Barcode Direct Reviews 

34
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Friendly and helpful. Giving advice based on your needs. After receiving my order they called me to check if all was in order, and offered assistance with installation and setup of my barcode label... See more

Company replied

Rated 5 out of 5 stars

The reason I return and return for Thermal Ribbons, Stickers and advice is Barcode Direct is swift with a reply, quick helping solution and then I order, it is instant and in no time at all, I have my... See more

Rated 5 out of 5 stars

I highly recommend Barcode Direct. They are one of the few suppliers willing to go the extra mile. Steven and the team are a pleasure to work with, consistently providing quick service and great price... See more

Company replied

Rated 4 out of 5 stars

I got to speak to a "consultant" that answer my questions regarding the printer models and also assist with selecting the correct consumables to go with my printer. From there the Order process wen... See more

Company details

  1. Computer and Accessories Store
  2. also in
  3. Stationery Store

Written by the company

Barcode Direct is a South African-owned and operated company. We have over ten years of experience supplying a diverse range of thermal printing solutions and consumables to Retail, Distribution, Pharmaceutical, Healthcare, and FMCG providers and have recently attained Level 2 BBBEE status.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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No recent history of asking for reviews

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4.7

All reviews

(34)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Giving advice based on your needs. After receiving my order they called me to check if all was in order, and offered assistance with installation and setup of my barcode label printer.
Great service, fast delivery and follow through.
I will highly recommend them. Thank you Steven for your support!

5 April 2024
Barcode Direct logo

Reply from Barcode Direct

Thank you so much for the wonderful feedback. Every little bit of communication from our clients is valuable, but its always great when we get 5 stars! If you need any help in future, please do let us know.

Rated 5 out of 5 stars

Excellent

Great service and good products.
Professional company to work with.
Thank you!

22 February 2024
Barcode Direct logo

Reply from Barcode Direct

Thank you Charles, really appreciate the positive feedback. We look forward to welcoming you again!

Rated 5 out of 5 stars

Stock availability and quick service…

Stock availability and quick service from Barcode Direct. Steven was also very helpfull, no hassles in obtaining the stock.
Will definitely recommend Barcode Direct anyday.

22 December 2023
Unprompted review
Barcode Direct logo

Reply from Barcode Direct

I am glad we could help you Glen, especially on such short notice. Thank you for the stellar review!

Rated 5 out of 5 stars

Excellent Service

Steven assisted me very quickly. He helped me with the correct TDS sheets to select the appropriate product. He made trip to our shop to fit a sample and quickly the right sample was chose, invoiced.

Very helpful, accurate and quick.

Thank you.

14 November 2023
Unprompted review
Barcode Direct logo

Reply from Barcode Direct

It was our pleasure helping you. Thank you for supporting us!

Rated 5 out of 5 stars

so efficient and helpful

so efficient and helpful
we recieved our machine and all parts in 3 days to Ct
we were assisted with implementation and are so impressed with the service we recieved

6 November 2023
Unprompted review
Barcode Direct logo

Reply from Barcode Direct

Thank you for the great review, Philippa! We pride ourselves on excellent service to compliment the products we offer. I am so glad that customers appreciate this. Remember to get in touch if we can help with anything else.

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from Steven and Chante. When an order is incredibly small, for a first-time client, good service is very often missing. However, this was not the case and I was incredibly impressed with how helpful and speedy Barcode Direct was.

9 November 2023
Unprompted review
Barcode Direct logo

Reply from Barcode Direct

Thank you for the incredible review! Every single clients’ needs are equally important, we are only happy to help!

Rated 4 out of 5 stars

service rating

Exceptional service, Friendly staff and prompt delivery.

9 October 2023
Barcode Direct logo

Reply from Barcode Direct

Thank you so much for your great review. We would love to hear how we can achieve 5 stars for service, please let us know what we can do better.

Rated 5 out of 5 stars

Highly recommended

5 October 2023
Barcode Direct logo

Reply from Barcode Direct

Thank you so much! We strive to be the very best. Be sure to reach out whenever you need anything else!

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