SERVICEDOG TRAINING SCHOOL Reviews 382

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and supportive guidance throughout the training process. Many people found the training curriculum to be extremely useful, well-organized, and easy to follow, with clear instructions and videos. The user experience is frequently highlighted as excellent, making the learning process enjoyable and effective for both the dog and the handler. However, some customers also noted that the training primarily consisted of DIY written materials and basic videos, with minimal direct trainer involvement or formal evaluation. A few other people also felt that the certification was not recognized by some airlines, leading to issues with international travel.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the training... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being helpful,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the courses well-organized,... See more

Instructions

Consumers find instructions to be positive. Many reviewers praise the excellent, consistent, and... See more

Based on these reviews

Rated 5 out of 5 stars

Jack is an excellent dog and I trained him well, however, when my brother got diagnosed with a psychiatric disability and I decided to take care of him, I knew Jack was going to be helpful. When I sta... See more

Company replied

Rated 5 out of 5 stars

I have chronic diseases and in need to have a service animal, a friend told me about the Servicedog Training School so I signed up.. Since the time I sign up everyone in the whole institute is ver... See more

Company replied

Rated 5 out of 5 stars

The course is very well organized and easy to follow. I very much appreciated having a personal trainer assigned to me whom I could ask questions directly. My dog is deaf so I had to adjust a few thin... See more

Company replied

Rated 5 out of 5 stars

I am very happy my friend recommended me a Service Dog Training School International! I found a specialized course that I took very effective ! It offers a detailed instructions and videos on al... See more

Company replied


Company details

  1. Dog Trainer

Written by the company

Service Dog Training School International(SDTSI)is run by a team of highly qualified and certified dog trainers, covering the whole of North America, Europa and Asia Pacific. We have been helping people with disabilities to train their own dog to become a qualified service animal and working dog since 2015.


Contact info

4.8

Excellent

TrustScore 5 out of 5

382 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent consistent instruction

Excellent consistent instruction. Very dog positive. I didn’t want to use a training service that would be a negative experience for my dog. We were unable to attend twice weekly sessions out of town, so this was an excellent option. All the training is done with love, and their instruction was helpful and timely. A full five stars.

23 December 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Marnie,

We greatly appreciate your kind words! We are delighted that our program offered the flexibility you needed to fit training into your schedule. Maintaining a 'dog-positive' environment is a core value for us, so it’s wonderful to know you felt that care and encouragement throughout the process!
We really appreciate the five-star rating and are so happy we could provide the timely support you and your dog deserved!

Rated 5 out of 5 stars

A professional and dedicated organization

Jack is an excellent dog and I trained him well, however, when my brother got diagnosed with a psychiatric disability and I decided to take care of him, I knew Jack was going to be helpful. When I started looking at training options, I was worried about scams. SDTS put me at ease with all the reviews, staff, and training curriculum. I was very pleased with the results and Jack aced every exam.

7 January 2026
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Thank you so much for the wonderful feedback, Yanina!

We know how important it is to find a trustworthy organization, especially when it involves the well-being of a family member, so it’s great to hear that our staff and curriculum put you at ease!
Jack sounds like a remarkable dog, and we are happy that our program helped him successfully transition into his role as a psychiatric service dog.
We’re very proud of him for acing his exams, and we wish you both a great journey as a team!

Rated 5 out of 5 stars

I love service dog training school

I love service dog training school. I was able to get my dog certified to be a psychiatric servic dog for myself & also learn so many things on the way. The tutors are so helpful with the process

1 January 2026
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Gabby,

Thank you so much for your kind review!
We are truly honored to have supported you through the process of certifying your psychiatric service dog.
It’s wonderful to hear that our tutors were able to provide the guidance you needed, and we’re so glad you found the experience rewarding.
We wish you and your dog the very best in your journey together!

Rated 5 out of 5 stars

Great experience!

Great experience!

1 November 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

We truly appreciate your feedback, Nicole!

It’s wonderful to hear you had such a positive experience, and we hope you and your furry friend enjoy an amazing journey together as a team!

We’re always here to support you along the way!

Rated 5 out of 5 stars

Much easier than you thinK!

The course is very well organized and easy to follow. I very much appreciated having a personal trainer assigned to me whom I could ask questions directly. My dog is deaf so I had to adjust a few things, but my trainer was super helpful. I started out dreading the challenge, but very quickly I understood it was just a fun, constructive way to communicate and connect even better with my pup!

23 December 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Thank you so much for your kind words, Valentine!

We’re thrilled to hear that you found the course well organized and easy to follow! It’s also wonderful that your trainer could support you and help you adapt the exercises to your furry friend's specific needs.

We really appreciate your feedback about the course becoming a fun and constructive way to strengthen the bond with your pup! It's apparent that you put a lot of effort into the training, and we’re happy to hear you enjoyed the experience!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a great experience with this dog training program. It was incredibly helpful for both my dog and me. The tutorials were clear, easy to follow, and made the training process feel manageable instead of overwhelming. The assignments were well-structured and easy to fit into our daily routine, which made it simple to stay consistent. I saw real progress and gained a better understanding of how to communicate with my dog. I highly recommend this program to anyone looking for effective, user-friendly dog training.

12 December 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

We really appreciate you sharing this!

It’s wonderful to know that the program’s structure helped make the training feel manageable and that you're already seeing better communication with your dog! Our goal is to make these techniques easy to integrate into a busy routine, so hearing that you were able to stay consistent is very encouraging for our team!

We are also grateful for your recommendation! It truly means a lot!

Rated 5 out of 5 stars

The course was usefull for me and my dog

The course was usefull for me and dog, allowing us to learn new things. I was impressed by how quickly my dog absorbed the information, demonstrating a natural and efforting learning process. Additionally the assessements and feedback of the tutor were always prompt and detailed, as were timely responses from the course staff.

4 December 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Greta,

We are thrilled to hear how quickly your dog progressed throughout the course! It is great to know that the tutor feedback and staff support met your expectations and helped facilitate the learning process.

Thank you so much for sharing your experience! We truly appreciate your feedback regarding our team’s responsiveness and the program!

Rated 5 out of 5 stars

Comprehensive, supportive and doable

Easy to understand, detailed and practical training material with videos to support learning. Dani and Vincent responded to questions quickly and were very friendly and professional, making the whole process low stress. The first few chapters are short and easy, and the following chapters are longer and more detailed. Don't let that throw you off. Take notes, practice with your dog, and have a friend or family member available to help with taking the required videos.

5 December 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Deborah,

Thank you so much for your thoughtful review!
We’re delighted to hear that you found the training materials clear and practical, and that the videos supported your learning!
It’s wonderful to know that Dani and Vincent’s responses helped make the process low-stress for you!
You’re absolutely right that taking notes, practicing with your dog, and having someone to help with videos can make a big difference. We’re so glad you stuck with it and made the most of the program!
Congratulations to you and your furry friend on completing the course!

Rated 5 out of 5 stars

Amazing Program!!!

An amazing program, easy to follow and top-notch customer service! Our co-trainer Dani was amazing, prompt with feedback and no question was too big or too small for her. Appreciated her encouragement throughout the training! I would recommend this program to anyone that has good tempered, easy to train dogs that has the need for a psychiatric service dog.

21 November 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Amy,

Thank you so much for your lovely review! It honestly brightened our day!

We’re really happy to hear that the program felt easy to follow and that you had such great support along the way! We’ll also pass your kind words on to Dani. She’s going to be thrilled when she sees how much her quick feedback and encouragement meant to you! That’s exactly the kind of experience we hope every owner has.

We also really appreciate your note about the program working best with good-tempered, easier-to-train dogs. It’ll be helpful for others who are considering it.

We wish you all the best on your training journey! Thank you again for trusting us with your training and for the recommendation! It means a lot!

Rated 5 out of 5 stars

I am very happy & satisfied with the…

I am very happy & satisfied with the whole course . Easy to use online training with nicely explained material , and also easily applicable for dog training & making short videos with the skills dog successfully performed.
Throughout the Certified Psychiatric Service Dog Training Course, I feel a growing sense of confidence, purpose, and connection with the material and the training process. In the beginning, I felt somewhat uncertain about how much time and patience would be required to build such a strong emotional and behavioral bond with a service dog. However, as the lessons have progressed, I’ve come to understand that the process is as much about personal growth and emotional awareness as it is about canine behavior and obedience training. Great job in making this whole experience so enjoyable!

6 November 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Gordana,

We greatly appreciate your amazing review!

It's great to hear that you found the course easy to use and that the material was clear and practical. It’s also wonderful to know that the program not only supported your dog’s training but also helped you build confidence, purpose, and a deeper connection with the process.

You’ve highlighted something important-the journey of training a service dog is as much about personal growth and emotional awareness as it is about teaching skills. We’re happy the course made this process enjoyable for you and that you could see the positive progress in both yourself and your dog!

We wish you continued success and many happy moments with your service dog!

Rated 5 out of 5 stars

Thorough, Professional & Honest

Witty is our second service dog — this time for my wife. We’ve been through this process before, so we know the difference between solid support and empty promises. We completed the Psychiatric Service Dog Training & Certification program using an old computer from the school, and everything worked perfectly.
While writing this review, I came across one negative review — and honestly, it doesn’t reflect our experience at all. From start to finish, everything was professional, transparent, and supportive.
Although Witty was already well-trained, I still found the structure and resources of this course incredibly helpful for reviewing tasks, reinforcing public behavior, and getting the proper documentation.
The course is self-paced, well-organized, and backed by real trainers who review your work and provide genuine feedback. It’s not one of those sites that just gives you a certificate for clicking a few buttons — you have to submit real assignments, and that’s exactly what we wanted.
We also chose to purchase the optional ID Kit. It’s not legally required, but in public situations it’s often helpful to have something to show. We were clearly told it was optional, and there was no pressure — we chose it because it makes things easier when travelling or visiting places that might question access.
The certificate is lifetime-valid. The ID card has an expiration date, just like a passport or driver’s license — which is reasonable for keeping information up to date. When I asked about the renewal, the support team immediately offered to cancel it if we preferred. They were very responsive and professional.
This course doesn’t magically train your dog — but it doesn’t claim to. It gives you the tools, structure, and guidance you need to formalize and document the training you’re already doing. For people like us who take this seriously, it’s exactly what we needed.
Highly recommended for anyone committed to doing it right.

Steve & Witty

Second service dog for my wife
Completed using our old school computer

6 November 2025
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Steve,

Thank you so much for sharing such a detailed review!

We’re thrilled to hear that the program met your expectations and provided the structure and guidance you were looking for with Witty! It’s also great to know that the course helped reinforce public behavior, review tasks, and provide clear documentation for your dog’s training!

We also highly appreciate your comments about the optional ID Kit and the certificate's validity!
We aim to give handlers all the information they need to make choices that work for their situation, and it’s good to hear that our approach came across as transparent and supportive.

Your feedback about the hands-on nature of the course and the real assignments is exactly what we hope to hear from participants, especially experienced handlers like you.

It makes us happy to know that the program added value even for a well-trained dog like Witty!

Thank you again for recommending the course! We wish you, your wife, and Witty all the best in your continued adventures together!

Rated 1 out of 5 stars

False Claims and Hidden Fees

In the beginning, I was simply looking for some paperwork to carry when needed — my dog is already fully trained. I purchased an online “Psychiatric Service Dog Training & Certification” course that the company presents as a legitimate way to certify a service dog in the U.S. The course was advertised as a full training program, but what I actually received was a set of DIY written materials and basic videos — no formal evaluation, no live instruction, minimum trainer involvement.

Despite that, the company issued an official-looking certificate claiming my dog completed “120 hours of training.” This is completely false. I finished the entire course in just a few hours over 4 days. If she hadn't been trained, this course would not have provided any value.

The ~$400 price for this “training” is already double what other companies charge for similar DIY programs, and the Service Dog ID card is not included. They upsell a separate “Service Dog ID Kit,” advertised as optional, but the card they issue has an expiration date and automatically enrolls you in a yearly renewal — which they vaguely claim is “required by the regulations”, with no reference to which regulations (this is 100% false in the US where they also operate -- no such requirement exists by law -- ADA reference: ada.gov). After I challenged them, they suddenly offered a “free 20-year card,” proving the expiration was arbitrary and used solely as a pressure tactic.

When I asked for a refund due to clear misrepresentation, they refused and pointed to a “no refund after completion” policy. However, refund policies do not override consumer protection laws when the product is deceptive, contains false claims, or is sold under misleading pretenses.

I am already following the official reporting routes (FTC, state consumer protection office, etc.), but I’m sharing my experience here so others can avoid being misled in the same way.

28 October 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Hello Rafaela,

Thank you for your review!

Our team has thoroughly reviewed the concerns you highlighted and also your communication with our team member. We’d like to address all the issues you mentioned in your review and ensure there is no misunderstanding.

Our training programs are absolutely legitimate and not only presented as such. Regardless of location, service and assistance dogs are expected to have excellent manners in public, respond reliably to obedience cues, and perform specific tasks that benefit their handler. With that said, our service dog courses cover all essential components of service dog training to ensure dogs are properly prepared and can work seamlessly with their handlers as a reliable team.

Our service dog programs are created by our trainers and provide comprehensive information, clear step-by-step guidance, and short animated videos for the practical tasks. They are specifically designed to accommodate the needs of individuals with little to no training experience.

We assess each team's performance and review all the submitted assignments, both theoretical and practical, before issuing a certificate.

While annual recertification is not legally required in the US, periodic reviews every 12 to 24 months are strongly recommended.
These reviews help ensure that:

- The dog continues to perform its trained tasks reliably.
- Behavior remains safe and appropriate in public.
- Health and welfare standards are maintained.

Reviews may also be advised if the dog’s role or the handler’s needs change significantly.

You clearly stated that your dog was already well-trained before enrolling in our program, which explains why you were able to finish the program within four days.

Our prices are among the most affordable on the market, considering the value we offer-access to well-structured, flexible, self-paced programs with full tutor support not only during the training but also after completing the program.

We do offer separate ID Kits for handlers who want to be extra covered in public. These are entirely optional, as clearly written on our website and confirmed by our team member.

The certificate, as proof of training, is valid for a lifetime and does not need to be renewed. However, ID documents serve for identification purposes, and similar to personal IDs, they need to be updated regularly.

As stated on our website, the Americans with Disabilities Act (ADA) does not require service dogs to wear identification. This is entirely optional, and many handlers prefer to carry ID documents for their service dogs as additional proof when seeking accommodations.

Additionally, our team member specifically offered to cancel your subscription for an ID Kit right after placing an order to ensure you wouldn’t receive any renewal notifications or be charged next year:

“However, you can cancel the subscription using the order email immediately after the order is confirmed. If you want, I can cancel the subscription for you after you place the order and send you a confirmation.”

Our Refund policy is clearly listed on the website so that individuals can review it before enrolling in our program.

All the products and services we offer are entirely legitimate, and all relevant information is clearly presented on our website.

We encourage you to take your time to review it carefully to ensure full understanding before drawing conclusions!

SDTSI team

Rated 5 out of 5 stars

Professional, compassionate, and life-changing

I’ve recently completed two courses with SDTSI for my Labradors, Raven and Mia, and I can genuinely say this has been one of the most rewarding experiences I’ve had as a dog owner and handler.

The program is well structured - practical, evidence-based, and easy to follow even with a busy professional schedule. What impressed me most was the school’s balance of professionalism and empathy: the lessons focus not only on technical training but on building a deep, trusting bond between handler and dog.

My dogs were already well-trained and responsive, but the course helped us formalize our teamwork and gave us the official certification and confidence to navigate public settings more smoothly. The support team, especially Dani, has been exceptional - responsive, knowledgeable, and genuinely caring. They went above and beyond to help with travel guidance and logistics for our upcoming international trips.

This certification will truly make our lives easier, and I’m deeply grateful to the entire SDTSI team for creating such an accessible, high-quality program. Highly recommended to anyone who wants to strengthen their connection with their dog while gaining professional-level recognition.

— Alice (France)

10 October 2025
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Alice,

Thank you so much for your wonderful review! We truly appreciate you sharing your experience with our program!

We’re happy to hear how well Raven and Mia responded to the courses, and that the program helped you feel more confident and organized when working together in public!

It’s especially rewarding to know that the focus on both training and the handler-dog bond made a difference for you, as building that kind of connection is at the heart of what we aim for.

We’re also glad Dani and the team were able to provide guidance for your upcoming travel plans and make things run more smoothly for you and your dogs. It’s wonderful to know that the certification has already had a positive impact on your day-to-day life and given you extra confidence moving forward.

We wish you, Raven, and Mia continued success and many enjoyable adventures together!

Rated 5 out of 5 stars

Wonderful program

The written content was easy to digest, relevant and applicable. Assignments directly correlated to all of the reading material. When it came time to learn about the training and implement it, I felt well equipped and supported by my trainer. I was able to get my golden retriever certified in time for his first flight all the way across the coast from Oregon to New York.
In addition, as a licensed marriage and family therapist, his status as a service dog has been a wonderful complement to my practice. Highly recommend!

31 July 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear JW,

We greatly appreciate your kind words!

It’s wonderful to hear that the lessons and assignments helped you feel confident and well-equipped when putting everything into practice!
Getting your Golden Retriever certified in time for your trip from Oregon to New York is such a great achievement! Well done to both of you!
It’s also great to hear how his presence has added something special to your work as a therapist!
Thank you so much for sharing your journey and for recommending us!

Rated 5 out of 5 stars

happy!

I had a wonderful experience with this service dog training program. The process was seamless, well-structured, and incredibly supportive. I truly appreciate the dedication and guidance provided throughout — highly recommended :)

9 October 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Diana,

It feels amazing to read your appreciative review! It means a lot to us!

We're happy to know that you enjoyed the process and found the lessons well-structured.
It also means so much to know you appreciated the support our team provided along the way!

If you ever need our assistance or would like to share updates on your training journey with your furry friend, please don't hesitate to reach out!

Rated 5 out of 5 stars

What an excellent training school

What an excellent training school. Everyone was extremely helpful, honest and kind. Instruction is very easy to follow. Every thing was accomplished in a timely manner. I am very happy.

19 October 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Julia,

Your wonderful review means a lot to us! Thank you so much for your high appreciation of the training program and its instructions, as well as for recognizing our team’s support!

We completely understand the essential role service dogs play in their handlers’ lives, and we strive to provide assistance in a timely manner while making our students feel understood and supported throughout their training journey.

We wish you and your furry friend all the best on your journey together as a team!

Rated 5 out of 5 stars

Amazing experience!


I am very happy my friend recommended me a Service Dog Training School International! I found a specialized course that I took very effective ! It offers a detailed instructions and videos on all aspects of service dog training. I am very thankful to my individual tutor Vincent for guidance and feedback after each lesson. I am very satisfied with results! My dog Alice is capable to perform service dog tasks helping me to manage my health issues in my daily life.
I will definitely recommend this school to anyone interested in service dog training.
Thanks a lot!
Tatyana and Alice

14 October 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Tatyana,

We truly appreciate your wonderful review of our school!

We’re happy to hear that you found our program effective, with detailed instructions and videos that cover every aspect of the training process.

It’s fantastic to know how well Alice is performing and the difference she’s making in your daily life! Your tutor’s guidance clearly played an important role, and it’s great to see the dedication and effort you both put into the training paying off.

Your recommendation means a lot to us! Thank you so much!

We wish you and Alice continued success in everything you do together.

Rated 5 out of 5 stars

A great great training school!

I have chronic diseases and in need to have a service animal, a friend told me about the Servicedog Training School so I signed up..
Since the time I sign up everyone in the whole institute is very friendly and helpful!! They never ask for extra charges and always very patient in answering all of my questions!! They even helped in doing researches according to my needs.
And the training they provide was extremely useful, now I manage to many places without any obstacles.
Highly recommending.

1 September 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Dear Simon,

Thank you so much for your kind words and for sharing your wonderful experience with us!
We are delighted to hear that our team was able to support you effectively and that the training has made it easier for you to navigate daily life!
Your feedback motivates us to continue providing patient, helpful guidance tailored to each student’s needs.
Your recommendation means a great deal to us and is truly appreciated!

Rated 5 out of 5 stars

This course changed both our lives!

This course truly changed not only my life, but that of my service dog Hanna. She was born in a shelter and lived there for the first 6 months of her life so when I fostered her, she was fearful of people. She bonded to me right away and when I landed in the hospital for a neurological condition, I decided to train her as a service dog to help me. This course was amazing - gave Hanna a purpose in life and helped me so much. We still work on skills to this day but she has come such a long way and I feel safer navigating life and travel with her by my side. thank you so much for all you've taught us!

12 May 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Thank you so much for sharing your story with us, Lyn!

Hanna’s journey is truly inspiring — from her first months in the shelter to becoming your devoted service dog and partner!
It’s amazing to see how far she’s come with your patience, love, and dedication. The bond you share is something very special, and we feel honored to have been part of her transformation.

We’re thrilled to know that the course not only gave Hanna a sense of purpose but also helped you feel more confident and secure as you navigate life and travel together. You two make a fantastic team, and we can’t wait to see how you continue to grow and thrive side by side!

Thank you for letting us be part of this journey — we’re so proud of you both!

Rated 5 out of 5 stars

What a wonderful experience!

What a wonderful experience!
The team is just the best!
Professional, sensitive, supportive and quick to respond.
Julie who got me started brought me luck.
Susana, our tutor was great.
She was patient & answered all my questions in a timely manner.
The best part of going through the program, which is well designed, is that my Tyler and I are closer,
I feel that it opened a deeper communication skill. Tyler enjoyed the attention and the extra time we spent together, there is more of eye contact, and he is a lot calmer.
The classes showed me how to enjoy the process and it became fun for Tyler and myself.
I can only highly recommend Service Dog training School.
It i s fantastic choice. It was easy and fun.
Do it!

13 September 2025
Unprompted review
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Reply from SERVICEDOG TRAINING SCHOOL

Thank you so much for your heartfelt review, James!

We’re absolutely thrilled to hear about the positive experience you had with our team! Julie and Susana will be so happy to know that their support made a difference for you and Tyler.
It’s wonderful to hear that your bond has grown stronger and that Tyler is now calmer and more connected with you — that’s exactly what we hope to achieve with every team we work with!
We’re also glad that the training process was not only effective but also fun for both of you!
Thank you so much for trusting our school and for recommending our program so highly!

We wish you and Tyler many more joyful moments together on your journey!

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