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2.9

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Zustellung wird verrechnet, zugestellt wird aber direkt in ein Paketshop

Vorsicht PEZ verrechnet zwar eine Zustellung, diese erfolgt aber schlicht in das nächtgelegene (wohlgemerkt nicht Ihr nächstgelegenes, sondern das der Firma am nächsten gelegene) Paketshop.

Nachdem wir 12km (!) gefahren sind um die Lieferung im Paketshop abzuholen bekam ich ein Email von PEZ, dass meine Sendung erfolgreich an meine Adresse zugestellt wurde!

Anfragen und Reklamationen werden von PEZ schlicht und einfach nicht beantwortet.

19 December 2025
Unprompted review
Rated 4 out of 5 stars

shop.pez.at manque de systeme de comunication

shop.pez.at n'ont pas de service âpres vente mais on arrive quand même a communiquer par email. J'ai eu un problème avec une commande chez eux, un livreur de shop.pez a ouvert le colis que j’avais commander et a pris des marchandise a l’intérieur et a cause de la crise sanitaire celui ci a pris la liberté se signer a ma place sans que je puisse refuser le colis. Ce n'est pas la faute de pez ils m'ont envoiler a nouveau le colis que j'ai reçu 5 jour âpres l’e-mail mais c’était les mauvaise marchandise a l’intérieure du-coup je l'ai s'ait informer et âpres enfin 5 jour les bon sont arriver indemne 4 étoile a cause qu'il n'y a pas d'autre système de messagerie genre téléphone ou contacte direct sur cite

10 November 2021
Unprompted review

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