Shipping Amazon Reviews 

A company that I’ve been ordering from for about a year now started using Amazon Shipping and I am EXTREMELY disappointed. My product would leave their warehouse and UPS would have it to my house (halfway across the county) in two (maybe 3) days. Now, my product leaves the warehouse, sits in one state for over 24 hours, gets shipped in the complete opposite direction and sits at another Amazon warehouse for over 24 hours and so on and so forth. As of now it says my package will be here tomorrow, yet it’s still 4 states away and hasn’t moved in 18 hours. For being one of the biggest, most popular companies in the world, their shipping is a joke!

For the second time in two weeks delivered to a "neighbour" no info on which neighbour, cant find my parcel. Another chargeback raised.

Holy shit this company is full of the dumbest humans alive. I sure hope trump makes knowing how to speak anmerican English a law. How the hell can an American get screwed so bad that he has to talk to the damn taliban on the phone for customer service just so the big shots can save a few bucks on cheap labor. Guess what assholes your customers don’t want to talk to those stupid people

Ordered through American Eagle, 1st shipment was sent via FEDEX with no issue. 2nd shipment was sent through Amazon shipping, which is handled through USPS. Smh, they sent my package back to sender as undeliverable. Smh 1 week wasted waiting for this delivery. FedEx didn't have a problem delivering my package to a hotel. USPS does. Urgh

Seems Amazon has shifted to using USPS more frequently for shipping in my area now instead of UPS. That being said almost every one of my packages has been very late on delivery. The Pony Express would be faster than USPS. Frustrated customer.

This is my first time buying from Amazon and I will never return. I placed an order on May 25th with free delivery and today, June 7th, I am still waiting for the order and they say it will arrive on June 15th, almost a month to receive my order. This is unfair since if you do not pay Prime then you will have to wait a month. I will never buy from that site again.

This long review is about a missing package.

I have ordered sunglasses from Hawkers.

The problem starts with the delivery. A delivery has been provided by Amazon Shipping - The Log Solutions. Unfortunately (I can not add the screenshots here.)
My package has been marked as delivered on 31/05/2025 at 17:21 to my family member. Important to add that no family member was at home at the indicated hour.
Since 3 days I have been asking both companies a photo of proof. As couriers must submit one. (This one has also been confirmed by Amazon help center agent). Obviously nothing from both sides.
Where the story gets worse is, courier delivers a package to a random person without even asking for an ID. Two huge company names and none of them can tell you the name of my family member that they have delivered my package. You might think that it is a big company, they should be controlling everything but let me pass a sentence from customer service agent: I do understand that it's Amazon shipping, but the carrier did not come and inform us about the article that has been purchased in another website.
None of them are taking actions and I am to blame here. Both are sending me “it has been delivered message” repetitive times even if I have informed them that I have asked the whole building to get a confirmation of non recieved package.

In the result of all of these, I have lost my time, my money, my patience and my trust.
An issue that could be solved by asking the documents to the delivery company got bigger and bigger and now I am stuck with the stolen package idea.
Since no one is helping me over 4-5 sunglasses, I will continue with the police report for the stolen object and the every customer rights help that I can find.
Please dont answer this review with the same “please write us” message.
You could see that I have been writing since days.
Regards,
Nazli

First off they've always made this statement.about not being charged until your order has shipped especially orders that are Sold &Shipped by Amazon.But on many occasions that has not been the truth.They've become very large and complacent and like most businesses not doing the best before COVID and after.

unfortunely we will not send anything with amazon shipping from now on
price's have just risen but the service is getting worse

major issue - we to get a lot of tracking scans saying customer rejected but the customer is chasing us for their delivery 4 within the last month
and charging me a return fee on the item when their was no reason the item couldnt be delivered in the first place

no support and no proof the delivery driver ever went to any of them

not very good

Bhot ghatia company hai ye, 1 packet diya wo misplaced kar dia, pickup kar lia par pickup not done show kar rha hai, Customer support k name par zero aage 3 order pichle 6 dino se pickup nhi huye hai

Nice and help full. Great.

Don't ever try to use Amazon Shipping India for your business. You might be tempted by the low prices, but trust me it is not worth it. They make fake delivery attempts, no calls are made to the customers and delivery keeps getting rescheduling which eventually turns into an RTO. This will hurt your business and image eventually. 1 out of 2.5 orders caused me problems. Would suggest investing more in a better shipping partner such as Blue Dart or Delhivery.

Tired of getting broken items,and late delivery's, watching the driver throw my item on the porch. This time my delivery date was 4-1-25, the driver actually pulled up to the house and left in a hurry. Now it says my order is being PROCESSED AGAIN at a facility to TRY to be delivered again in 2 days.VERY POOR SERVICE

Not under 1 star is possible. Amazon Shipping is a complete disaster!!! Worst service ever…they don’t pay attention to the additional information, tend to deliver during weekends in the office and then they send products back to the seller. I can’t believe that conpanies still work with them.

Wouldn’t even put 1 star this company is absolutely awful said that they delivered parcel also they took a photo which looks nothing like the estate where I live, been on phone and no further forward would avoid at all costs

Not delivered just dumped on doorstep which is unacceptable, no knock on the door either as someone was in, very poor service that I would recommend avoiding.

Terrible service. Delivery drivers that can't be arsed. Customer support that couldn't care less. An absolute shambles.

Go anywhere else but amazon shipping. I cannot put into words how angry they make me feel.

There is a fault with what ever app their drivers use. It says our property is in the wrong location. Amazon Shipping have been told several times about this, and neglected to do anything. When you try and speak to Amazon Shipping it’s all through email which the agents DO NOT READ! They tell you sign in to track it which fails even though the details are correct, if you want to call them you need to be signed in. Oh wait! The agent’s responses are cut and paste response job. “Your package has been delivered to the correct location. Please check with a neighbour” and they asked us to reply to a no reply email. The clue is in the name“no reply”. If it had been delivered to the correct location I’d have it. The property that they try to deliver to tells them where we are. They accepted a delivery once and brought it here themselves, they are now rejecting it (rightly so) so now, it gets marked as unable to be delivered and the cycle starts again. One driver used an alternative app and got to the correct location, which was nice, however, he then started yelling at me saying my details are wrong and I need to speak to Amazon. The problem only happens with Amazon Shipping not actual Amazon. When I asked if my details are wrong why are you stood outside my property? Again insisting the details are wrong. Showed me the map showing my property is 10 mins away. Yet the driver continued to say that my details are wrong, completely negating the fact that I’ve confirmed who I am, the sign on my door confirms the address, the fact you used another app to get you to my address, the details on the package are correct and your app is the only thing incorrect. Yet no! I’m the problem. Yes! I moved my house brick by brick to this location every time we are forced to use Amazon Shipping for the laughs. Then I had to listen to a 5 minute rant about how the app says he’s in the wrong location and he has to override it. Where are they getting these drivers from? Who speak to people like dirt. If the package says 1 This Street and the delivery app says 1 That Street surely you’d question it or return it to the depot and confirm where it is or is that common sense these days.

All items delivered by Amazon Shipping to my address from any company (eBay,Temu and Amazon) is always missing and always says delivered,no photographic evidence.Their is no contact number or email id to report the incident.Amazon Shipping should have a customer contact.