Shipitfurniture Reviews 

109
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery service and the impressive, durable quality of the furniture pieces received. Consumers consistently appreciate the remarkably helpful customer service team whenever assistance or support is needed during the buying process. People find that packages arrive securely packed and that assembling the items is straightforward and simple. Some reviewers were not happy with the product color because items sometimes did not match the online descriptions. A few other people also felt that initial communication, response times, or order processing could be significantly improved.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly. While many reviewers... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting fast shipping, prompt... See more

Quality

People report positive experiences with quality, noting that the products look amazing and feel high quality... See more

Order

Reviewers highlight ambiguous aspects of order experiences with mixed feedback. Consumers noted seamless... See more

Customer service

Consumers find customer service to be exceptionally helpful, with many reviewers praising prompt assistance... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order got processed faster than I got notified it got shipped and delivered.

Rated 4 out of 5 stars

Fedex lost my package, so I cannot review the quality of the furniture. However, I will say that customer service responded immediately and rectified the situation fairly. I will give them another try... See more

Rated 4 out of 5 stars

Look more like a dark grey thrn black but the quality and design is nice


Company details

  1. Furniture Store

Written by the company

Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(109)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i never recieved my package also i was…

i never recieved my package also i was provided with the wrong tracking number and no one contacted me back about my order

26 June 2023
Shipitfurniture logo

Reply from Shipitfurniture

Hello Jay,

Your order was marked as fraudulent. We have contacted you through email to verify payment or use a different payment than your original payment. We never sent you a tracking number, and we have emailed you multiple times regarding this issue, yet you have not responded once.

Please consider contacting us before hurting our online presence with a negative review. If there is anything we can do to make you a happy customer, please let us know.

Thank you for understanding,
ShipitFurniture.com

Rated 5 out of 5 stars

I ordered a counter height dining table…

I ordered a counter height dining table but was sent the regular size and upon working with Olivia from customer service he was kind courteous and understanding upon working with me I was completely satisfied with this company. Thank You Olivia

14 June 2023
Unprompted review

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