Shawfield Timber Reviews 

First time user , fast friendly service , will definitley use again in the future.

Ordered some floorboards, they confirmed the order it says 2 working days delivery. Heard nothing for 10 days so I start calling up. Can't get any sense out of them for 3 days on the phone and then I get an email saying my order has been cancelled. Great, thanks. Waited two weeks for an order not to arrive, then another 5 days for a refund, all the time delaying a job

Pleasant, efficient staff and prompt to offer any help needed.

Delivery next day.

I purchased the item through the website and got notified via email when it was available for pickup. A helpful gentleman even assisted by bringing it to my vehicle.

Great value and in stock, and staff are first class.

Had the materials I needed which others didn't. Quicker delivery service would have been preferable so had to hire a van to collect but excellent service once I was at the branch

Thanks, received goods as avertised, and a day earlier than told. will be fitting today, so maybe a further comment later.

Ordered the product online. Received an email to say it was ready for collection.
Chap then carried it to the car for me.

Exactly as described did the job great and fast delivery

Great service! Thank you , will use again :)

Very happy with the service I received

Great door, delivered fast and efficiently.

Great personal service , ordered online and asked the boys to cut it to an exact measurement , that they did and helped me out it in the car . Thank you

I wouldn’t recommend this company after the experience I’ve just had. I ordered a bifold door and the first delivery turned up with both doors damaged and the track completely the wrong size. Mistakes happen, so I gave them the chance to put it right. I then had to wait another week and two days for the replacement… which also arrived damaged, with the wrong size track again.

Two deliveries, same issues, no quality control whatsoever. I now have two sets of damaged doors in my home and still no usable product. I’ve had to request a full refund under my consumer rights because I’m not accepting a third attempt.

If you’re thinking about ordering from them, just be aware of what you might be dealing with. My experience has been nothing but delays, inconvenience and damaged items arriving twice. Not worth the hassle.

Good service one thing is the lorry was to big for a housing estate
Other than that service was seamless from start to finish

I was very impressed with my first transaction with Shawfield Timber. I placed my order at 7:52, received confirmation at 8:04 and notice my order was ready for collection at 08:34. My order was a panel requiring cutting so this was particularly impressive. Now that's a slick operation.
When I collected my order the next morning, this was very easy. The young man on the collection point even carried my perfectly cut shelves to the car. Top marks to all involved with my order.

I had an excellent experience with Shawfield Timber while sourcing materials for works undertaken at my flat. Their team were always helpful, knowledgeable, and quick to offer practical advice, ensuring I got exactly what I needed. The quality of the materials was great, and everything was delivered on time and in perfect condition. I’d happily use them again and highly recommend.