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See what reviewers are saying

Rated 5 out of 5 stars

We’ve had custom-made, branded shoes created for our rotating staff at trade shows, and we’re very pleased with the results. The shoes look sleek, modern, and professional, and having everyone we... See more

Rated 1 out of 5 stars

Quality control is lacking in the shoe zero process. Made a big error in design on the first attempt but the print quality was good. Second attempt they corrected the error but the print and colour q... See more

Rated 5 out of 5 stars

Shoe zero is an outstanding company. That really cares about it's customers and it's product. With a timely customer response team as well.

Rated 5 out of 5 stars

Custom shoes made out of scratch the way I wanted. It took a bit of time but they do look amazing and feel comfortable when I tried them. Time will tell how long they’ll last.

Company details

  1. Shoe Factory

Written by the company

Shoe Zero allows anyone to design custom shoes online. Initially started to create custom shoes for fortune 500 companies, we have now improved our custom shoe manufacturing process to be able to support customers of any size including the individual looking to just design one customized shoe. We are different from other custom shoe brands because we allow our customers to put images, logos, and words all over the shoe. Gone are the days when "customizing a shoe" only meant that one got to choose colors, or only had a small area to add a logo, or only had one shoe style. What is custom about that? Shoe Zero is a next-gen, tech-enabled shoe supplier that is on a mission to create a future where we support a whole ecosystem of micro, custom shoe brands. We hope to eliminate the days of sneakerheads just having a couple of monopolistic brands to choose from and instead enable creators everywhere from a famous YouTuber to a kid down the street to each have their own brand of custom shoes. Whether you are a fortune 500 businesses, an athlete, an influencer, a creator, or just a regular sneakerhead, ShoeZero is excited to welcome you to the ShoeZero family. We are excited to partner to enable you to create your custom shoes and stand out from the crowd.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank You Shoe Zero

Custom shoes made out of scratch the way I wanted. It took a bit of time but they do look amazing and feel comfortable when I tried them. Time will tell how long they’ll last.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Custom Shoes That Elevate Our Brand Presence

We’ve had custom-made, branded shoes created for our rotating staff at trade shows, and we’re very pleased with the results. The shoes look sleek, modern, and professional, and having everyone wear the same design creates a polished, consistent, and unified brand presence on the floor. We’ve already placed our fifth order for new team members, which says a lot about our satisfaction.

The customer service is excellent, always quick to respond, proactive, and very clear in answering our questions. They truly think along with us to make both the ordering and delivery process as smooth and efficient as possible.

Top service all around!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

JUST THE BEST!!

This company rocks! Website is easy to navigate, custom shoe builder is fantastic, and the customer service is TOP NOTCH! Will be using them more for sure!

16 March 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam!!

This is a scam!!! The cheapest shoes, terrible quality. These sneakers are $20, not $120. They even made the wrong order. They didn't refund my money for their mistake!!! I messaged them, demanding a refund, but they simply stopped responding. Never order shoes from Shoe Zero. THIS IS A SCAM!!!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Bad chemical smell

Shoes had such a bad chemical smell I had to put them outside. I'm not sure I will ever wear them, don't really want to handle something that smells like that much less have my feet in them all day.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Our experience was great

Our experience was great it was simple and easy to customize/ create our design on our shoes. We have gotten so many compliments on them and have told them about shoe zero. Definitely ordering again. Shoes are great very comfortable my husband loves them.

25 February 2025
Unprompted review
Rated 4 out of 5 stars

Almost perfect, Tweaks needed!

Almost perfect, webpage just needs to fix the "previous" button so I can change between pages of my selections of custom products.

And a reader of some sort to tell me the quality of whatever image I use to make sure I'm good or need to make adjustments.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

amazing replicas | high quality

Ordered a pair of pigeons and raging bull Jordan’s. The quality is great for what the shoes are (art pieces/replicas). I couldn’t be happier. Very fun to get into. Will be buying more in the future.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

I was impressed by how helpful the…

I was impressed by how helpful the costumer service was. I unfortunately did not pick up my package in time and it was sent back to the company. I was worried that I wouldn’t be able to get refunded, but their customer service was very helpful and made sure I got a replacement and messaged me multiple times to see if I had received the shoes this time. the shoes also turned out great! great experience overall.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

I am so impressed by the shoes I…

I am so impressed by the shoes I ordered/received from Shoe Zero. The process of creating them was so simple- it is amazing that you can design a shoe online and have them created and delivered to your doorstep with no minimum quantity required.

I have been looking for a company that can do this for a LONG time and I finally found them. Quality is great!

I will be ordering from Shoe Zero again. Custom shoes are a great gift!

10 March 2025
Unprompted review
Rated 1 out of 5 stars

Quality control is lacking in the shoe…

Quality control is lacking in the shoe zero process. Made a big error in design on the first attempt but the print quality was good. Second attempt they corrected the error but the print and colour quality were significantly reduced….. will not correct the error….. items shipped from china with no quality control with design, colour or print quality. Do not expect high quality items

10 January 2025
Unprompted review
Rated 5 out of 5 stars

I am absolutely so pleased with my…

I am absolutely so pleased with my custom shoes that I designed myself. Great quality and work, the shoes are so perfect to wear! Also they came so quickly although i am in Europe! I have ordered one size bigger. Normally i wear 47 EU and i ordered 48. So they match perfectly. They are so soft .

17 July 2024
Unprompted review
Rated 4 out of 5 stars

Shoe falling apart after four wears

Shoes look great and shipped quickly. The designing part is fun. There was in quality issue but they are really going over the top to remedy it. Much appreciated!

30 April 2024
Unprompted review
Shoezero logo

Reply from Shoezero


Hey there Caroline,

We're bummed to hear that your shoes didn't hold up as expected. That's definitely not the experience we want you to have. We're all about delivering top-notch kicks that not only look awesome but also last the distance.

We're on it though! Our team is ready to swoop in and sort this out for you. Please expect our DMs real soon to make things right.

Thanks a ton for letting us know – your feedback helps us improve and keep pushing forward.

Rated 5 out of 5 stars

I’m so pleased with how everything…

I’m so pleased with how everything turned out. Good quality and so colourful, just like photo describes but even better in person. Nicely packaged and very friendly staff. I’ll be ordering more. Highly recommend!

20 December 2023
Unprompted review

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