I was not aware that I joined and had trouble cancelling the membership and didn't get me money back. I was charged twice both times £41.97 on the 14 & 28 November, but although I have had confirmat... See more
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See what reviewers are saying
I would like to thank your team for their helpfulness when a digital error took place on an internet subscription. I found that they were very honest with me when refunding to correct the error. Jo... See more
The fact that everyone I chat with was willing to help me cancel my membership especially Carmen. I salute her to put me at easy through the process of cancellation. What the company does well is the... See more
Never purchased anything from this web site yet they have my card details and trying to extract money - They should be shut down for fraudulent activity. Strangely I recently made a purchase from Te... See more
3.9
Great
426 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Strange site
For me it's not clear what this site is doing or selling.
To get my money back (which was not agreed with me), I have to put a very positive review on this Trustpilot!
This is not right!
So "Stay away from this site!!"
17 April 2026
Unprompted review
Thank you Elsa for helping me solve my…
Thank you Elsa for helping me solve my problem I really appreciate it so much 👌
20 March 2026
Unprompted review
Threat
I would of given this zero as they are still refusing my refund unless I either take down my review or change it to 5 stars
15 March 2026
Unprompted review
Thank you
Thank you, Emily and the Escalation Team for your swift response.
25 February 2026
Unprompted review
I was scammed to join with a false…
I was scammed to join with a false Instagram post. I never joined or used the site. Waiting more than a month for a refund. Forced to write a review before they refund me . Just received a notice that I will be charged tomorrow again for my membership
16 January 2026
Unprompted review
I would like to thank your team for…
I would like to thank your team for their helpfulness when a digital error took place on an internet subscription. I found that they were very honest with me when refunding to correct the error.
John bell
21 January 2026
Unprompted review
Good i don't need kt
17 January 2026
Unprompted review
Every problem can be solved!
The whole team was very gentle and suppotive. Some problems which appeared have been solved simply and quickly.
12 January 2026
Unprompted review
Support is Helpful
Support is Helpful
A guy by the name of Kenny reached out to help
Thank you Kenny your help is very much appreciated
9 January 2026
Unprompted review
They answered me immediately
They answered me immediately.
They promised to pay back my money.
Thank you!
Thank you!
3 January 2026
Unprompted review
Thanks
It should be grateful if you can help me with my problem. Thanks!
3 January 2026
Unprompted review
When responding to adverts on social…
When responding to adverts on social media we have to make sure that we are responding to adverts with full knowledge of what is being advertised. Advertisers should also clarify well what they are advertising.
27 December 2025
Unprompted review
Very good communication and…
Very good communication and understanding and quickly respondes and a big thank you to the escalation team and emerald thank you.
17 December 2025
Unprompted review
Bright start
I had an issue with my initial start on Shopallport, which was handled expediently and professionally by Emerald. Great customer service.
15 December 2025
Unprompted review
Great customer service
Great response to my request which was dealt with promptly.
Good communication through emails, makes great
customer service.
12 December 2025
Unprompted review
Alero hjälpte mig och löste mitt…problem
They listen to me and help me with the problem I have
11 December 2025
Unprompted review
Zoe helped resolve my problem quickly
Zoe helped resolve my problem quickly
3 December 2025
Unprompted review
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