Been using Shortbyhand since approx 10years and have ordered around 20+ shirts from them. I am overall happy with their service and quality. Only reason for 4/5 stars was that the fabric selected duri... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Been using Shortbyhand since approx 10years and have ordered around 20+ shirts from them. I am overall happy with their service and quality. Only reason for 4/5 stars was that the fabric selected duri... See more
Company replied
The quality of fabrics the luxury feeling and sizing stands out. Also the honesty: made in Vietnam with insight in the workshop. That gives you the feeling that it is done correctly, like no child lab... See more
Company replied
I have now ordered multiple shirts at shirtbyhand. I had been measured by a member of staff and have then ordered myself online. I am massively impressed by the high quality of the fabric and also th... See more
Company replied
Simply said, if one’s measurements are taken by a friendly person, as mine were, and one is given a concise insight into the working of the website, that gets people on board. The ordering, delivery... See more
Company replied
ShirtbyHand sets a new standard in men's fashion. Start creating your tailor made shirt online. ShirtbyHand embraces product quality and modern authenticity. A new form of custom-made menswear. We create shirts which are premium, personal and for a fair price. Try creating your own shirt now in just 2 minutes!
Written by the company

Free first class delivery direct to your door and the guarantee that you will be happy with your custom tailored shirt.
Overschiestraat 65, 1062 XD, Amsterdam, Netherlands
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order went smoothly and I am very satisfied

Reply from ShirtbyHand
I recently had the pleasure of getting two custom-made shirts from Shirts By Hand, and let me tell you, I’m absolutely thrilled with the experience! From start to finish, everything about this process was a cut above the rest.
First off, the fit of these shirts is nothing short of perfection. They hug my frame in all the right places, with every seam and stitch tailored to my exact measurements. Whether I’m dressing up for a meeting or keeping it sharp for a night out, these shirts make me feel like they were crafted just for me—because they were! The attention to detail in the tailoring is impeccable, with crisp lines and a flawless silhouette that elevates my confidence every time I wear them.
Working with Jonathan was an absolute delight. His passion for his craft shines through in every interaction. He was patient, professional, and genuinely invested in making sure I got exactly what I wanted. From choosing the fabrics to fine-tuning the fit, Jonathan’s expertise and warm demeanor made the entire process a joy. It’s rare to find someone so dedicated to delivering such a personalized experience.
The quality of the shirts themselves is outstanding—premium materials, precise stitching, and a level of care that you just don’t get with off-the-rack options. These are shirts I’ll be wearing for years to come, and I’m already looking forward to my next order with Shirts By Hand.
If you’re in the market for custom shirts that fit like a dream and come with top-notch service, look no further than Shirts By Hand. Jonathan and his team have earned my highest recommendation—five stars all the way!
Overall very good experience. The only thing that used to be better some years ago is that in the past you had a few more options in customizing the shirts and the packaging they came it used to feel a bit more premium. But I guess it's a way to keep the costs down.

Reply from ShirtbyHand

Reply from ShirtbyHand
Super efficient and friendly customer experience, with personal one to one advice freely available, explaining well: how the service works, how measurements are taken, and subsequently tweaked to get the exact fit you want.
Take your time to get it right, and repeat ordering is very straightforward. The shirts themselves are of a high quality, both fabrics and manufacture, with great custom options. They also fit me better than any off the peg I have bought in the past, though you pay a little more than high street prices, all things considered, very good value.
I shall definitely be ordering more. Overall a fantastic introduction for me into the world of made to measure shirts, with a great product. 5 Stars!

Reply from ShirtbyHand

Reply from ShirtbyHand
Simply said, if one’s measurements are taken by a friendly person, as mine were, and one is given a concise insight into the working of the website, that gets people on board. The ordering, delivery and quality of workmanship are excellent. Keep up the good work.
Voilà, that earns 5 *s

Reply from ShirtbyHand
I ordered two shirts and its my second order with ShirtbyHand.
Production- and Deliverytime were suitable and so were the shirts
The adress had a mistake which caused some headache picking them up

Reply from ShirtbyHand
I love wearing the shirts ! My favorite tip of month fabric P4 twill style Berater. Mr.ChazZ

Reply from ShirtbyHand
The shirt I ordered didn't fit exactly as I would have liked, so I reached out to customer support and they were able to advise me on the changes needed and put a new garment in production for me. Free of charge.

Reply from ShirtbyHand
The measuring and tailoring process contributed to me receiving a shirt that's the perfect match

Reply from ShirtbyHand
Shirt arrived in good time and was exactly as expected to my measurements. Thank you.

Reply from ShirtbyHand
Like always great quality, it is a pity that SbH stopped the services in Singapore

Reply from ShirtbyHand
I paid for 2 shirts in December , received 1 2nd week February & now can’t get any response to my 7 emails or attempted ‘ booking appointments’
Seeking legal action now .
Fast, reliable, fine easy service & good quality-price shirts
I am using ShirtbyHand since 2018, all the shirts which I had ordered really gave me the true feeling of made to measure. Price vs Quality is great. Last one which I ordered was their exclusive line of 100% Marino wool and I simply loved the product. Highly recommended.

Reply from ShirtbyHand
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.