Your very friendly staff from the minute I walked into your shop & Amanda the lady I had an appointment with is a gem worth her weight in gold,such a pleasant helpful lady,nothing was too much trou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My wife lives with aftermath of a foot injury, and subsequently finds it difficult to find shoes that fit properly and remain comfortable for any length of time. The staff member was extremely underst... See more
Company replied
Visited the Stratford-upon-Avon store last week for a speculative browse. Tried on a few pairs of shoes in different sizes with different inserts. Probably in the shop for 30 mins or more. Received im... See more
Company replied
Amanda spent time to understand what the problems with my feet are and she suggested several types of shoe to alleviate the problems. Three pairs of shoe were sent to my hone to try. One was very succ... See more
Company replied
Company details
Written by the company
ShoeMed – Where Comfort Meets Style Founded in 2011, ShoeMed was created for people who experience foot problems and struggle to find suitable, stylish footwear. For over a decade, we’ve proudly served customers from our high street store in the heart of Stratford-upon-Avon and through our highly rated website. At ShoeMed, we’re confident that once you shop with us, you won’t need to go anywhere else for your footwear needs. We specialise in fitting even the most challenging feet. Our carefully curated selection of brands ensures we can meet a wide variety of needs—from the cushioned comfort of Joya Shoes, to the stable rocker soles of Finn Comfort, and our latest addition, Orthofeet, offering hands-free footwear and multiple width options. No matter the shape, size, or specific issues with your feet, our expert team is here to help you find the perfect fit—without compromising on style.
Contact info
66 Henley Street, CV37 6PT, Stratford-upon-Avon, United Kingdom
- 01789299103
- infor@shoemed.co.uk
- shoemed.co.uk
4.7
Excellent
1K reviews
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Replied to 100% of negative reviews
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Very prompt delivery and shoes exactly…
Very prompt delivery and shoes exactly as described.
This will s my 4th purchase and always very professional
8 May 2026
Reply from ShoeMed Limited
Thank you so much. We hope you enjoy your Finn Comfort shoes.
Kind regards ShoeMed :)
Quick delivery
Quick delivery, shoes are very nice , correct size and make walking so much more comfortable
7 May 2026
Reply from ShoeMed Limited
Thank you so much :)
Reply from ShoeMed Limited
That is great to read!
Thank you so much.
Best wishes ShoeMed :)
Fabulous shoes
Very helpful staff who helped me find the perfect shoes that I love. I always buy my shoes from Shoemed the choices are fabulous Thank you.
6 May 2026
Reply from ShoeMed Limited
Thank you so much.
Your support over the last few years means an awful lot to us.
Wishing you all the best, ShoeMed
1st order fast .waiting too long for 2nd order
My first order arrived very fast
I am still waiting for the next order about a week now
5 May 2026
Reply from ShoeMed Limited
Thank you for your review.
After a few enquiries regarding late arriving orders we started an investigation with Royal Mail. Yesterday we heard that several items dispatched from our warehouse were being held at the local depot of random "fraud weight checks".
Unfortunately Royal Mail did not inform us of this.
We are so sorry for the delay and hope your order will be with you shortly.
We have flagged your order and will keep an eye on it.
Best wishes ShoeMed
Very pleased with my shoes and the…
Very pleased with my shoes and the quick efficient service from Shoemed.
5 May 2026
Reply from ShoeMed Limited
Thank you :)
Tried shoes on in store and ordered to…
Tried shoes on in store and ordered to be delivered to my home. Arrived and fitted nicely. The only downside was that DPD delivered my parcel to the wrong address. The second parcel was delivered by Royal Mail and was delivered to my home. I suggest you ONLY use Royal Mail
5 May 2026
Reply from ShoeMed Limited
Thank you for taking the time to post a review and for your feedback.
Kind regards ShoeMed :)
Shoes comfortable & easily adjusted to fit
Shoes arrived in good time & are very impressive. Comfortable & easily adjusted to suit my feet.
5 May 2026
Reply from ShoeMed Limited
Thank you so much, we are pleased your order arrived safely.
Kind regards ShoeMed :)
Excellent customer service
Such helpful staff, not rushed.
Sharon was so pleasant and couldn't do enough to help.
Expensive trainers but so far very much worth the cost.
Thank you!
5 May 2026
Reply from ShoeMed Limited
Thank you so much. We will make sure Sharon see's this review.
Best wishes ShoeMed
no shoe arrived!
5 May 2026
Reply from ShoeMed Limited
We are sorry to have to cancel your order. Unfortunately this was due to a warehousing error and no stock being available.
Our apologies for the inconvenience caused.
I placed an order for my shoes
I placed an order for my shoes. First order received in 3 days. This is second time I placed an order.
Recent order placed on 2nd may. No information,no tracking , no explanation. Now I am sitting in the aeroplane. Travelling to home country with out new shoes
5 May 2026
Reply from ShoeMed Limited
Thank you for your feedback.
Your order was placed on Saturday 2nd May and dispatch/tracking information sent to the email provided on Monday 5th May. We do not dispatch from our warehouse over the weekend.
We received an email from you on Wednesday 7th May to say you had not received our order. We responded on Thursday 8th May to let you know we were trying to establish the meaning of the tracking information.
At this stage we would be unable to guarantee delivery before Saturday if we resent your order.
Unfortunately Royal Mail won't look into missing deliveries until at least 10 days have passed.
Please accept our apologies for the inconvenience this has caused you and we wish you safe travels.
Kind regards ShoeMed
Reply from ShoeMed Limited
Thank you so much :)
the shoes were great and really…
the shoes were great and really comfortable. Also delivery was quick and efficient.
2 May 2026
Reply from ShoeMed Limited
That is great, thank you :)
Very prompt delivery and service
Very prompt delivery and service.
A return buy for sandal as last pair were very comfortable and lasted very well, still going after at least couple years wear and many miles walked
1 May 2026
Reply from ShoeMed Limited
Fantastic, thank you so much for coming back to us!
Best wishes ShoeMed :)
More variety please…
A little early to say how ShoeMed did on this occasion as I will be returning the shoes today... the reason, unlike all the Finn Comfort I have previously bought, this pair are the most uncomfortable. Also, I really wish that ShoeMed were more adventurous and colourful with what they stock. I bought my first boots from their Canterbury store in 2018 and have continued to buy from them online, but if only there was more Finn Comfort choice and not as much Joya! As someone who desperately needs comfortable shoes I seriously do not want them to be boring.
29 April 2026
Reply from ShoeMed Limited
Thank you for posting a review and your feedback.
We'd like more colourways too! Unfortunately we are bound by the manufacturers and their minimum order quantities.
I note from your records that your previous Finn Comforts shoes/boots have all been on a Finnamic sole unit, your recent purchase was a Piccadilly which is on the Trendline sole unit. This may account for why you do not find this as comfortable.
Our SS26 Finn Comfort collection is one of our best and offers a great deal of variety especially with our Anniversary specials!
Thank you once again, best wishes ShoeMed
Always great service and top quality…
Always great service and top quality shoes for those of us with funny feet!
29 April 2026
Reply from ShoeMed Limited
Thank you! Great to read :)
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