Shop Caterpillar UK Reviews 

576
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

My delivery was stolen so I asked for a refund. No live chat and no phone number. I popped to a shop a buy a new pair of their Colorado boots cos I can’t wait on them replacing the stolen delivery as... See more

Rated 5 out of 5 stars

To be honest, Caterpillar Charge S3 shoes on photos looks just ok, but did order a pair because I needed a proper safety shoes. In real life shoes looks really nice. Quality is spot on. Comfortable... See more

Rated 4 out of 5 stars

The Boots and Sandals I have bought are of the highest quality, and really comfortable. I wish however, they would be a bit more specific on their measurement guidelines to female sizes. Then put th... See more

Rated 5 out of 5 stars

Fantastic service. I sent the first pair back as they didn’t fit but forgot to include my details in the return package. Contacted the customer services and they sorted it out straight away. Very plea... See more

Company details

  1. Shopping & Fashion

About Shop Caterpillar UK

Written by the company

CAT apparel, footwear and accessories are designed and engineered to live up to the hard-working reputation of the Caterpillar brand.

For nearly a century Caterpillar Inc. has been making authentic, bold and daring clothes distinguished by uncompromising quality and styled for leaders. As a global leader in our industry, we take pride in our unmatched quality and service excellence, all while making sustainable progress possible by driving positive change on every continent. The quality of our products and services reflects the power and heritage of Caterpillar – the pride we take in what we do and what we make possible.

We are passionate about people, process, product and service excellence. We are determined to service our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, excellence is not only a value; it is a discipline and means for making the world a better place.

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3.9

Great

TrustScore 4 out of 5

576 reviews

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Asks customers to review

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Replied to 15% of negative reviews

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3.9

All reviews

(576)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dispatched when they said they would

Dispatched when they said they would , unfortunately Royal mail are at fault as I'm still waiting for delivery . Maybe use another courier as 48 hour tracked and still waiting is beyond a joke ,5 stars for this company 0 stars for royal mail

28 June 2023
Rated 4 out of 5 stars

Great service

Great service, price, delivery etc. Items were a bit scuffed when unboxed. No sign of having been worn before.

25 June 2023
Rated 1 out of 5 stars

Terrible Experience

No items arrived for a week and no contact and no one gets back to you.

I only received one item and main items not yet on the radar.

Hard to get an update, hard to get to someone to update you!

Terrible Experience!

24 June 2023

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