Shawncraft Reviews 836

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the material and designs of the t-shirts, often noting their thickness and comfort. Many consumers are also impressed with the exceptional customer service, highlighting the company's responsiveness and willingness to resolve issues like incorrect sizing or printing flaws by sending replacements free of charge. The ordering process is generally smooth, and many people express satisfaction with their purchases, often planning to buy again. However, some customers also noted issues with the delivery service, experiencing delays or non-delivery of their orders. A few reviewers mentioned receiving items with incorrect sizing, despite ordering their usual size, and some reported discrepancies between the product color and the website image.

What people talk about most

Product

People report positive experiences with the product, often praising the excellent quality of the t-shirts,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of the t-shirts,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the prompt, helpful, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt delivery, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was sceptical at 1st as I didn't realise the item was coming from China but my item arrived within 2 weeks. I had a couple of enquiries regarding shipping and someone always got back to me very quic... See more

Rated 5 out of 5 stars

Like a few,slightly sceptical originally as I'd seen the ad on Facebook but they have been excellent in all my dealings with them. The shirts are a very good quality and fits are good. Delivery can... See more

Rated 5 out of 5 stars

Unbelievable customer service! I’d left a review just to say the sizes run large and they’ve reached out to me & sent a smaller size free of charge! I was gutted when the original arrived as they a... See more

Rated 5 out of 5 stars

LOVE THIS PLACE! Cute designs, great quality, and outstanding customer service. I usually don't order from companies that I see randomly on Facebook. I have been burned before- buying something from... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

836 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience.

Great experience.
Good quality material and print.
I ordered two tshirts and then realised one was too big. I contacted them and they told me I could keep the original and sent me one in the correct size at no extra cost.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and service

I ordered two T-shirts, and I love them both. Not only are the images great, and always get commented on, but the quality of the shirts themselves is good too! I had a problem with the sizing and Shawncraft were very accommodating in sorting out my purchases. I would thoroughly recommend.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I love my new T-shirt

I love my new T-shirt! It’s funny & quirky and I can’t wait to wear it out. The quality & construction is great, for a reasonable price. I am most impressed with the customer service! I ordered a large & realized that medium was my size. I emailed customer support & quickly received a response & resolution. I will most definitely order more products in the future!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

Great shopping experience. When the products arrived I realized the sizes were off and someone responded to me right away and helped with the order. The products are good quality and very cute designs. Shipping arrived within 2 weeks.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

Love my shirts, good quality and nice fit too. Love the range of designs and customer service was wonderful when I had a small issue they completely resolved everything immediately.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Impulse bought a shirt in my usual size…

Impulse bought a shirt in my usual size it arrived way too big and cut weird. Can only describe it as blown out feeling. I tried washing it to shrink it, that didn’t really work but I put it on after and started itching from the weird ass material used. Never wore for more than a couple minutes before tossing it avoid this money trap.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I was happily surprised when my t-shirt…

I was happily surprised when my t-shirt arrived within a week. The package was in good condition and let me tell you, it is a high-quality t-shirt! The wash is so cool-kind of vintage-y. I also love that it is pretty thick 100% cotton. I'm very pleased. But as it turned out, I ordered the wrong size. I contacted customer service about a return/exchange and received my reply very quickly. They are sending me a replacement in a smaller size, no questions asked! The level of customer service is exceptional. I'm a BIG fan of Shawncraft now!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Love their T-SHIRTS

Shawncraft is an excellent company to purchase from. They get back to you in a timely manner and their T-shirts are very high quality. I believe they are unisex so I’ve learned I’m a medium. I’ve purchased from some that their women’s XL is too small. I’m very pleased with both t-shirts I’ve purchased and definitely will be a regular customer

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Shady, probably not worth it

Ordered 3 small shirts for my fiance. Within a couple days of placing the order, I began receiving scam calls and texts, and I knew that it wasn't a coincidence. No big deal, blocked them all, but definitely giving this company the lowest possible rating already.

The shirts actually arrived and were decent quality. However, they were absolutely massive. Easily XXXL despite the "small" tag. It's obvious to me now that they just sew these tags onto whatever shirts you order. The shirts did shrink quite a bit, but don't expect a "small" to ever actually be small.

Not the worst company, but not very good, and definitely not honest. I was also offered a full refund to remove this review, but declined.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service and the rep was condescending and rude when I tried to make an exchange. They would also not directly answer my questions and seemed to be purposefully difficult to work with.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

The shirts are great

The shirts are great, one of them ran a little small so I made a review and they reached out offering to send me a new one a size bigger for free, I’d buy more shirts here

2 April 2026
Unprompted review

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