Easy to order product arrived on time and in good condition website description very good and able to read in other languages I am English but live in Spain so this was very important. Only had time t... See more
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I didn’t recieve my product yet, but I put you one star only for choosing SEUR company for delivery which are the worst company, for a premium brand like ninja should work with dhl or ups, there’s al... See more
Company replied
I’ve only used this Ninja blender twice and I already know it has genuinely changed my daily routine for the better. I bought it mainly for protein shakes and iced coffee, and honestly I’m obsesse... See more
I just got the Ninja Foodi 3-in-1 Hand Blender, Mixer & Chopper CI100EU (Black). I only plugged in to see if it works. It does. The shipment, the delivery and the packaging were perfect. It included a... See more
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Delivery service has not comply with…
Delivery service has not comply with supposed delivery date. I'm going to have to return the product if it doesn't get delivered by tomorrow. Delivery company Seur does not take responsability for delay, nor gives information or details about delay or delivery date.

Reply from SharkNinja ES
Terrible experience
I made the purchase, including all the details and when I chose PayPal as payment method, your web deleted all the details and imported my email, address and everything from my PayPal account. So the address was incorrect, also the email. I noticed it about an hour later and there was no way to change anything. No customer service provided ( this was Friday, no service until Monday . I sent an email (no answer up to date). When I could contact, they refused to change anything although the transport company told me only the sender can change the address. Also, I wasn’t able to cancel the transaction within the following hours, which also has no sense. Terribly disappointed and I hope they don’t deliver the machine to that address, as I don’t want to sue anyone but I won’t have any other option.
Edit after reply: No, the address has not been changed, as that is not an option for me, only for you as the sender and you refused to do so. The only option has been to keep the package in a Mail Shop but in the same post code as the wrong address, so I will have to drive 2,5 hours to collect it and another 2,5 back. Thank you very much.

Reply from SharkNinja ES
The information regarding the status of…
The information regarding the status of the package was great, faultless.
Great to deal with
Great to deal with, was kept up to date with delivery etc and fast delivery
Easy to assemble and the use of the app…
Easy to assemble and the use of the app is straightforward. I was a bit worried about understanding the technology but it’s really easy to understand.
The whole product is marvelous
The whole product is marvelous: the design, the cuality and most of all the way it functions with great results.
The product arrived in perfect…
The product arrived in perfect condition and on the indicated date.
Fantastic product (Shark Hoover) prompt…
Fantastic product (Shark Hoover) prompt delivery, excellent!!
Staff were very helpful
Staff were very helpful, delivery was very fast. Product is excellent.
Still learning how to use it but I’m…
Still learning how to use it but I’m loving it! So so happy with my purchase
This Android app is a buggy
This Android app is a buggy, feature-starved disgrace that embarrasses the SharkNinja brand. Basic functionality like cleaning order, vacuum-then-mop sequencing, and per-room suction settings are nowhere to be found, yet budget competitors nailed these years ago. Whoever is making decisions at HQ should be ashamed. Stop burning money on marketing and hire competent senior developers to fix this insult to every customer who paid premium price for your hardware.

Reply from SharkNinja ES
Ordering from the United States to be delivered in Spain
Daughter need a Shark for her trip to Spain because her American version doesn’t work in Europe. Called Shark advised them of the issue and they helped in using webpage to ordered it to be delivered to the address in Madrid. Quick service and fast delivery. Great customer service and product!
price of item
Everything is perfect! Thank you very much!
Very good experience with buying from an online store, fast delivery, good service, good product.
Customer service is great!
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