ShopBack New Zealand Reviews 

2,376
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,409 reviews, reviewers had a great experience with this company. Customers genuinely love how simple the mobile application is to set up and navigate daily for earning automatic cash back on regular purchases. Consumers also really enjoy playing the interactive games and discovering a fantastic wide range of rewarding perks directly through the convenient mobile platform. However, some customers also noted that waiting for payouts can take quite a long time and certain cashback amounts experience frustrating processing delays. A few people mentioned ongoing issues with missing rewards or encountering unexpected difficulties when trying to successfully withdraw their accumulated funds from accounts.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Refund

Reviewers highlight ambiguous aspects of refund, expressing a mix of satisfaction and frustration. While some... See more

Application

Reviewers mention positive feedback about application, highlighting that it is very easy to use and provides... See more

Value for money

Consumers find value for money to be positive, appreciating the opportunity to earn real cash back and... See more

Product

People report ambiguous experiences with product features, with opinions heavily divided on the platform's... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It can be a bit confusing to see if the deal has gone through but it is a good bet its working if you go through the Shopback page. Once putting everything through then you get notified if the deal w... See more

Company replied

Rated 5 out of 5 stars

It's a no Brainer. Money back without doing anything. The days where there is a upgrade are excellent. If you've got a holiday coming up, you can get a decent amount back.

Rated 5 out of 5 stars

✨️ Amazing ❕️ Just have to remember to go through the Shopback app before paying for your order, that's all you need to do, then wait a month or so & the money is available to withdraw - easy peezy ☺... See more

Rated 5 out of 5 stars

This is a great way to get some extra dollars, just for doing everyday stuff, I have earned $140 so far, just from playing some games and shopping through the app on things I buy all the time..

Company replied


Company details

  1. #1 of 1 best companies in Cashback Provider

About ShopBack New Zealand

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is New Zealand's largest and most popular Cashback rewards site.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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4.2

All reviews

(2,376)

1,392 reviews in the last 12 months

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Rated 5 out of 5 stars

App easy to use

App easy to use. Totally legit. Love the perk of getting money back.

3 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Really glad it's felt legit and easy to use, thank you! Getting a bit of money back is always a nice perk.

Rated 3 out of 5 stars

It’s takes way to long to confirm and…

It’s takes way to long to confirm and track

3 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry the confirmation and tracking time has felt slow, we know that wait isn't fun. If a specific order is taking longer than expected, email us at care@shopback.co.nz and we'll take a look.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, great incentives.

27 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Glad the navigation and incentives are both working well for you, thank you!

Rated 3 out of 5 stars
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry to hear the process wasn't the easiest for you. We'd love to know more about where it got tricky, feel free to email us at care@shopback.co.nz so we can look into it.

Rated 1 out of 5 stars

I did a withdrawal from my account back…

I did a withdrawal from my account back in July and I still haven't received it. I've received alot of emails saying it's been paid and yet I still haven't received it. Is this Shopback a scam!

3 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Hey, we're really sorry to hear this, and we totally understand the frustration of seeing payment confirmations without actually receiving the money, especially after this long. We can absolutely confirm ShopBack isn't a scam, but this definitely isn't the experience we want you to have.

We'd like to look into your withdrawal directly and sort this out, so please email us at care@shopback.co.nz with your account email and the withdrawal date, and we'll chase this up for you.

Rated 5 out of 5 stars

ShopBack have amazing communication and…

ShopBack have amazing communication and are super quick. Love the notifications on the different companies and associated discounts/ cashback

26 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

This made our day! So glad the notifications and updates are landing well for you, we'll keep at it.

Rated 5 out of 5 stars

Excellent way to make money back

Excellent way to make money back. Great range of shops, games and surveys.

2 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thank you for this lovely review! Really glad you're enjoying the range of shops, games and surveys.

Rated 5 out of 5 stars

Anything that gives money back us…

Anything that gives money back is really appreciated in this tough climate

26 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks so much for sharing this, it genuinely means a lot. Glad ShopBack is helping make things a bit easier right now.

Rated 1 out of 5 stars

They dont honor the big payouts

They dont honor the big payouts. Just the chump change ones. Dont fall for this money spending scam.

4 September 2026
Unprompted review
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Hey, sorry to hear this didn't feel right for you. We definitely don't want anyone feeling that way about their payouts. Cashback amounts do depend on what each retailer sets for that purchase, but we'd really like to look into your account directly. Could you email us at care@shopback.co.nz, so we can check what happened?

Rated 5 out of 5 stars

User friendly

The app is easy to use and it doesn't take long to start earning rewards.

25 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Great to hear, thank you! Glad you found it easy to get started and earning quickly.

Rated 4 out of 5 stars

The app is very easy to use

The app is very easy to use. I had already received cashback but not withdrawn yet. It takes time for cash back to be tracked and appeared in your account.

25 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Appreciate the feedback. Glad it's easy to use overall. Tracking time does vary by retailer, but once confirmed you'll be able to withdraw it. If it's taking a while, email us at care@shopback.co.nz, and we'll check on it.

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Payment was effortless to apply for and received in 2working days

25 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks heaps! Glad the payment came through smoothly and quickly for you.

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