I have been with Ship.com since 2017 when they were Zensales! Ship is very reliable, easy to use & customer service is very quick when there is an issue. Lexie responds to emails very quick! Posta... See more
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See what reviewers are saying
I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, bu... See more
I love using Ship.com. It’s so nice that all my orders transfer automatically because it makes purchasing and printing labels very easy. I also really appreciate the marketing features available. I us... See more
Easy to use, discounted shipping rates, tracking! Love using this service, especially because it syncs with square!! I do have a handful of packages that have been delivered that still show as “in tra... See more
Company details
Written by the company
Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!
Contact info
125 S Union Street, 14760, Olean, United States
- help@ship.com
- ship.com
4.5
Excellent
417 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to understand and print…
Very easy to understand and print labels. It's made my business shipping so easy!
16 January 2023
Unprompted review
Ship.com is very user friendly,best…
Ship.com is very user friendly,best integrated system for my small business! I love how simple and affordable it is.
16 January 2023
Unprompted review
I have tried other shipping sites but…
I have tried other shipping sites but have found my home with Ship because they’re pricing is reasonable and it’s very easy to use. I recommend this site!
1 December 2022
Unprompted review
Excellent shipping site!
16 January 2023
Unprompted review
I love the ease of the website
I love the ease of the website. Everything is very simple. I joined with a lifetime promo that they unexpectedly canceled so now the prices are no longer the best option out there. I hate to switch services because of how simple and easy ship.com was.
16 January 2023
Unprompted review
Reply from Ship.com
Hi Chenoah, Thank you for the kind words around easily navigating Ship.com! We can guarantee that we have the absolute lowest shipping rates available as we have direct partnerships through UPS and USPS. Please reach out to help@ship.com, and we can answer any further questions there!
Ship.com is very reliable & customer…
I have been with Ship.com since 2017 when they were Zensales! Ship is very reliable, easy to use & customer service is very quick when there is an issue. Lexie responds to emails very quick!
Postage pricing could be a little better if they’d remove the surcharge that no other shipping platform charges.
Overall Ship is a good platform for small businesses.
16 January 2023
Unprompted review
10000% recommend ship com for small business shipping!
I've been using Ship for my business since 2019. Tye website is user-friendly. Customer service has always been amazing. The email marketing feature is awesome.
16 January 2023
Unprompted review
very easy to calculate shipping
very easy to calculate shipping, easy to customize labels and pricing is competitive. I really like all the options available such as rewards, emails, etc...
10 January 2023
Unprompted review
Ship.com makes shipping so easy
Ship.com makes shipping so easy! Highly recommend using it for any small business.
16 January 2023
Unprompted review
Integration is GREAT!
Having ship.com integrate with my current website is amazing. It saves time and money when doing my shipping.
16 January 2023
Unprompted review
Easy To Use
I am new to ship.com and it has been hassle free!! Pretty self explanatory and I’m currently using the free option, but shipping daily I am going to get a subscription soon!
16 January 2023
Unprompted review
Ship makes it so easy on business…
Ship makes it so easy on business owners! I've used many programs and LOVE the simplicity of ship.com. Customer service is always so helpful too!
15 January 2023
Unprompted review
I highly recommend Ship com to my…
I highly recommend Ship com to my fellow small business owners. They have been extremely helpful and truly appreciate all of their assistance.
12 January 2023
Unprompted review
Works great but we have had issues on…
Works great but we have had issues on it not picking up our paid invoices otherwise it would get 5 stars. Price is ok. Customer service is good when needed.
15 January 2023
Unprompted review
Love the ease of Ship!
Easy to use and love how orders link over seamlessly and stored.
12 January 2023
Unprompted review
Very convenient and easy to use!
I’ve used this shipping program for about a year and I love how the shipping labels work with my invoices and automatically generate. Very convenient and easy to use!
15 January 2023
Unprompted review
I love using Ship.com
I love using Ship.com. It’s super easy! I can do everything at home no going to the post office. It keeps my customers all in order for me to have easy access. Great job ship.com your awesome!
15 January 2023
Unprompted review
Ship.com is so user friendly!
Ship.com is so user friendly, their support is quick, and rates are low and dependable. I’ve always been so happy with them!
15 January 2023
Unprompted review
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