because my lack experience in dealing with shoping on internet,I paid from my bank account without knowing that ,they were so kind to refer the payment to me ,they said it is a fever from them and I a... See more
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Stole funds out of my account in February and then again in March from another fraudulent "company" saying that I was subscribed to their rubbish site after wanting to purchase something they don't ev... See more
Thank you shopclothes for your understanding, considerations and for responding to my concerns. Thank you also for all the customer service attendants who we're able to entertain my concerns. You... See more
Emily is in touch and is solving the issue.Thank you so much for helping, l was very disappointed, when l realized that l was charged after l requested to cancel. Thank you Emily for reaching out an... See more
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Thanku for receiving my message
Thanks for receiving my message. I was very concern. But I am glad to see your reply your reply so fast.
Assistance was immediately
The workers know how to talk with…
The workers know how to talk with people.
Customer service review
What amazing service and quick response in regards to my questions! They were answered quickly and efficiently ! Emily was very courteous et very polite in helping me with details! Great job! Thanks a lot and will be referring shopclothes.vip to my family and friends! Have a great day!!!
Good service & support
Good service & support. Imani from support team was very helpful.
do not want a membership- however money…
do not want a membership- however money has been drawn from my bank account, I want it to STOP and have contacted my bank of course who unable to help. I have been signed up and scammed by this company !! I have never received goods and this company have scammed me
Thank you
The agent help me to refund my money even if it is 50% only, still i appreciate it. He is the only one that leave me in the chat because i tried three agents already, and He is the only one that really help me a lot.
Took money out of my account without…
Took money out of my account without telling me
Thank you Jamal for reaching out to me.
The customer service were great and I…
The customer service were great and I would recommend my family and friends to shop at shopclothes.Their service is fast and honest
Good service from Sama
The team went out of their way to…
The team went out of their way to assist me.
They are doing well by promoting their…
They are doing well by promoting their business and have great customer service
Quiet good as of now
shopclothes.vip sitenizden bir bileklik…
shopclothes.vip
We ordered a bracelet from your site. We wanted to cancel the back order on behalf of Zeynep Selin Karabulut and we could not, only the e-mail address was given as a means of communication. Even though we sent the e-mail, there was no communication. Moreover, while I was waiting for the refund, money was withdrawn from my account again after 3 days, without my knowledge and without my consent. My nephew's friend also suffered the same problem, money was withdrawn from his account without our knowledge, we do not approve, how can such a transaction be made and the money can be withdrawn? Please, I want all the money withdrawn to be refunded, I would be happy if you refund it as soon as possible...
Refund
the problem is taken in charge and the issue has been addressed by Tina and the Escalation Team.
Frankie
I made this request two years back and…
I made this request two years back and only got back to me now but I think the lady that helped me
Thank you for your quick handling…
Thank you for your quick handling Please return the money as soon as possible
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