Shapiro MD Reviews 1,426

Pam in customer service answered my questions regarding my autoship. I was able to make adjustments without any problems. She was clear, articulate, and pleasant. The hairgrowth kit has worked well for me. I also have an additional autoship on the minoxidil since I need more before my kit is shipped again.

Pamela Englert was very helpful in changing my order. She did not pressure me and offered to extend shipping dates. It was overall a great experience.

Pamela Englert was great in helping me manage my order.

Thank you Nae for providing a wonderful customer service today and a speedy solution to me as a loyal customer who is very pleased with using ShapiroMD products. Nae was very professional and pleasant to talk to on the phone.

The response time in correcting my order was expedient, both from the Customer Support Team and the Customer Service Representative "Nae". Everyone was very respectful and courteous. What mattered most, to me, was the integrity in which Shapiro MD conducts itself.

Pam was an absolute help! I've almost never had such an easy and helpful experience in customer service. She was efficient, friendly, informative, quick and thoughtful. She is a valuable asset to this company and so far the company is impressive as well. Definitely made me want to continue my subscription. Thank you!

The product has worked when nothing else did. And when I called customer service to pause my subscription, they were very helpful. When I called again at a later date to update my payment information, I was impressed that I didn't have a long wait time and the customer support team is always very helpful and gracious.

Pam was awesome as usual, extremely helpful and kind !! We always have a good laugh when I call for more product !!

Very friendly and efficient customer service.

I just spoke with Pam. She was very pleasant. I needed to back up my order which she graciously helped with. But I have to say Shapiro MD really works. Thank You.

I spoke to Pam for a question I had on my recent order and she was wonderful. She answered my question, reviewed my order to make sure everything was ok and she was just the nicest person.

Pamela was quick in providing details and efficient in closing the sale.

Great products and customer service. Pamela was helpful today. I stopped receiving shipments because of the canceled credit card. My hair is doing way better than before after several months of using the system.

Thank you to Pamela E. for your excellent solution to my ordering problem!

I absolutely love the hair foam. Kayla was knowledgeable about the products and their effectiveness. I ordered the natural /basic kit.

Thank you...SMD!

Nae was absolutely the best customer service representative I have dealt with in a long time with any company! She was quick, helpful, and offered me alternative options to help me. I am so happy a company still let's you talk to a human and with no wait time!

I called to reorder product. Miss Kayla Jackson was very professional and very nice in handling everything. Thank You so much Miss Kayla. I have been using your products and have seen great results. Thank You!.. Rose Norris

I needed to adjust my order and Nae was very helpful in solving my problem. I had previously called the customer portal to make this change but obviously that person did not get it correct.. I called the customer support line again and Nae helped make the changes. She was prompt, pleasant and courteous and even made suggestions to tailor my order to my needs. Thank you Nae!

Spoke to Pam today and she handled everything in a professional matter and quickly.