While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AVOID THEY STRESSED ME A LOT! I have been importing for years i have never seen an agent like this!! people keep ignoring you. In my emails i keep asking questions they keep ignoring me take my... See more

Rated 2 out of 5 stars

I would not use this company again. One of our cars arrived with oil marks on the upholstery and carpet. There was also an increase on the speedometer of 90 miles that is unaccountable.

Company replied

Rated 5 out of 5 stars

As a new business start up Alin @ Unsworth has been epic in his continual support throughout the process. He just needs to whip the shipping company to reduce their prices. Keep the great work up Unsw... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Logistics Service
  3. Shipping Service
  4. Vehicle Shipping Agent

Written by the company

Leading experts in caravan and motorhome exports and car shipping, with competitive pricing and tailored shipping services.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID THEY STRESSED ME A LOT SCAM

AVOID THEY STRESSED ME A LOT!
I have been importing for years i have never seen an agent like this!! people keep ignoring you.
In my emails i keep asking questions they keep ignoring me take my advice never ever
they also promised me for cheap delivery but once everything is done they did not care about me :) i hope you understand.

ALSO THEY CHARGED A LOT FOR Terminal charget 5 times more from other agents i am waiting for an explanation avoid!!!!!!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Totally satisfied with our Unsworth experience

Our experience was a very good one. The handling of our shipment (Morgan car) was excellent in every way. We received photos and video off the car at the warehouse prior to loading in the container and then in the container. The ship sailed as per schedule. We used the online tracking facility to monitor the ship on its way to NZ.
On arrival the customs clearance and delivery to the local agent was handled very professionally.
We were very satisfied with total experience and have recommended Unsworth to a family member who is currently shipping three vehicles to NZ.

10 August 2021
Unsworth RV logo

Reply from Unsworth RV

Thank you so much for your feedback Graeme! We're so pleased you found the use of the Unsworth RV Visibility Platform useful. We appreciate your recommendations and look forward to working with your family members.
Unsworth RV Team

Rated 5 out of 5 stars

OUTSTANDING SERVICE all the way!

All I can say is that my experiences with Unsworth RV have been faultless right from the time of receiving our cars to delivery in New Zealand. I have recommended the company to contacts without hesitation.

Keep up the good work!

3 August 2021
Unsworth RV logo

Reply from Unsworth RV

Thank you so much for your feedback Peter! It is much appreciated!
Unsworth RV Team

Rated 5 out of 5 stars

Absolutely Perfect

Absolutely Perfect! Seamless, Rapid & Everything I Was Looking For

The process was well explained and communication was excellent. I must admit to a degree of caution undertaking a process whereby there was so much that could go wrong - shipping a caravan from one side of the world to the other - but these guys are the absolute best. Professionalism and reassurance at every step of the process. Well done, and I have - and will continue to - recommend you, as well as use you on future occasions.

3 August 2021
Unsworth RV logo

Reply from Unsworth RV

Thank you Sharron for your feedback! It's greatly appreciated. We look forward to working together again in the future.

Rated 5 out of 5 stars

As a new business start up they have been supportive and reliable.

As a new business start up Alin @ Unsworth has been epic in his continual support throughout the process. He just needs to whip the shipping company to reduce their prices. Keep the great work up Unsworth it’s a very successful partnership looking forward to growing the pipeline.

6 July 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Charles,
Thank you for your feedback. We're so pleased to hear it!
Unsworth RV Team

Rated 4 out of 5 stars

Good service and reasonable rates…

Good service and reasonable rates (considering the current environment). Packing of the caravans isn't always as good as it could be, but generally very good.

2 July 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Gary,
Thank you for your feedback. We're pleased you were satisfied with our services and rates.
Unsworth RV Team

Rated 5 out of 5 stars

Great communication and doing the best…

Great communication and doing the best you can during difficult times with Covid port and shipping delays

30 June 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Martin,
Thank you so much for your feedback. We're glad we've been able to assist given the current climate!
Unsworth RV Team

Rated 5 out of 5 stars

The service was great and made easy for…exporting to nz

The service was great and made easy for my first time exporting to New Zealand with very helpful personal service and I hope to use unsworth again soon

30 June 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Raymond,
Thank you so much for your feedback. We are glad that we have helped to make your first export an easy process! We look forward to working with you again soon.
Unsworth RV Team

Rated 2 out of 5 stars

Expensive

Expensive , inaccurate and not flexable

30 June 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Mike,
The feedback that we have from clients is that we are very competitive in the market. If you have any other queries, please get in contact with your account manager at Unsworth RV who will be glad to assist. Thank you.
Unsworth RV Team

Rated 5 out of 5 stars

Caravan Shipping

I have used Unsworth on a previous occasion to ship a caravan to New Zealand. So when I purchased another van I approached them again. They are really good to deal with considering you are on the other side of the planet. Quick to respond and keep you up to date. It's great that they send pictures when your vehicle arrives at their facility and as it goes into the container. Showing the care they take wrapping and protecting it for the journey. Would I use them again? Yes definately.

27 June 2021
Unsworth RV logo

Reply from Unsworth RV

Thank you for your feedback. It's fantastic that you returned to us to move a second van and very grateful to hear that you would use us again. It's been a pleasure.
Unsworth RV Team

Rated 5 out of 5 stars

Always easy to deal with and prompt…

Always easy to deal with and prompt with email replies, RV makes it easy to deal with

24 June 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Paul,
Thank you so much for your positive review. We're so glad we were able to make the process easier for you.
Unsworth RV Team

Rated 2 out of 5 stars

I would not use this company again.

I would not use this company again. One of our cars arrived with oil marks on the upholstery and carpet. There was also an increase on the speedometer of 90 miles that is unaccountable.

24 June 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Peter,
Thank you for your comments. This is the first time we have become aware of this issue, although your vehicles have arrived at destination more than 6 months ago. Please contact operations for the details on how to make a claim and our liability insurers will do a full investigation on the circumstances surrounding your claim.
Unsworth RV Team

Rated 5 out of 5 stars

UK to NZ

Bringing a van in from NZ is a bit of a mission but using unsworth RV they took all the hassle out for us. Made it very easy and shipping in this climate is a very daunting task but I’ll do it again because of these guys. I would rate them higher than 5 star if I could.

23 June 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Matt,
Thank you very much for your positive feedback! We really appreciate it and we're glad we were able to take the hassle out of the process for you.
Unsworth RV Team

Rated 5 out of 5 stars

Good communications

Good communications, prompt replies

23 June 2021
Unsworth RV logo

Reply from Unsworth RV

Hi Paul,
Thank you for your feedback. We're glad you were happy with our level of communication.
Unsworth RV Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look