Shopped with them for Quiet Some time Now!! Mostly and Majority of Shoes Ordered I Fell in Love The Collection by Azela Wang Designer This Shopping Time I Ordered some Denim Tennis and Let's just... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything went smoothly from order until delivery. Although their size chart needs updating. According to measurements my pants should be a XL (12-14) I definitely could've sized up but the 1x (16-18... See more
Still haven’t gotten my order delivered. Still haven’t gotten a resolution on why it was damaged and unable to be delivered to me. It was my first time ordering from them too. They let me know there w... See more
Company replied
Shopping was easy, the shoes were well priced & beautiful. One star off because I ordered 5 pairs of shoes, and the two pairs of boots I wanted the most were under sized. I’m a perfect size 8 in mos... See more
Company details
Written by the company
AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.
Contact info
United States
- shopakira.com
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just the communication and the…
Just the communication and the promptness of delivery it’s always a pleasure
21 May 2026
Anthony was extremely helpful and so…
Anthony was extremely helpful and so friendly it was a pleasure to be there
28 May 2026
Love It Here!
Easy to shop website, prices are reasonable, uniqueness in items, good shipping.
28 May 2026
Great product quality and super fast…
Great product quality and super fast shipping! I will definitely purchase again
21 May 2026
It’s always a great smooth experience…
It’s always a great smooth experience with akira for me I love them
28 May 2026
I love the dress
I love the dress. Going to Vegas and it will be perfect. Shipped much earlier than expected so that was great
21 May 2026
Need attention
I loved the clothes and the idea that I have lg clothes but when I checked out I noticed my amount wasn't correct so I will need someone to go overu order
21 May 2026
Beautiful Options, Shipping a toss-up
I have been shopping at Akira since it launched. Akira has so many beautiful Boutique items and it has always been fun and exciting to take a walk into their stores. Most of the time the quality is there across the board with their items but they do sell several items that are mid-quality. I've also been shopping from Akira online since they launched their e-commerce site. Unfortunately, I had a negative experience this go-around because Akira used a local courier, OnTrac for delivery. While I appreciate a fast shipping experience, the local courier was extremely unprofessional and did not deliver the package to the door and left it 20 ft away from the door out in the hot sun potentially damaging any sensitive-material items inside and leaving it exposed to potential theft. I would imagine that it Akira would want to make an investment in customer satisfaction by using professional couriers especially when you have customers who are purchasing high-ticket items and making expensive purchases but unfortunately this wasn't the case for my most recent purchase.
19 May 2026
I love the option of pre ordering.
28 May 2026
The shoes are great i was happy they…
The shoes are great i was happy they were still on sale
21 May 2026
My order came just in time and the my…
My order came just in time and the my dress met my expectation even beyond.
21 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I payed $20 extra for 2 day shipping…
I payed $20 extra for 2 day shipping and my package came almost 5 days later.
21 May 2026
Reply from AKIRA
Hi Aiyanna,
We regret the confusion you faced with the shipping timeframe. https://shopakira.com/policies/shipping-policy - please reach out anytime you need to and we would be happy to discuss the options available to ensure you get your package in the desired timeframe - we are here to help. We have shared this feedback to improve future processes and appreciate your feedback.
Thanks,
AKIRA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.