I ordered two shirts from Sevenheanvens that were a bit too tight for my liking and wanted to check if the next bigger size would work instead. I then emailed the customer service, where they came bac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ordered the following items: -Blank cuffed joggers dark green -sweat jorts light grey -sweat jorts baby blue The Blank cuffed joggers were a abdolute steal for 20 euros the material... See more
all good,not the most high quality clothes but if the price doesnt tell you that u better let someone else dress u anyway,they got good colors tho
The process for ordering and returns is straightforward. The clothes, though listed as small as XXS, are not always as expected, so there is some challenge in determining the right fit.
Company details
Written by the company
Sevenheavens Streetwear
Contact info
Robert-Bosch-Straße 18, 63303 , Dreieich, Germany
- info@Sevenheavens.de
- sevenheavens.de
4.4
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality of product is good and delivery…
Quality of product is good and delivery so fast
29 September 2025
Unprompted review
Sevenheavens
I had a great experience with Sevenheavens. I ordered a pair of their sweatpants and was really impressed by both the quality of the material and how quickly they arrived
19 September 2025
Unprompted review
I loved this tracksuit so much that I…
I loved this tracksuit so much that I had it shipped to my cousin's address, since I live in Belgium myself. Hopefully, it will be shipped directly to Belgium in the future. The quality is truly excellent: the fabric feels soft, it's very comfortable, and the sizes are exactly as stated. The style looks modern and stylish and can be worn both at home and out. Definitely recommended!
7 September 2025
Unprompted review
Top 💯
I recommend this site as the best place to order and their delivery is so fast and authentic material and quick respond from costumer 💯🔥🔥
19 August 2025
Unprompted review
Reply from Sevenheavens
Hello, thank you for your feedback! We are happy to hear you enjoyed our service and the fast shipping.
Best regards
Team Sevenheavens
Great quality and arrived in 2 days.
Great quality and arrived in 2 days.
17 August 2025
Unprompted review
SEVENHEAVENS CUSTOMER REVIEW
Sevenheavens produces outstanding quality clothing. Along with that, amazing packaging. Although, the shipping does sometimes get delayed for quite a long period of time. Overall, very satisfactory product and quality, and most importantly, shipping is gradually improving.
6 August 2025
Unprompted review
The items are very quality and sizing…
The items are very quality and sizing is good
29 July 2025
Unprompted review
Reply from Sevenheavens
Hi, thank you very much for your positive review!
We are really happy to hear that you are satisfied with our products and service.
If you have any further questions, the SevenHeavens team is always happy to assist you via email.
Best regards,
Super toollllll
18 February 2025
Unprompted review
The material is good and so comfortable
The material is good and so comfortable
13 February 2025
Unprompted review
I’ve waited 3 weeks now nothing arrived…
I’ve waited 3 weeks now nothing arrived mad service,embarrassing really I don’t recommend
13 February 2025
Unprompted review
Reply from Sevenheavens
Hi Oliver, thank you for the feedback.
We are really sorry to hear about your experience. Waiting for 3 weeks without receiving your order is definitely not acceptable, and we can totally understand. This is not the service we aim to provide.
We appreciate your feedback, and we hope to make things right.
Best regards
Team Sevenheavens
I MADE AN ORDER 2 MONTHS AGO WHERE THE…
I MADE AN ORDER 2 MONTHS AGO WHERE THE F IS MY STUFF? They don’t even respond when I say I want a refund I’ve messaged like 14 times now they keep saying they’ll get back to me like bruh wtf
3 February 2025
Unprompted review
Reply from Sevenheavens
Hello Jonathan,
Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience with us was not satisfactory.
Your satisfaction is very important to us. Therefore, we would like to get in touch with you personally to find a suitable solution and an appropriate compensation together. Please simply send us an email at info@sevenheavens.de.
We look forward to hearing from you and working together on a good solution.
Thank you very much for your understanding and patience.
Best regards,
Team Sevenheavens
Simular experience as the other 1 star…
Simular experience as the other 1 star reviews beloofd..
I made an order over a month a go and I still havent received my package and no update as to when i can receive it. it's literally the worst delivery service I have ever seen. The customer service doesn't respond to my E-mail, so I still don't know when I will receive my package. A 1 star review is still to generous. Please don't order anything! Scammers!!!
29 November 2024
Unprompted review
Reply from Sevenheavens
Hello Trey,
Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience with us was not satisfactory.
Your satisfaction is very important to us. Therefore, we would like to get in touch with you personally to find a suitable solution and an appropriate compensation together. Please simply send us an email at info@sevenheavens.de.
We look forward to hearing from you and working together on a good solution.
Thank you very much for your understanding and patience.
Best regards,
Team Sevenheavens
Don't order
Don't order! They are scammers! You won't recieve your order and when you ask for a refund they don't respond or give your money back.
17 January 2025
Unprompted review
Reply from Sevenheavens
Hallo, vielen Dank, dass du dir die Zeit genommen hast, uns dein Feedback mitzuteilen. Es tut uns sehr leid zu hören, dass deine Erfahrung mit uns nicht zufriedenstellend war.
Deine Zufriedenheit liegt uns sehr am Herzen. Deshalb möchten wir gerne persönlich mit dir in Kontakt treten, um gemeinsam eine passende Lösung und eine angemessene Entschädigung zu finden. Schreib uns dazu einfach eine E-Mail an info@sevenheavens.de.
Wir freuen uns, von dir zu hören und gemeinsam eine gute Lösung zu erarbeiten.
Vielen Dank für dein Verständnis und deine Geduld.
Beste Grüße
Team SEVENHEAVENS
wont send the clothes in time!!!!
16 January 2025
Unprompted review
Reply from Sevenheavens
Hallo Bart, vielen Dank, dass du dir die Zeit genommen hast, uns dein Feedback mitzuteilen. Es tut uns sehr leid zu hören, dass deine Erfahrung mit uns nicht zufriedenstellend war.
Deine Zufriedenheit liegt uns sehr am Herzen. Deshalb möchten wir gerne persönlich mit dir in Kontakt treten, um gemeinsam eine passende Lösung und eine angemessene Entschädigung zu finden. Schreib uns dazu einfach eine E-Mail an info@sevenheavens.de.
Wir freuen uns, von dir zu hören und gemeinsam eine gute Lösung zu erarbeiten.
Vielen Dank für dein Verständnis und deine Geduld.
Beste Grüße
Team SEVENHEAVENS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.