Perfect. It was big and great experience. Because of some stupid automatic filling,my address was totally messed and not delivered. Only because wrong address. SHD perfectly responded to my email an... See more
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Review summary
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I’ve now used SDH Medical for a second time and have been very impressed on both occasions. They consistently offer some of the cheapest prices I’ve found, and the whole ordering process runs smoo... See more
Great company, selling quality products at very reasonable prices. Was super quick delivery, there was a matter that needed to be addressed (on my end) and they did so quickly and professionally.
One of the best online medical suppliers i have used. Im so impressed with the products i buy, that i keep coming back for more. Top quality syringes and needles i havent had any issues with anything.... See more
Company details
Written by the company
SHD Medical is a supplier of medical products including condoms, lube, disposable syringes and needles. Fast, discreet and free delivery on all orders. SHD Medical is a small Limited company based in Plymouth. We started the business back in 2013 on a part time basis and as the business and our interest in the field grew, it was quickly decided this was what we wanted to do, i.e supply quality products at the cheapest possible prices. In 2014 we became a Limited Company After studying the medical supply market, we noticed that the market was flooded with inferior quality products such as non medical grade syringes and gloves. We decided that this was what we wanted to concentrate on seeking out, and stocking the best products in each area, and working with the manufacturers to get these prices as low as possible for the customer. Our key success has been the relationships built up with customers, helping them find the right product at the right price.
Contact info
191-194 Faraday Mill Business Park, PL4 0ST, Plymouth, United Kingdom
- 01752651511
- shdmedical@outlook.com
- shdmedical.co.uk
4.4
Excellent
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great item description and arrived…
Great item description and arrived pretty fast.
Overall happy with this purchase.
31 July 2024
Unprompted review
Reply from SHD Medical
Thank you for your kind review. We are glad to hear you're happy with your purchase :-)
SHD Medical may be a scam
I ordered 100 hypodermic syringes from SHD Medical on 19/07/24 which were supposed to be delivered on 29/07/24. They never came. I made many phone calls to the company but phone was never answered. Email sent to the company was also unanswered.
I suspect this company is a scam. Prospective customers please beware!
9 August 2024
Unprompted review
Reply from SHD Medical
Thank you for your review,
I can assure you we are NOT a scam company. Our many positive reviews prove this.
We have checked our emails and we have had no communication from you. Please email us at shdmedical@outlook.com as your Royal Mail tracking shows that they have attempted delivery but you were not home and have not collected it.
Thanks
SHD
Used this company numerous times
Used this company numerous times . Never anything but correct and prompt .
8 August 2024
Unprompted review
Reply from SHD Medical
Thank you so much for your positive review, it is very much appreciated :-)
Reply from SHD Medical
If you could email shdmedical@outlook.com so we can locate your tracking that would be appreciated
Thanks
SHD
Reply from SHD Medical
Thank you very much for taking the time to leave us a positive review :-)
My package didn’t arrive
My package didn’t arrive, I’ve had no refund, I’ve fell ill with health reasons as there’s no pharmacy where I am to get what I need, I’ve not had a refund, I made my order almost 2 weeks ago, this place is a joke, don’t order anyone or you’ll get robbed
12 July 2024
Unprompted review
Reply from SHD Medical
Thank you for your review.
We emailed you on the day your ordered as you had not put your delivery address down, only the street name and postcode you had provided. Royal Mail need a house number or name to be able to deliver.
We then emailed you a second time in response to you asking where your order was.
A full refund has been issued to you as we did not hear back. All we received from you was a threatening email and have now had to block you from messaging us further.
The transaction is complete our end as the refund has been issued to you.
To stop this happening to you in the future, you may want to check your email settings to ensure you receive emails
Many thanks
SHD Medical
Reply from SHD Medical
Thank you for your positive review, very much appreciated :-)
Very professional
Very professional. Orders picked and dispatched promptly at a good price. Would definitely recommend
20 July 2024
Unprompted review
Reply from SHD Medical
Thank you for taking the time to leave us a review. We do try to dispatch as quick as we can and keep our prices as low as possible :-)
Absolutely terrible service
Absolutely terrible service, my parcel was not delivered, despite the royal mail giving a time and date they say it was delivered on, I checked my CCTV and no delivery was made on that date and time, contacted your service people and told them this and they told me to try and find It, and chase the royal mail to see if they can find it, I did this to no avail, I now have nothing, no refund or goods, I will never use your company again.
24 June 2024
Unprompted review
Trustworthy, Responsive Team
Responsive, professional Service, Fast. The products costs are decent. What counts is courteous customer service and trustworthiness.
20 June 2024
Unprompted review
Only received half the items In the bag
11 June 2024
Unprompted review
Great product and good quality…
Great product and good quality items...good price...came quickly...very happy with all aspects from ordering to receiving items.
1 June 2024
Unprompted review
Pins too small
Easy to buy, delivery fine.
But, the pins were 1ml which aren't what I need and they weren't 1ml in the image perhaps I missed it in the wording.
29 May 2024
Unprompted review
Reliable service
Very quick delivery and product as described.
Would use again.
24 May 2024
Unprompted review
Item as described
Item as described, fast delivery, will definitely buy again 👍
20 May 2024
Unprompted review
The main reason I purchased from and will never again SHD…
The main reason I purchased from SHD medical was because of the “discrete packaging”… it did not come in discrete packaging as stated “brown padded bag” when it actually came in a thin plastic bag. I ordered it to work luckily I was there to handle the package otherwise it would’ve cost me my job as my boss has dealt with this sort of stuff before.
Thanks
Won’t be buying again
F U
2 May 2024
Unprompted review
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