Shiplemon Reviews 640

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely terrible experience! I have booked a pick up service for a document via Shiplemon, but the sender wasn't sent the label and they came to pick it up, they couldn't as there was no tra... See more

Rated 5 out of 5 stars

I looked all over internet to find a way to send a parcel from Greece to Spain. Through this platform I sent it.. Tracking and information was available throughout the shipment and everything went exa... See more

Rated 5 out of 5 stars

Sent a suitcase from Portugal to Greece. Used DHL Expresss and it worked great, even arrived a couple of days earlier. They didn't pickup the suitcase at home in time, but that was a problem of how th... See more

Rated 5 out of 5 stars

It was my first time sending a package abroad. The process was much easier than I thought. The site is very well structured in order to guide the user. Also the emails after my order placement were... See more

Company details

  1. Software Company

Written by the company

Shiplemon is a shipping platform designed to make parcel shipping in Greece easy and fun. Designed for individuals as well as e-shop managers.


Contact info

4.0

Great

TrustScore 4 out of 5

640 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you for quick delivery!

Thank you for quick delivery!
I was worried, maybe will be delay my delivery(gift), but you did the best and came on time!
You are the best!
I highly recommend you to others for sure!

22 December 2022
Rated 5 out of 5 stars

FAST, ECONOMIC, ACCURATE, definitelly will use it again

I looked all over internet to find a way to send a parcel from Greece to Spain. Through this platform I sent it.. Tracking and information was available throughout the shipment and everything went exactly as planned. Plus, parcel was handled to the shipment company on 19/12 and despite 5-8 workdays to reach destination, it was delivered today (23/12)! So my loved ones got their Christmas Presents on time!!

22 December 2022
Rated 5 out of 5 stars

Easy, effective, affordable

The speed and the excellent customer care experience.
What I would recommend to make it even more amazing is to have the possibility to book the package pickup for the same day, since it seems to be possible as an option but not online.
Will be definitely using your services again, thank u!

21 December 2022
Rated 5 out of 5 stars

Excellent service

I wanted to send a package from Greece to Italy and I’m so glad I found shiplemon because that made the whole process so easy for me! I sent the package without leaving my house, the instructions were direct and clear and their customer service is amazing!

6 December 2022
Rated 5 out of 5 stars

Great experience with a modern reliable company!

What a great experience I had with Shiplemon.
Website is very well designed and easy to use.
Customer service responded very quick and answered all my questions.
The parcel was picked up at the mentioned time and delivered extremely fast.

They notified me via email when the recipient received the parcel.
I will definitely recommend shiplemon to friends and family.
Keep up the good work!

13 December 2022
Rated 5 out of 5 stars

Excellent service

Excellent customer support via land line and online chat. Useful packaging instructions sent by e-mail. Fast delivery, parcel was delivered 2 days prior the confirmed day.

11 June 2022
Rated 1 out of 5 stars

Massive delays and delivered with a…

Massive delays and delivered with a commercial invoice

8 December 2022
Shiplemon logo

Reply from Shiplemon

We hear you and understand your frustration.
We take delays seriously and we report them back to our shipping patners.
In this case of yours, DHL Express has been informed to our support team inside DHL Express to investigate and take measures for similar issues in the future.

We thank you for your honest feedback and commit ourselves to getting better in the future.

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