Poor quality , severely delayed items incompetent customer service with disrespectful practices bordering on harassment. Your questions don't get answered you just get a million replies telling you... See more
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See what reviewers are saying
It's time to boycott Shein!!! I used to be a regular buyer from Shein. But I've recently ben educated on where the clothes come from and how poorly the workers in their sweatshops are treated. Sh... See more
SHEIN is also WISH 100% garbage! I ordered once the quality was horrible and even though their return policy states my first return is free they still held back the shipping. Online Box Stores locate... See more
you get what you pay for, but if you are careful to read the reviews you can find decent items. i avoid buying clothes that can only worn once or twice because it is terrible for the planet!!!! I re... See more
Super happy
Honestly...I've done a few orders from Shein and I adore them. Just make sure you read the reviews and sizing charts and you'll be fine. Like I am a really curvy woman and some of the clothes are the best fitting I've ever had. I've also had speedy delivery, no issues with returns. Im super happy with all the stuff I have!
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