I cannot rate this company highly enough. I had to create a complicated booking system for a 3 day festival which required 16 make up artists to provide 15 minute makeovers each day. Unlike other comp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience using this platform. It's simple and easy to use. While there's always room for improvement, it serves its purpose very well. The customer support team has been outstandin... See more
Company replied
Sudeven is very professional agent and really help our business setmore account get solved very quickly. We would love to have a support who could be understading and help us fix issue in anytime like... See more
Company replied
I had a demo session with Parth yesterday to initially discuss the Mailerlite function....to cut a long story short and an hour later Parth gave me loads of advice about 'connecting' and joining sever... See more
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Company details
About Setmore
Written by the company
Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.
A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services, and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS, and Android devices.
Make the world your stage by adding 1-click video meetings to your appointments. With Google Meet you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.
Contact info
1033 Southeast Main Street #5, 97214, Portland, United States
- +1 800 749 4920
- morereviews@setmore.com
- setmore.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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I love the design and options
I love the design and options! Salman Abdur from Setmore helped me with completing the set up. He is super knowledgeable and explains things well. I would like to subscribe to the app next. I am sold!! I have a few more questions to simplify my email set up - but I have no doubt that this will be resolved.
13 March 2026
Reply from Setmore
Hi Moni,
Thank you for taking the time to review Setmore — we really appreciate it! It’s great to hear that Salman was able to help get you set up and that you found his support so knowledgeable and clear.
If you have any questions or need a hand with anything, please don’t hesitate to reach out to us at help@setmore.com
or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Monica and Amanda provided exceptional…
Monica and Amanda provided exceptional support and went above and beyond to help us. They were patient, professional, and incredibly knowledgeable. Monica took the time to understand our situation, guided us step by step, and made sure everything was resolved smoothly. Her communication was clear, friendly, and efficient, which made the whole experience much easier for us.
We truly appreciate her dedication and the quality of her assistance. Monica is a great example of excellent customer support, and we are very grateful for her help.
Highly recommended.
22 March 2026
Unprompted review
Reply from Setmore
Hi Hicham,
Thank you for taking the time to review Setmore! We're thrilled to hear that Monica and Amanda went above and beyond to assist with your account. It’s great to know they were patient, professional, and guided you through every step. We’ll be sure to share your kind feedback with both of them.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Reply from Setmore
Hi Charlene,
Thank you for taking the time to review Setmore! Great to hear that you find the team to be very responsive and helpful. We’ll be sure to share your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Horrendous customer service and poor app
Messages don’t get sent to customers . This happens over and over . You loose hundreds of dollars in business as a result . 5 days late still no one even contacts you with an apology or explanation, no offer to compensate and no fix to a serious failure in the application . How poor.. disgraceful customer service and very poor app !
18 March 2026
Unprompted review
Reply from Setmore
Hi Mel,
I’m really sorry to hear about your experience. I completely understand how frustrating this must be, especially when it’s impacting your business and revenue. That’s not the experience we want anyone to have using our service.
Issues with messages not being sent, along with the lack of communication you’ve experienced, fall short of the standard we aim to deliver. I’ve raised this with the team so it can be investigated and addressed as a priority, and so we can also improve how we keep customers updated when something isn’t working as it should.
Julia, Community Team
I was having issues with potential…
I was having issues with potential customers seeing days as booked when they were not. I was losing money and very frustrated at the whole situation. After only a few minutes she had the issue solved! Great customer service.
20 March 2026
Unprompted review
Reply from Setmore
Hi Gorgeous Salon,
Thank you for taking the time to review Setmore! We’re sorry to hear you were having issues with your account and that your customers couldn’t see your availability. We’re glad our team was able to resolve it quickly and get you all set up for bookings. We’ll be sure to share your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Siddharth helped me figure alot
Siddharth helped me swap over previous owners account email to my email helped me change my password and also helped me figuring out the scheduling and completion of a booking
20 March 2026
Unprompted review
Reply from Setmore
Hi Thurman,
Thank you for taking the time to review Setmore! We’re glad to hear that Siddharth was able to assist you with your account and set everything up according to your preferences. We’ll be sure to pass along your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Subham Kumar' helps me a lot,very kind…
Subham Kumar' helps me a lot,very kind and helpfull.he gave me a solution for my problem.
20 March 2026
Unprompted review
Reply from Setmore
Hi Odysseas,
Thank you for taking the time to review Setmore! It’s great to hear that Subham was able to help and provided such kind support. We’re glad he could find a solution to the issue you were facing, and we’ll be sure to pass along your lovely feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
10/10
Literally exactly what we have been looking for. We went through basically all appointment setting platforms. Trafft, Google, Lunacal, Cal.com, Calendly etc. (sorry for the smear guys) and Setmore pulled through with every single feature we wanted in an amazingly simple and friendly UX/UI.
18 March 2026
Unprompted review
Reply from Setmore
Hi Tim,
Thank you for taking the time to review Setmore! We’re so glad to hear you’ve found what you’re looking for, and that the app feels simple and easy to use. We appreciate you sharing this and we'll make sure to pass this on to the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Positive-in-every-way experience
I'm not generally one for leaving reviews but it is so rare that I have an unequivocally positive experience with this sort of thing that it just felt like it would be wrong of me not to.
Highly informative conversation. Dron actually listened, answered the questions I asked in a useful and accessible manner, provided highly relevant feedback and advice, and was a pleasure to deal with to boot.
If the rest of the team is as professional, friendly and competent as Dron Gohil, then I look forward to our ongoing business relationship.
17 March 2026
Unprompted review
Reply from Setmore
Hi Kurtis,
Thank you for taking the time to review Setmore! We're so glad that you had such a positive experience with Dron and he was highly informative when sharing his suggestions. We'll make sure to share your kind feedback directly with him.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Reply from Setmore
Hi Spa Santiago,
Thank you for taking the time to review Setmore! Great to hear that Shareen was great, very helpful and nice when you reached out. We'll make sure to share your kind feedback with her.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Just signed up with setmore
Just signed up with setmore. Had a few small set up queries. The online customer service is fantastic. One issue i struggled with and got a video chat to talk me through it. Responses were immediate with super friendly, polite staff. Aakaash was super patient with me.
15 March 2026
Unprompted review
Reply from Setmore
Hi Tracy,
Thank you for taking the time to review Setmore! We’re delighted to hear that our team was so helpful while you were getting set up. It’s great that you could hop on a call and found the responses friendly and polite. We’ll be sure to pass your kind words on to Aakaash and the rest of the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
General app questions
Answered all my questions response usually very quick. Thanks Shereen
14 March 2026
Unprompted review
Reply from Setmore
Hi Avensha,
Thank you for taking the time to review Setmore! Great to hear that Shareen answered all your questions and her response was quick. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Outstanding Experience with Setmore
Setmore has been an absolute pleasure to work with from the very beginning. The onboarding process was one of the best I’ve experienced with any software platform clear, intuitive, and thoughtfully designed so you can get up and running quickly without feeling overwhelmed.
What truly sets Setmore apart is their support team. They are incredibly accessible, responsive, and genuinely helpful. I especially want to recognize Sudevan and Dron, who were extremely helpful throughout the onboarding and support process. They went above and beyond to answer questions, guide us through setup, and make sure everything worked exactly the way we needed.
Another standout aspect is how open and flexible they are to custom needs. Instead of forcing you to adapt to rigid software limitations, the Setmore team actively listens and works with you to create solutions that fit your workflow.
On top of that, the design of the platform is beautiful and intuitive, making it easy for both businesses and customers to use.
Overall, Setmore combines excellent design, a smooth onboarding experience, and exceptional customer support. Highly recommended.
12 March 2026
Unprompted review
Reply from Setmore
Hi Armin,
Thank you so much for taking the time to share us your review review! We’re delighted to hear that your onboarding experience was smooth and that the platform is working well for you.
We’re especially glad to hear Sudevan and Dron made such a positive impact, we'll make sure to pass on your kind feedback. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Never sync'd with outlook
Never sync'd with outlook. Week after week, call after call, service was never easy. Sent the same screenshot of the problem so many times. Impossible to get my money back. This service is a joke.
5 March 2026
Unprompted review
Reply from Setmore
Hi M McClure,
We’re really sorry for the frustrating experience you had, this is not the standard of service we aim to provide. Our team has identified a solution for the issue you are experiencing and has reached out to you directly via email.
We appreciate your patience while we worked through this and hope the fix resolves the problem. Your feedback is invaluable in helping us improve, and we’re committed to making our support faster and smoother going forward.
Julia, Community Team
great customer service
great customer service - this site exceeded my expectations / needs
11 March 2026
Unprompted review
Reply from Setmore
Hi Bella,
Thank you for taking the time to review Setmore! We're glad to hear that you think we offer great customer service. It's great that the app has exceeded your expectations and needs. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Amanda was very patient and assessed my…
Amanda was very patient and assessed my problem and assisted in minutes. Thankyou very much.
11 March 2026
Unprompted review
Reply from Setmore
Hi is spa,
Thank you for taking the time to leave us a review! Great to hear that Amanda was very patient when resolving an issue you were facing. We'll make sure to share your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
The team are incredibly helpful from…
The team are incredibly helpful from set up, to booking appointments, to integrating with other platforms & social media. It’s easy to use, simple process and clients find it easy to book in. Thanks team.
11 March 2026
Unprompted review
Reply from Setmore
Hi Serin,
Thank you for taking the time to review Setmore! Great to hear that the team were helping throughout your journey so far. We're glad you're all set up and you find it easy for your customers to book with you. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Excellent customer support
Excellent customer support. Dron went out of his way to help tailor the solution to our non-standard need (one-day event) and even took charge of a part of the setup.
Would really recommend.
10 March 2026
Unprompted review
Reply from Setmore
Hi Valentin,
Thank you for taking the time to review Setmore! Great to hear that you think we offer excellent support! We're glad Dron helped tailor your set up to your business and got you ready to start taking bookings. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Prisha was extremely professional
Prisha was extremely professional, patient, and helpful throughout the entire process. She took the time to meet with me over Google Meet, explained everything clearly, and answered all of my questions in detail. I really appreciated how knowledgeable and organized she was, and she made the whole experience easy to understand. Her communication was excellent, and I felt supported from start to finish. Thank you, Prisha, for your outstanding service.
10 March 2026
Unprompted review
Reply from Setmore
Hi Pro-Tech Fix,
Thank you for taking the time to review Setmore! Great to hear that you Prisha was extremely professional, patient, and helpful when you met with her and she answered all your questions. We'll make sure to share all your kind comments.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
Reply from Setmore
Hi Sonja,
Thank you for taking the time to review Setmore! Great to hear that Siddika was prompt, clear and helpful. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.
Julia, Community Team
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