabric is a little thick. I really like the pink with heart Bella Canvas shirt. 👚

19 April 2026
Unprompted review
Rated 1 out of 5 stars

After returning an order this company…

After returning an order this company set me up with a membership program and charged my cc company. I did not sign up for this and knew nothing about it. Called to straighten this up and they said they would refund cc company. A week later they still havent done it!!!! Beware they will sneak this charge through!!!!!!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Site telling me I was using the wrong CVV code on my cards

I had an issue with my payment not going through and the site telling me I was using the wrong CVV code for both my debit and credit cards, so I emailed freespirited right away. They replied in a very timely fashion! They assured me that both of my payments went through! I ordered a new debit card so I can continue to shop with freespirited. Their sizing of the t-shirts are true to fit for the size I ordered previously. I absolutely love their merchandise and I am extremely pleased with their prompt response!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I love my 2 shirts

I love my 2 shirts, arrived quickly, true to size, love the colors, as pictured, and the price is right. Would definitely order again from this seller.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

Marc delivered the exact service I requested at a very quick and thorough rate!! He made the transaction simple!!!

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Color was amazing

Received my order yesterday and couldn’t wait to open it. The shirt was so colorful on the web site & it did not disappoint in person. Usually wash everything first but couldn’t resist putting it on right away.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Wrong size received

I received my order but the sizing was different from what was previously purchased. The sizing that they use had been adjusted and that resulted in my receiving the wrong size items. After some back and forth messages, the replacement order was finally placed and I'm looking forward to receiving the Maldara style bras. They are so comfortable!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

These are well made shirts of fine…

These are well made shirts of fine cotton. I've tie-dyed many clothes in my day but mine are fading and my arthritic hands can't do it anymore. I tried Free Spirited clothing and I am impressed. The saturation they've achieved in their clothes is amazing. I've already gone back for more.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Due to a computer error I thought I had…

Due to a computer error I thought I had slipped through the cracks. My order was skipped and almost forgotten.
Marc helped me research my situation and find product that wasn't out of stock or discontinued to fulfill my order completely. Great service every time

13 April 2026
Unprompted review

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