SharkNinja ES Reviews 

1,881
•
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Easy to order product arrived on time and in good condition website description very good and able to read in other languages I am English but live in Spain so this was very important. Only had time t... See more

Rated 1 out of 5 stars

I didn’t recieve my product yet, but I put you one star only for choosing SEUR company for delivery which are the worst company, for a premium brand like ninja should work with dhl or ups, there’s al... See more

Company replied

Rated 5 out of 5 stars

I’ve only used this Ninja blender twice and I already know it has genuinely changed my daily routine for the better. I bought it mainly for protein shakes and iced coffee, and honestly I’m obsesse... See more

Rated 5 out of 5 stars

I just got the Ninja Foodi 3-in-1 Hand Blender, Mixer & Chopper CI100EU (Black). I only plugged in to see if it works. It does. The shipment, the delivery and the packaging were perfect. It included a... See more


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4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(1,881)

423 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery service has not comply with…

Delivery service has not comply with supposed delivery date. I'm going to have to return the product if it doesn't get delivered by tomorrow. Delivery company Seur does not take responsability for delay, nor gives information or details about delay or delivery date.

30 March 2026
SharkNinja ES logo

Reply from SharkNinja ES

Hola,

Gracias por tomarse el tiempo de compartir la evaluación.

Lamentamos saber que su pedido no se entregó dentro del plazo estimado. Si no se entrega en 24 horas, no dude en ponerse en contacto con nosotros y nuestros compañeros estarán encantados de ayudarle.

Atentamente,
Shark Home ES

Rated 1 out of 5 stars

Terrible experience

I made the purchase, including all the details and when I chose PayPal as payment method, your web deleted all the details and imported my email, address and everything from my PayPal account. So the address was incorrect, also the email. I noticed it about an hour later and there was no way to change anything. No customer service provided ( this was Friday, no service until Monday . I sent an email (no answer up to date). When I could contact, they refused to change anything although the transport company told me only the sender can change the address. Also, I wasn’t able to cancel the transaction within the following hours, which also has no sense. Terribly disappointed and I hope they don’t deliver the machine to that address, as I don’t want to sue anyone but I won’t have any other option.
Edit after reply: No, the address has not been changed, as that is not an option for me, only for you as the sender and you refused to do so. The only option has been to keep the package in a Mail Shop but in the same post code as the wrong address, so I will have to drive 2,5 hours to collect it and another 2,5 back. Thank you very much.

3 April 2026
SharkNinja ES logo

Reply from SharkNinja ES

Hello,

Thank you for taking the time to share your review.

We would like to kindly inform you that when placing an order using PayPal, the delivery address and email address are automatically completed based on the information saved in your PayPal account. For this reason, we strongly recommend ensuring that all details in your PayPal account are up to date before completing a purchase.
Additionally, due to the recent holidays, our service lines were closed, and unfortunately we were unable to change the delivery address, as the order had already been dispatched.
After verifying the information, we can confirm that the delivery address has now been updated, and the order is currently on its way to be delivered.
Thank you very much for your understanding. If you need any further assistance, please don’t hesitate to contact us—we’re always happy to help

Sincerely,
Ninja Kitchen ES

Rated 2 out of 5 stars

This Android app is a buggy

This Android app is a buggy, feature-starved disgrace that embarrasses the SharkNinja brand. Basic functionality like cleaning order, vacuum-then-mop sequencing, and per-room suction settings are nowhere to be found, yet budget competitors nailed these years ago. Whoever is making decisions at HQ should be ashamed. Stop burning money on marketing and hire competent senior developers to fix this insult to every customer who paid premium price for your hardware.

12 March 2026
Unprompted review
SharkNinja ES logo

Reply from SharkNinja ES

Hello,

Thank you for taking the time to share your review.

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with the Android app, and we understand how frustrating this must feel, especially when the features you’re looking for are important to how you use your device.
We’re continuously working to improve app stability and expand functionality, and feedback like yours helps us identify where updates are most urgently needed. We’d really appreciate the chance to look into the issues you’re experiencing in more detail.
If you’re willing, please contact our support team and share your device model and app version so we can assist you further.
https://support.sharkclean.es/hc/es/articles/4402817241234-Contacta-con-nosotros

Thank you again for bringing this to our attention.

Sincerely,
Shark Home ES

Rated 5 out of 5 stars

Ordering from the United States to be delivered in Spain

Daughter need a Shark for her trip to Spain because her American version doesn’t work in Europe. Called Shark advised them of the issue and they helped in using webpage to ordered it to be delivered to the address in Madrid. Quick service and fast delivery. Great customer service and product!

7 March 2026

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