Sheds.co.uk Reviews 

4,538
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 330 reviews, reviewers had a great experience with this company. Customers frequently highlight the helpful staff who provide prompt and efficient support when managing questions and purchases. People appreciate the attentive communication, friendly attitude, and smooth overall ordering process. Buyers often mention that assistance is readily available to resolve any initial setup or sizing mistakes. However, some customers also noted issues with missing instructions or minor damages upon arrival. Others reported challenges regarding poor product quality, including gaps and structural problems over time. A few reviewers expressed frustration with delayed responses or communication difficulties when trying to solve problems.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient support from team members.... See more

Product

Consumers find product to be ambiguous with highly divided experiences regarding quality and manufacturing.... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many people report timely arrivals, with some... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt and efficient support from... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between smooth transactions and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would not recommend ordering an overlap pent shed from sheds.co.uk. My review is based on the service I received from Wendy Shepherd, Head of Operations at SixtyStores following the delivery of sa... See more

Rated 4 out of 5 stars

Ordered a summerhouse cabin which was delivered and offloaded on the date. Not opened the crate yet so can't comment on quality etc. Had some queries which Ben sorted out efficiently and promptly, h... See more

Rated 5 out of 5 stars

After buying a shed from somewhere else and discovering I would have to wait 8 to 10 weeks … I discovered Sheds.co.uk… I messaged James L on the chat Who responded quickly and efficiently. He has been... See more

Rated 5 out of 5 stars

Reasons I would recommend Sheds.co.uk > Delivered the shed when they said they would. > The shed is made of good quality materials > I had a small issue, a gable end was missing but James... See more


Company details

  1. Garden Center

Written by the company

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet. We have the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after-sales care, secure online payments, and much more.


Contact info

  • Langley Barn, 390 Birmingham Rd, CV37 0RE, Stratford upon Avon, United Kingdom

  • sheds.co.uk

4.0

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(4,538)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with ordered a…

Great company to deal with ordered a shed late January asked to be kept to middle of March which was not a problem
Unfortunately due to my house buyer pulling out last minute I don’t require the shed atm
Wendy was so helpful from the start and said I can delay delivery or get a full refund
Which was very much appreciated

25 February 2026
Unprompted review
Rated 4 out of 5 stars

So the shed was put up today I can say…

So the shed was put up today I can say they were a nice and pleasant bunch of lads . They put it up took a farewell was and did a good job, as I was really worried after I read the bad reviews and it wasn't a cheap shed . The only thing I would suggest if you have it standing outside wrapped up for a while take the plastic off because mine was full of mold. We've had to just wipe it over and it was soaking wet so in now needs to dry out. We bought it on the third of January but wasn't put up to the 25th of February because of the weather they would behind. In my experience I couldn't fault them apart from the time frame wait. (8x10 shiplap) I only get four stars because of the time we had to wait for them to be put up over six weeks and because of the mold. My parents could never as opened it as they were elderly.

25 February 2026
Unprompted review
Rated 4 out of 5 stars

Shed up

Shed up, took two men approx 6 hours to build. Top tip would be to print out the assembly instructions prior to setting up as a pain looking at your phone for help. Delivery company let us down and we had to reschedule which was a pain but all niggles sorted out by Wendy promptly.

21 February 2026
Unprompted review
Rated 3 out of 5 stars

Poor Quality shed. Excellent customerservice

Shed wasn't of the standard we expected for the money and when we started to erect it the door did not fit! I contacted Sheds and spoke to Wendy Shepherd who was very helpful. She arranged for the collection of the shed and a full refund of my money. Carolyn Boardman

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Change of order

I had placed an order for a shed which included installation. We had changed our minds about the installation and I sent an email on the Friday evening to request cancellation of this part of our order. On Monday morning I had received a response to say that the installation part of the order had been cancelled. Thank you very much to Wendy for dealing with my request in a prompt, professional and friendly manner which is really appreciated. Great customer service.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Summer House company

We purchased a summer house and followed all the prerequisite instructions for sealing the summer House with 2 coats of a market leading preservative and paid extra for a upgraded roof felt
After 18 months there was water ingress in several places and after multiple emails to their customer service department were fobbed off with the advise to contact the manufacturer
We had the misfortune to be put in touch with a rather rude lady Wendy at their overarching company Sixty Stores who didn’t appear to care less and fobbed us off at all costs and told us to speak to the manufacturer directly!
This company is best avoided if you need any aftercare assistance

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I recently ordered a cover for my patio furniture in a hurry and without taking the actual measurements beforehand. After realising my mistake a day or so later, I emailed the company and dealt with Ben who was very helpful and swiftly arranged a change of my order to the correct size and colour. I am now looking forward to receiving the item.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free

Delivery was prompt though am yet to unbox. Wendy Shepherd was very helpful. I made a mistake with delivery address and she got it all sorted for me.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

A very disatisfied customer

The sales and delivery services were very good. However, the confidence I had in this Company came to an abrupt halt after the installation when I became a very disatisfied customer.
I begin by quoting the company's advertisement: We offer dedicated UK customer support, advice and after sales care. We pride ourselves on our professional service and expert advice. We will always endeavour for a hassle free after sales service however, in the unlikely event you experience any problems, you’ll see we are as good as our word...... this was far from the experience I had. I received one brief email offering no support to my comments / complaints and telling me that that was their final word on the matter. In spite of numerous communications from me - there were no further replies from them.

Instead of the promised 2-3 weeks for installation I waited 2 months. Previously I had instructions to make sure that my builder made the shed base absolutely flat. I had to send photos to prove this showing a spirit level.
When the installers came they contradicted this and suggested that as the base was flat there would be poor drainage and the shed would become damp (which it did).
The qualilty of the timber is very poor, there were numerous holes in the wood where knots had fallen out and I was advised on how to fill these myself. Furthermore the shed leaks and within a month of bad weather and strong winds the thin single layer roof covering bubbled and began to split so had to be replaced. I have had to spend a great deal of extra money trying to make the shed more fit for purpose. I have received no support or compensation from the company.

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor Quality

Poor Quality - leaks like a sieve
Do Not buy a shed from these people
Lack of quality control has left me with shed simply does not function as advertised.

The planking has massive knots and cracks and which causes numerous leaks.
They have nailed it together a too higher pressure on the nail gun resulting in the nails going almost through the planking - more leaks
Nails and ironmonery is very cheap and rusty after a month
I could go on

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Friendly and Helpful

Great experience with the company. Went to the showroom so we could get a better idea of the size and feel of the products we saw online, and see what was right for us. James was incredibly friendly and happy to explain everything to us. Very grateful for all his help!

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Delivered Half a Garage 😡

I got a garage from this company, the garage was delivered without any garage doors and the windows was missing as well, contacted them, this was a night mare as I had to chase them for any information when the rest of my garage was getting delivered, no one got back to me for a week! Every time I phoned them they said I’d get a call back that day. Still waiting on that call, I had to chase them every day for a week before I got an answer, my garage doors were delivered 5 weeks after they had delivered the original garage, got garage doors today, they delivered the wrong garage doors, now I’ll just pay for new garage doors to be made as it’s clear this company are rouge traders, there just a middle man who buys these sheds, they don’t make them the sheds, they just buy them from another company and get them to deliver to your house, AVOID!!!

23 January 2026
Unprompted review

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