First of all the customer service is excellent! They are kind, understanding, professional, and friendly. The ring is ordered is just as pictured and even more beautiful than I expected. The process o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had great experience with She Said Yes. All jewelry custom made arrived as ordered. I ordered several items and each one looks beautiful, great work, nice colours and I’m very happy. After I mad... See more
Company replied
So much fun to shop around and look for a ring for your special day and this site has made it exciting and easy to use. Of course I had to pick like five different things but process of elimination. O... See more
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I found the perfect ring and was able to customize it to my preferences with the color of gold and stones because we are not diamond people. It was quick and easy and the site has regular discounts.... See more
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Company details
Written by the company
She Said Yes is a jewelry brand built on a double promise: love for each other and care for the planet. We specialize in engagement rings crafted with lab‑grown diamonds and 100% recycled gold. Every piece is conflict‑free, fully traceable, and ethically made. We believe a true commitment should not only shine on your finger but also help protect the world we share. From design to delivery, we walk with you through every meaningful moment. Because your “yes” deserves a symbol that is as responsible as it is beautiful.
Contact info
United States
- 1-888-300-2383
- service@shesaidyes.com
- shesaidyes.com
4.7
Excellent
942 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SHE SAID YES
Thank you so much for your feedback!
We’re really glad you had a smooth and pleasant shopping process.
We truly appreciate your support, and hope you love your jewelry. Hope to serve you further in the near future.
I say yes to shesaidyes ;)
good prices, beautiful rings, lots of options, discount coupons available from your site
10 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your lovely review!
We’re thrilled you love our beautiful rings, wide selection, great prices, and the discount coupons on our site. It means so much to us that you’re satisfied with everything we offer.
We truly appreciate your kind support, and we hope you enjoy your gorgeous ring for a long time to come. Welcome back anytime!
Reply from SHE SAID YES
We truly appreciate you taking the time to share your experience. Delivering a fast and user-friendly platform is at the core of what we do. We are thrilled to hear that it made your visit smooth and easy. Thank you for choosing us!
Easy to navigate website
Easy to navigate website. Seamless checkout. Can't wait to receive my items!
9 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for the fantastic review! We're thrilled to hear that you enjoyed the seamless shopping experience. Our team is already working hard to get your order packed and on its way to you. We truly hope you love your new items just as much as we loved creating them for you!
Super easy and love the replica option!
Super easy and love the replica option!
8 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you for the fantastic feedback! We are thrilled to hear that you found the process easy and enjoyed our replica option. We introduced this feature specifically to give our customers more flexibility and choices. We truly appreciate you choosing us!
Excellent product easy to use website
Excellent product easy to use website
7 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your wonderful review!
We’re delighted you love our excellent jewelry and find our website easy to browse and shop. We always aim to bring you high-quality products along with a simple, smooth shopping experience.
Your support means a lot to us, and we look forward to serving you again soon!
Reply from SHE SAID YES
Thank you for your amazing feedback!
We’re so glad you found our process super easy and checkout lightning fast.
We always strive to make your shopping simple, quick and hassle-free.
Really appreciate your support, hope to welcome you back again soon!
i was able to find my dream ring and…
i was able to find my dream ring and customize it and i really appreciate how affordable it was and how easy it was to make the perfect ring!
6 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for this lovely review!
We’re absolutely thrilled you found your dream ring and loved the easy customization process. It makes us so happy to hear our prices are affordable and we could help you create your perfect ring exactly how you wanted.
Your trust and kind words mean a lot to us. Enjoy your beautiful custom ring, and we hope to assist you again in the future!
Excellent experience thank you
6 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your kind words!
We’re thrilled to hear you had an excellent experience with us.
Your support truly means the world to our team. We hope you love your jewelry and look forward to welcoming you back anytime soon!
It has taken us several months of…
It has taken us several months of shopping around and finding “the one” for both of our rings…SSY has ticked every box thus far…They have been super responsive to all of my questions, assurances given…finally today We placed our order for my ring…MY ring, just how I wanted it…down to every little detail…can’t wait to see it physically on my finger…will definitely be updating, or making a whole new review once I get the ring in my hands…so excited…
6 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for this heartfelt and wonderful review! 💛
It means the world to us to hear you’ve found your perfect rings with us after months of searching. We’re beyond happy we could meet every detail of your dream ring and answer all your questions along the way.
Your trust and patience are greatly appreciated. We will carefully craft your ring with great care, just as you envisioned.
We share your excitement and can’t wait for you to receive it soon. Looking forward to your updated review once you get your special piece.
Thank you again for choosing us!
Love the ring
Love the ring! It is beautiful and everything I wanted. Shipping took longer than I expected, but they were very friendly and easy to work with. The ring turned out perfect.
6 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your lovely feedback!
We’re absolutely thrilled you love your beautiful custom ring and it’s exactly what you wanted.
We sincerely apologize for the longer shipping time and greatly appreciate your patience. It was our pleasure to assist you throughout the whole process.
We’re overjoyed the final piece turned out perfect for you.
Hope you enjoy your gorgeous ring for years to come, and welcome back anytime!
Reply from SHE SAID YES
Thank you for your lovely feedback! We’re happy to bring you easy shopping and affordable prices.
Your support is greatly appreciated!
Reply from SHE SAID YES
Thanks for your great review! We’re happy to offer fast service and affordable prices for you.
Hope to serve you again soon.
Amazing site for beautiful jewelry!
The interface of the website is extremely easy to navigate to help you find all the elements to perfectly find your gift for your loved one. Prices and discounts are great as well.
4 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your wonderful review and kind words!
We’re thrilled to hear you enjoy our website design, easy navigation, jewelry collection, as well as our favorable prices and discounts.
It’s always our top priority to help every customer find the perfect meaningful jewelry gifts for their loved ones.
We truly appreciate your support, and we can’t wait to serve you again soon. Wish you a lovely day!
Easy and fast
2 May 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your lovely feedback!
We’re glad your shopping experience was easy and fast.
Your support means a lot to us. Hope to welcome you back again soon.
Last order placed!!!
30 April 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your repeated support and trust!
We truly appreciate you choosing us again.
Hope you love your new jewelry, and we look forward to seeing you next time!
Received my neckless for a milestone…
Received my neckless for a milestone birthday, and I couldn’t be happier. We love that it was fully customisable and were able to chose the stones we wanted, which are stunning with a perfect cut, and the gold quality and overall design are excellent.
We also received a complimentary mossanite neckless, which is beautiful, along with a canvas tote bag - such a thoughtful touch and a lovely way to celebrate my birthday! Very pleased overall, we will definitely purchase from She Said Yes again
29 April 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for sharing your wonderful experience! We are absolutely thrilled to hear that you love your custom necklace and that the stones and gold quality met your expectations. It was a pleasure helping you create something so special for your milestone birthday.
We're also delighted that you enjoyed the complimentary moissanite necklace and the tote bag – we wanted to add a little extra sparkle to your celebration!
Your kind words mean the world to us, and we can't wait to welcome you back to She Said Yes for your next special occasion.
Good quality
30 April 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your nice review! We’re so glad you love the great quality.
Your satisfaction is our greatest motivation.
It was very easy to read and purchase…
It was very easy to read and purchase it. Just would have liked faster delivery but understood or option to get faster delivery.
29 April 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your honest feedback and great review!
We’re happy to hear our website is easy to browse and place your order.
We totally understand your expectation for faster delivery. We will forward your suggestion to our production team to improve processing efficiency, and cooperate with our logistics team to develop faster shipping options for our customers.
Hope to serve you again soon.
Easy to order so many great options
Easy to order so many great options! Can't wait to receive it.
28 April 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your wonderful feedback!
We’re thrilled to hear you enjoyed our easy ordering process and loved our wide range of beautiful options. We truly appreciate your support and can’t wait for you to receive your special piece soon.
Hope you absolutely love your new jewelry!
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