Product idea was wonderful, execution was terrible. Shipping issues, subscription issues with cleaning pods, support availability was poor, then we are out of business. I purchased 3 devices and 1 kin... See more
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See what reviewers are saying
3 our of 4 of my units stopped working within a couple months, and even when they did work it simply slowed down the toilet-cleaning that was needed... Definitely doesn't replace toiled cleaning. Plus... See more
I have been using them for months now.I can't tell any difference whether they are there or not. Batteries die constantly. The app is poorly coded to the point where it kills my phone battery. Even th... See more
We really love this product, it’s neat looking, easy to install, works perfectly, and keeps the inside of your bowl sparkling clean. Had mine for several months now just refill while adding the pods a... See more
Company details
Written by the company
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Contact info
6500 Hollister Ave, Suite 115, 93117, Goleta, United States
- (805) 272 - 7600
- team@shinebathroom.com
- shinebathroom.com
There is NO Shine Bathroom Team.
There is NO Shine Bathroom Team.
The Company is in Bankruptcy.
For months, loyal Shine owners were left hanging with NO Support, while the Company prepared to close its doors.
What a Disappointment
6 April 2022
Almost a great idea
The concept was great but the issues with the app, batteries, leaking units certainly had an impact on their ability to remain in business. Now that they have filed for bankruptcy I doubt this idea will return until somebody works out all the bugs.
5 April 2022
The app is terrible
The app is terrible. I used to be able to order cleaning pods from it. Now I can’t. Even the contact support button doesn’t work. Would love for someone to contact me. It’s impossible to get a hold of an actual person. Fix those things and I’ll change my review, but as of now, not a happy customer.
5 April 2022
Was a good product in essence
Was a good product in essence, but they are not longer in business. NOt able to get more cleaning pods.
5 April 2022
App is no longer letting me order…
App is no longer letting me order replacement pods even though I paid for 1-year worth of pods. I have not been able to order any for a month.
5 April 2022
pump failures
Both of my systems had pump failures. If this indicative of quality of the components it's no surprise they went bankrupt.
5 April 2022
The devices barely work
The devices barely work. Support could not help and when I asked for a refund under their guarantee they ghosted me and removed me from their Facebook group.
Very unprofessional
5 April 2022
My hose from the water hose to the…
My hose from the water hose to the shine has mold. Can that hose be replaced ?
5 April 2022
Does not stay charged longer than two…
Does not stay charged longer than two days. The iOS app is terrible and the common sense items on the app still do not function
5 April 2022
At first things were good until they…
At first things were good until they weren't. Nonresponsive and do not send refills.
4 April 2022
Great Promise
Great Promise, but Failed. Late to non existent delivery. Constantly needed maintenance. App connection was terrible.
4 April 2022
Now DEFUNCT!!
Like others, I love the product but customer service is nonexistent!!
Company is now defunct!
Have to make my own solution now.
Do not answer phones or emails.
Too bad, had promise.
4 April 2022
Unprompted review
Each of the three Shine cleaners I…
Each of the three Shine cleaners I purchased have different issues:
One will intermittently connect, but mostly doesn't. The wifi signal strength is high with any other device in the same area.
The second does not spray much anymore, the motor is very weak even when the battery is fully charged.
The third will not connect at all, so it hasn't even been used.
3 April 2022
What happened to this company
Does not work. Can’t get a hold of any reps. What happened to this company?
3 April 2022
Zero customer support
3 April 2022
Are they out of business
Are they out of business? No response for months on requests on their customer service line. What's the deal?
1 April 2022
The product has a lot of issues and…
The product has a lot of issues and their customer support is non-existent.
1 April 2022
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