Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see w... See more
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The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... See more
Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process mad... See more
I was really impressed with my Get Capital experience. All the staff I have spoken with have been great. In particular, I spoke with a lovely customer service officer at 5:20pm on Friday (I’m sorry, c... See more
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Company details
Written by the company
Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms. Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control. Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses. Shift is headquartered in North Sydney, New South Wales, Australia.
Contact info
177 Pacific Highway, 2060, North Sydney, Australia
- 1300 249 649
- contact@shift.com.au
- shift.com.au
Excellent Support
feedback for Cynthia
Very happy with Cynthia that was very patient with me to set my password and show me how to manage my portal.
Excellent service.
Performance Review of Cynthia De Vera,
Cynthia De Vera, was very easy to talk to & explained everything I needed to know.
Please approve a 25% pay increase for Cynthia.
Get Capital = Exceptional Customer Service
I received exceptional customer service form the staff at Get Capital. The whole process took less than 8 hours from enquiry to being set up with the user-friendly and easy to use customer portal.
Get Capital has ensured that our cash-flow over our quieter period keeps our suppliers and our staff happy. I highly recommend Get Capital.
Very quick response
Very quick response, seamless process and a very stressfree experience. Great work team.
Easy to work with!
Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process made this company great to work with!
I was very happy with the quick service…
I was very happy with the quick service provided by Get Capital and their attention to detail to ensure responsible lending.
It has been very helpful
Great Service and product offering!
I love the service and range of products that GetCapital can offer. Also the helpful staff are excellent. Thank you!
Easy to work with
A great immediate solution to cashflow…
A great immediate solution to cashflow issues.
Love the product!
We love how easy it is to manage and the fact that payments are automatically debited from our account. The product is very user-friendly and helps a lot to manage cashflow. The only addition I would suggest is to have a page dedicated to invoice history so we can (re)send remittance advice to the different vendors.
Great experience
Great experience! Fast and easy to use. Shawn is extremely helpful and quick to get hold of whenever needed.
Highly recommend this service
Need money to expand my business
Need money to expand my business, went to the banks, it was very difficult to get money since my business has only been trading for 9 months plus the interest rate I getting is almost 20%. Got in touch with GetCapital, I explained my situation and they helped me to set up a business overdraft which I can pay back any time. Great help and excellent service. The whole things only took one days to set up and I was able to get money next day. High recommended!
Fantastic Facility and helpful staff
Fantastic facility. In busy turnaround business cycle, this is what you need. It's fast and efficient.
Friendly, and helpful staff (Shawn), always response to inquiries in a timely manner.
Thank you GetCapital!
Fantastic service great staff would
Fantastic service great staff would definitely recommend them
Disclosed purpose of loan on…
Disclosed purpose of loan on application, the went through the process and then said we can’t lend for that purpose, credit history not a problem.
Now I have reference on my credit history I need to explain.
Had they said no from the start this wouldn’t have been a problem
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