Shooos Reviews 88

Very fast shipping.

Good prices fast delivery

shoes delivered on time, and just what I ordered

I returned trainers that didn't fit 2 months ago. Still no refund. The customer suppirt is useless - nobody answers, nobody returns calls. Reply on my e-mail, where I explained the case and insisted on full refund, was "we haven't received your delivery", despite I attached a delivery document. Never buy anything from this site!

I first learnt about Shooos when i saw a lady a train station wearing a pair of N balance trainers you, I stopped and asked where she purchased them from she told me about the Shooos online. When i was about to purchase, i read all the online reviews a lot of them bad some good. I still decided to take that first plunge. I purchased my first pair of N balance trainers in 2023 and i have not looked back. I have had no issues with communicating with them online, i send emails they respond promptly. If any orders are too small, they have swift and prompt return service, I have had to prompt and follow up my refund but this is no different to other retailers and we are talking days not weeks or months. I have purchased about 3 N balance trainers, flip flops and birkenstock sandals. All legit all originals no scams that I am aware of. So I'm baffled by all these reviews. I can only talk about my own experience. and I am about to .purchase my 4th Pair of N balance. So my advice is take the plunge and see what happens. They are legitimate based company. i believe they are polish with a UK base that takes care of the returns.

My experience was flawless. I took a bet after seeing a low rating but they have probably improved quite a lot because everything was perfect with no delay or any other issue.

SCAM! Do not buy anything from shooos, I almost lost $400 buying a pair of boots but managed to get my money back through my bank.

Please do not risk buying anything! I should have noticed most of the positive reviews of the website come out of the netherlands… where the company is based.

Well well.... I thought I bought a pair of Adidas "garzelle" shoes, now two weeks later I still dont got them. They say its in a pickup place, I have been there ofcourse. They dont have a parcel with the code number they given me. And I always get a message from the them when I suppose to pick something up!
So, this is a really SCAM!!
They keep my money and I dont get the shoes! Awful buisness!

I doubted if I should order from Shooos, since there are some negative reviews about shipping, but decided that I felt lucky. Turned out to be a good gamble because there weren't any troubles for me. I got an e-mail confirmation immediately after placing the order, as well as a text message with a link to see order updates. When they sent out the order I got another e-mail with tracking information. They shipped the same day, so super fast. Also was a sunday I may add. On Wednesday I had my package, so shipping was super quick (Slovakia to Netherlands.) Whatever went wrong with seneing out shipping information to others before, they seem to have fixed it.

The shoes are great, came in original box, real deal. They fit perfectly, so I didn't have any contact with customer service and can't comment on that. Overall I definitely had a good experience and would order again from them.

Ordered two pairs of trainers, arrived two weeks later. I had to return them due to them being too small. Used their own packaging, sent back as instructed. No refund made. I contacted them a via email and WhatsApp customer support channel regarding the refund. No response whatsoever. Had to contact my card issuer to get my money back. Avoid.

It looked a bit iffy at first and after reading some of the Reddit threats and negative reviews I was in doubt but it turned out fine. Shoes came in with a slight delay, but turned out authentic and for a good price.

Superfast delivery and good communication. Shoes are original and exactly as shown on the website.
Would definitely buy here again and will recommend other people to buy here!
Good job guys!

This website is a scam! There is no way to contact shooos, My order was supposed to be delivered today however my tracking status has stayed on the same position for days and has not even left the depot yet! The customer service email address listed on the website and confirmation email is inactive and FB messenger does not reply This website is a scam!

I had a mishap with an order (got an error message and ended up ordering the same pair of shoes three times) which was immediately rectified/refunded and the pair I was after arrived super quick. Very happy with the service and product

Recieved my converse wedgies today thankyou same day shipping item perfect will buy from you guys again and great pricing

Great shoes and great prices

They are scammers !
No one answers the phone or email.
I returned an order and they don't want to give me the money back

I didn't receive the package, applied for a refund, but didn't get the money back. I sent an email but no reply

A package hot lost between SHOOOS and HDL. IT took afkomst a mint and I had to make all the contact to SHOOOS and even DHL.
Whrn finally it was decades to rebound me , that was very quickly done.