I would like to express my great gratitude to the support service, which did not ignore my appeal and escalated my question. Despite the internal rules, they made an exception for me. I wish there wer... See more
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Good and satisfactory outcome and Kevin were responsible to assist in resolving my dispute and issues. Thanks
Violet at customer services contacted me in regards to a understanding I had with my billing. She was quick to resolve the issue, I’m so please & it was completely hassle free. Thank you so much.
Company replied
I believe I was scammed into signing up for this website with a false offer of winning a prize. They then get you to pay €2 for signing up for their service. Then I asked to cancel the membership... See more
Company replied
Hasn’t replied to negative reviews
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Good and satisfactory outcome and Kevin…
Good and satisfactory outcome and Kevin were responsible to assist in resolving my dispute and issues.
Thanks
Runs a subscription scam with a bunch…
Runs a subscription scam with a bunch of legal jargons to save them, sells for insane prices on products, they arrive already opened and with a bunch of dust on them
Quick response from the escalation team…
Quick response from the escalation team is appreciated. They were so quick I solving my issue.
thank you for the swift and quick…
thank you for the swift and quick response to my request and for resolving the matter.
I did not know I subscribed
I did not know I subscribed, was trying to purchase something
Issue is being handled well ,helpfully…
Issue is being handled well ,helpfully support ,Emily reach out to assist .
لقد وعدني املي بحل مشكلتي لذا سأضع له…
لقد وعدني املي بحل مشكلتي لذا سأضع له تقيما عاليا
Returning payment
I would like to express my great gratitude to the support service, which did not ignore my appeal and escalated my question. Despite the internal rules, they made an exception for me. I wish there were more companies that understand and are part of your position. Prosperity to your company.
I had many doubts and a I received…
I had many doubts and a I received good advice from an agent online, who also sent me an email. I want to cancell just because I cant charge money in
the card
Thanks to the agent Van
Thanks to the agent Van for helping me manage the cancellation of my subscription.
I had an issue with a membership and…
I had an issue with a membership and reached out to customer support. Jamal from the Escalation Team personally handled my case and went above and beyond to help me. Even though the policy stated that refunds aren’t usually allowed, he made an exception and processed mine as a gesture of goodwill. He was very understanding and professional throughout the entire process. Thank you, Jamal, for your excellent service!
I never even applied for anything so…
I never even applied for anything so don't understand this bs at all
Mason was helpful"
Mason was very helpful to terminate my…
Mason was very helpful to terminate my account
The translation of "தகவலை தெளிவு படுத்திய பின்பு அவர்களுடைய அனுமதியுடன் பணத்தைப் அறவிட வேண்டும்" in English is: "After clarifying the information, the money should be released with their consent."
"Although you have added me as one of your member cards, you have deducted the corresponding amount from my bank account without notifying me. This has raised a question for me. Therefore, I have decided not to join your membership at this time. I have placed an order with you, and once it arrives, I will decide whether to join the membership or not. I kindly request that you refund the amount taken without my consent."
Harry helped me with my problem 👍
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