SheVibe Reviews 779

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 442 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting their durability and effectiveness. Many appreciate the discreet and fast delivery service, with orders often arriving sooner than expected and well-packaged. The overall ordering process is described as smooth and easy, contributing to a positive user experience. However, some customers reported issues with product defects, such as items not holding a charge or motors failing shortly after use. A few people also mentioned concerns about packaging that appeared to be tampered with or items that looked used upon arrival. Additionally, there were occasional complaints about slow shipping times for some orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and timely... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Order

Consumers find the ordering process to be positive, often praising the ease of placing orders and the quick... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the ease of use of the site... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first time buying anything from SheVibe and I won't shop anywhere else now. They have excellent proces, discreet packaging, my deliveries came faster than expected. I had some issues w... See more

Company replied

Rated 5 out of 5 stars

The products last years! Iv gotten this blue strapless strap on had it for 5-6 years it's the strongest vibrations iv had I love it! All though I will say I think the vibration ranks are a bit off but... See more

Company replied

Rated 5 out of 5 stars

I have been postop for 22 years and had developed complications. I had stopped dialating 10 years ago thinking I didn't need to after so long. This beautiful product inspired me to return to a twice d... See more

Company replied

Rated 5 out of 5 stars

I'm so happy I ordered here and I love that they're a small business. There was a shipping issue which wasn't SheVibe's fault but since I purchased the insurance, they gave me store credit. Their cust... See more

Company replied


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Health and Beauty Shop

About SheVibe

Written by the company

SheVibe has full time product specialists on staff to answer all of your questions. We will help you make the best decision for your needs!

What makes us different?

       
  • 1 year Hassle Free Guarantee for all defective mechanical items.
  •    
  • Replacement for missing packages.
  •    
  • Attentive customer service - even after hours and holidays!

Be sure to sign up for our Power Up Points Program so that you earn while you shop.

Signing up for our Newsletter ensures you are always in the know about the latest deals and promos.

You can always be sure the product you have received is brand new! Since we sell such intimate items, we do not accept returns; this is for the safety and peace of mind of all our customers. However, if your item arrives defective, we will replace it for you!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

779 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top-notch products

Top-notch products, packed well and shipped smoothly! I love browsing SheVibe's website and have not regretted a purchase yet.

11 December 2025
SheVibe logo

Reply from SheVibe

This makes us so happy to hear!

Rated 5 out of 5 stars

It’s simple and worry free

It’s simple and worry free. You order, they ship and it doesn’t scream sex toy. Nothing that I care but the wife does.

4 December 2025
SheVibe logo

Reply from SheVibe

Thank you for supporting our small business!

Rated 5 out of 5 stars

Great Service

Product came as ordered, incredible packaging and delivery time. Came as ordered and was a great service all in all

3 December 2025
SheVibe logo

Reply from SheVibe

Thanks so much for sharing!

Rated 5 out of 5 stars

Shopping with SheVibe is worry-free

What makes shopping with SheVibe most enjoyable is that it is worry-free. I can be confident that they carry good to excellent items; if an item does prove to be flawed, they arrange a refund/exchange. Their shipping is prompt and reliable. If sent a message, they reply promptly and helpfully. In short, when I order from SheVibe, my thoughts can focus on the merch that is en route!

8 December 2025
SheVibe logo

Reply from SheVibe

Thank you so much for sharing your experience!

Rated 5 out of 5 stars

Absolutely.

I did A LOT of research before ordering from a store like this, and ended up here because of reviews about good customer service and quality products. And let me tell you, I was absolutely right to do so. Purchasing products from here is a safe, comfortable, discreet, and enjoyable experience.

USPS forgot to send out a tracking number for the second half of my delivery and before I could even notice, SheVibe sent me an email with an apology and a tracking number!

Great deals. Quality products if you know what to look for (always do your research). HUGE variety of items. 100% my go-to for products like these.

1 December 2025
SheVibe logo

Reply from SheVibe

We appreciate you supporting our small business!

Rated 5 out of 5 stars

High quality

High quality, discreet shipping, great user interface

1 December 2025
SheVibe logo

Reply from SheVibe

Thank you for sharing!

Rated 4 out of 5 stars

Slow Shipping

Got product, but shipping label was printed for a week before getting notice it had shipped.

8 December 2025
SheVibe logo

Reply from SheVibe

Hello - we're so sorry for any confusion. All orders are shipped the day the label is printed but we have noticed a significant delay in the carriers scanning packages into their system, it's been a big issue this season. Happy Holiday to you and yours!

Rated 2 out of 5 stars

Kept bugging me to review but haven't…

Kept bugging me to review but haven't received items.

Shipping takes forever.

1 December 2025
SheVibe logo

Reply from SheVibe

Hello, we're so sorry you haven't received your package yet - we've noticed a lot of issues with all of the carriers this season. The review requests go out automatically and that system doesn't know that you haven't received your items, but we are always here to help.
I do see that the tracking just registered an "arriving late" notice. If you don't receive your package in the next couple of days, let us know and we'll get a claim going for you.

12/22 - I see your package was delivered today - that truly did take a long time and is not normal. Our sincere apologies. I'll have an associate follow up with you directly now.

Rated 5 out of 5 stars

Customer service was awesome and…

Customer service was awesome and helping accommodate my situation and set up delayed shipping on my orders which allowed me to take advantage of the Black Friday sale that I otherwise would have missed out on!

8 December 2025
SheVibe logo

Reply from SheVibe

We're so happy to help!

Rated 5 out of 5 stars

Really helpful detailed descriptions

Really helpful detailed descriptions. Specific measurements are a must and I've never had issues with them. They have good discreet shipping as well.

2 September 2025
SheVibe logo

Reply from SheVibe

Thank you for your kind words!

Rated 5 out of 5 stars

Easy and Fast

Easy shopping on the website. Quick shipping and delivery. Discrete packaging. Love Uberrime.

5 December 2025
SheVibe logo

Reply from SheVibe

We appreciate you taking the time to write!

Rated 5 out of 5 stars

Fast and intact

My order arrived quickly and all the bits were packed securely ^^

4 December 2025
SheVibe logo

Reply from SheVibe

Glad to hear it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look