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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, noting that processes are completed quickly and often exceed expectations. Many people highlight the excellent customer service, appreciating the prompt responses to emails and regular updates throughout the process. The staff is frequently described as helpful and professional, making the overall user experience smooth and hassle-free. Consumers found the company's online system easy to use and effective, especially when dealing with the complexities of obtaining medical records. Reviewers often mention that the company significantly reduces the stress and time involved in what can otherwise be a long and difficult process.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speed and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast service,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease of use,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Customer service

Clients share positive opinions on customer service, praising the efficient, speedy, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My doctor didn’t tell me that they don’t do medical certifications for FAC anymore so BASC gave me your contact After 12 days I took form back to doctors as they said didn’t receive SAR form but you... See more

Company replied

Rated 5 out of 5 stars

I highly recommend SHOOTCERT to anyone needing to apply for a firearms certificate. They are worth every penny of their fee. Not only do they remove the worry and hassle of the process itsel... See more

Rated 5 out of 5 stars

Once Shootcert gained access to my medical files the report was produced in very very good time. Any email sent was always answered quickly and they kept me up to date re the delay from my Surgery,... See more

Rated 5 out of 5 stars

ShootCert have been absolutely fabulous in helping me with my medical records for my FAC/SGC renewal. Extracting the information from my GP was a long and tortuous process that easily exceeded the... See more


Company details

  1. Medical Certificate Service
  2. Medical Group

Written by the company

At ShootCert, we make securing your firearms medical report simple, fast, and hassle-free. Whether you’re applying for a shotgun or firearm licence in the UK for work, recreation, or target shooting, we’re here to help—especially when your GP can’t or charges too much. We’re proud to be the only independent, doctor-led provider in the UK and the only service recommended by the British Association for Shooting and Conservation (BASC). Trusted by the Countryside Alliance and CPSA, our dedicated panel of trained, GMC-registered doctors delivers a confidential, efficient, and expert service designed for shooting enthusiasts. Applying is quick and easy—just 10 minutes online, no face-to-face appointments required. Let us handle the paperwork so you can focus on what you love. Choose ShootCert: trusted by the shooting community, backed by professionals, and designed for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

After being told by my doctors they…

After being told by my doctors they will supply me with a copy of my medical records, but do not do a pro-forma service anymore. I contacted ShootCert who provide this service. I found it straight forward to sign up with them. Once my records were available they were sent to ShootCert. After receiving them. An authorised Doctor reviewed my records and completed the medical Pro-Forma and emailed to me. This was completed inside the stated process time.
Thank you

8 January 2026
Rated 5 out of 5 stars

Prompt

Prompt, efficient service. Forms and instructions are easy to follow. Good value for money.

9 January 2026
Rated 5 out of 5 stars

Easy to Work with

Shoot Cert were communicative and easy to talk to, they were the only way to get a medical sign off for my shotgun and firearms renewal as my GP does not do them.

12 December 2025
Rated 5 out of 5 stars

Great company

Great company. Efficient speedy and helpful. Would totally recommend to everyone.

18 December 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, informative and easy to follow. A most courteous, professional and swift service. Will definitely recommend to all of my shooting friends.

11 December 2025
Rated 5 out of 5 stars

Delighted with the speed and…

Delighted with the speed and professionalism undertaked by ShootCert. The process was clearly outlined from the outset and I was shocked at how quickly my documents were ready to forward on to the Police with my other paperwork. Highly recommened.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

After having trouble with my doctors…

After having trouble with my doctors telling me after a month of having my paperwork that they are not doing any paper signing until next year the police force said to try shootcert I took paperwork to the doctors and six hours later shootcert sent me an email saying it's all done and posted back to us which we received a couple of days later will certainly use them again

5 December 2025

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