Shifa Aromas Reviews 

185
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and long-lasting fragrances offered by the company. Reviewers frequently highlight the exceptional quality of the products, noting their effectiveness and pleasant aromas even when unlit. Many appreciate the stylish design and beautiful packaging, making the items perfect as luxury gifts. People also commend the wide range of products, including diffusers and candles, which are described as fabulous and amazing. The overall experience is often described as excellent, with many expressing satisfaction with both the items and the service received.

What people talk about most

Product

Customers had positive experiences with product, praising the excellent quality, beautiful aromas, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products like diffusers and fragrances... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a wonderful company they seem to really care about their customers, kind and genuine (very unusual in this time) I adore pilgrim and now find that it is available in a personal perfume Than... See more

Rated 5 out of 5 stars

Great experience when ordering, it was delivered in record speed and was well packaged. I have not lit my candles but my gosh it smells good just in its unlit state. I will let you know when I light t... See more

Rated 5 out of 5 stars

Beautiful aromas that really last! This is the first time I have bought direct (have bought numerous times from a garden centre) but the service was also excellent and I received my two refills quickl... See more

Rated 5 out of 5 stars

Purchased refills of the pilgrim fragrance, it is amazing and the smell lasts and lasts. It’s really nice and not at all overpowering, highly recommend it.


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4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Already halfway thru my fragrance !

If youre looking for authenticity and a brand that truly focuses on customer experience, these guys nailed it! They craft all their pieces up North and truly focus on the quality of each piece - their fragrances not only last forever on you, they even do candle & diffusers which i need to get next! They nailed the packaging and truly nothing like ive seen in the market. And whats amazing is the brands value which makes it more personable, I bought midnight rose 30ml and 4th me tell you this! Ive only had it a week and already halfway thru the bottle - its goes with me EVERYWHERE in my handbag when travelling and ive got everyone hooked on it! WE need more in stock please!!!

17 May 2026
Unprompted review
Rated 5 out of 5 stars

I just love the Shifa Aroma products

I just love the Shifa Aroma products, they all smell amazing, packaged really well and the diffusers last long. My favourite is Midnight Rose. They also have beautifully packaged personalised hampers which make the perfect gifts for any occasion.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful aromas that really last

Beautiful aromas that really last! This is the first time I have bought direct (have bought numerous times from a garden centre) but the service was also excellent and I received my two refills quickly. Can’t wait for the lovely smells to fill my house again!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful luxury gift

I ordered a large number of glass candles from Shifa Atomas for an event I was running during which I was giving gifts to the guests. The candles were the perfect luxury gift. They were beautifully packaged and they smell so good you don’t have to burn them to appreciate the scent - my guests loved them! The team at Shifa Aromas were so helpful and great to work with.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

I purchased one of the jasmine candles…

I purchased one of the jasmine candles at Souq Usman and I am so pleased with it! The smell filled the room instantly and unlike the majority of candles it burned evenly to the edge and didn’t make a hole in the middle which often leads to candles being ruined and a lot of it being wasted.
A quality product and I will be purchasing from you again inshallah!

12 April 2026
Unprompted review
Rated 4 out of 5 stars

Long lasting diffuser, shame about the packaging.

I’ve got one of the diffusers already whuch has been opened for a couple of months and still going strong, unlike other diffusers I’ve had.

Only issue for me was the delivery. Small item packed in a huge box (ridiculous) but without any packing inside so the small item has rolled around in a great big box which has resulted in the small item box damaged and item out of the packet. Not great when I’m giving it as a present.

10 March 2026
Rated 5 out of 5 stars

THE BEST

The people who work here are just lovely, love what they do and it shows!
The scents from this company are UNREAL
Id recommend to anyone ♥️

30 December 2025
Rated 3 out of 5 stars

Candle seems to be ok but the packaging…

Candle seems to be ok but the packaging very poor box all torn held together by a bit of tape got in contact with the company they quickly reply we got everything sorted out great customer service

15 December 2025
Shifa Aromas logo

Reply from Shifa Aromas

Hi Christopher

Thank you for your review and highlighting the issue with the outer packaging, following our telephone conversation we will be in touch with the couriers as it is not acceptable to receive a parcel in that state as we didn’t send it in that manner. We take great pride in creating our products and expect our customers to experience that passion when they receive the parcel.

As promised we will be sending a product as a gesture of goodwill.

Shifa Aromas Team

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