The absolute best, the lady who demonstrated what is now my new overlocker was not just knowledgeable but kind and friendly. I ordered my overlocker and it was delivered the next day, because of the w... See more
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The lady who helped me test the Janome 5060 and the Bernina 335 sewing machines was knowledgeable and helpful. Nothing i asked was too much trouble. The extras i ordered followed soon after. I would... See more
Ordered online and you took the trouble to phone me to check confirm we which machine I had. The person who dealt with the query was very knowledgeable and helpful.
Steve goes above and beyond. The threader on my Janome 720 pro hadn't worked for years. Twice, with another service they tried to fix it as they said it would be expensive to replace. Steve replaced t... See more
Company details
Written by the company
We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.
Contact info
7 Laen Court, Horsley's Fields, PE30 5DD, King's Lynn, United Kingdom
- 01553773362
- info@sewingmachineworld.co.uk
- sewingmachineworld.co.uk
4.9
Excellent
112 reviews
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Reply from Sewing Machine World
Thank you for your feedback, it is greatly appreciated.
Great service
Great service, responded quickly to any email queries I had and helped me sort my order. I bought the same machine as my mum which we originally bought in store and loved. Would use again in a heartbeat!
20 June 2023
Reply from Sewing Machine World
Thank you very much Mala for this review. We hope you enjoy using your new sewing machine!
Excellent customer service
Bought a refurbished second hand sewing machine. It was damaged in transit; the customer service response was quick, the machine was picked up, repaired and returned without any hassle. Excellent service would use again.
28 April 2023
Reply from Sewing Machine World
Thank you Neil for the review. We are pleased to hear you are happy with the service we provided.
Brilliantly service especially when I…
Brilliantly service especially when I mentioned that I live in Channel Islands. You sure did deliver where as other companies won’t deliver to us over here. So thank you.
3 May 2023
I buy all my sewing machines from…
I buy all my sewing machines from Sewing Machine World, as they provide an excellent service. Delivery is always quick too. I wouldn't go anywhere else.
28 April 2023
Reply from Sewing Machine World
Thank you Wendy for this review!
Great customer service
I was asked what I wanted from a sewing machine and my priorities were what informed the choices I was suggested. I had the chance to test drive the machines with no pressure and make my own mind up. I went home and looked at reviews and ordered on line which was easy and the machine was delivered to my home.
28 April 2023
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