I received my orders in a timely fashion. I was kept updated about the progress from the point of order to delivery. I will confidently return for future purchases.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I "bought" an item for which I was never given tracking information. Of course, I sent an email notification, and they simply made excuses, blaming PostNord. After waiting more than a week, they infor... See more
The delivery arrived in line with my expectations. What was promised was delivered in a timely fashion. Thank you!
Great services. Provide quality products and customer service is top notch. Highly recommended to buy their products.
Company details
Written by the company
De absolut bästa, trendigaste och mest eftertraktade mobiltillbehören till bland de lägsta priserna på nätet. Vi erbuder fri frakt, snabba leveranser och enastående kundtjänst. Vi har 60 dagars öppetköp samt säkra betalningar med Klarna, så att du känner dig trygg när du handlar av oss.
Contact info
Bergkällavägen 39J, 19279, Sollentuna, Sweden
- kundservice@shockproof.se
- shockproof.se
4.3
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 9% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't fit......
30 November 2023
Reply from shockproof.se
Hej! Vänligen mejla oss på kundservice@shockproof.se så ska vi försöka hjälpa dig på bästa möjliga sätt. Mvh
The case was of poor quality and I…
The case was of poor quality and I immediately threw it in trash.
28 November 2023
Reply from shockproof.se
Hello! Please contact us. Kundservice@shockproof.se
Ordered the mobile cover assuming it…
Ordered the mobile cover assuming it will arrive in 2-3 days as it’s coming from sollentuna to Stockholm which is just an hour. Nothing came even after a week. If you email them they will be like you cancel if you want. I am pregnant due this week and ordered a new phone which I m not able to use as the cover never arrived. Feels like I simply ordered from them.
21 November 2023
Unprompted review
Reply from shockproof.se
Hello! Your package has most likely been lost during transportation. Please email us for a refund.
Good service
7 October 2023
Bra service
28 August 2023
they were nice to me
5 August 2023
Magnet is really bad
3 August 2023
Reply from shockproof.se
Hello! Thanks for you feedback. Please email us at kundservice@shockproof.se about your issue and we will take a look at it. Have a great day.
Best product 👍recommended
13 June 2023
I do not recommend this product, sorry!
The product is of low quality. Moreover, the barcode on the product which is supposed to activate the electronic functions is not creating the needed code. I do not recommend this product
28 May 2023
Reply from shockproof.se
Hello! Please contact us on kundservice@shockproof.se and we will help you with your issue.
Fast delivery to mailbox
Fast delivery to mailbox. Exactly what I ordered.
Fast response to customer service inquiry
13 May 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.