Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated. My Cresties food arrived quickly. Thank you. Highly recommend Serpentia.
Company replied
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See what reviewers are saying
Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Woul... See more
Company replied
Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced. I ordered a small pot of Rapashy Super Green for my fish. Less than... See more
Company replied
Great price for the products with good pre purchase information. Quick, free delivery and cheaper than Amazon. Products arrived well wrapped and in perfect condition.
Company replied
Company details
Written by the company
Serpentia Pet Supplies is a UK specialist retailer of reptile supplies, fish food, lighting, heating, supplements and other essential pet care products. We focus on trusted brands, clear product information and dependable customer service.
Contact info
United Kingdom
- serpentia-pet-supplies.uk
4.7
Excellent
26 reviews
Asks customers to review
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Great experience
Great experience! Good prices, quick delivery, will definitely order from these again.
15 June 2026
Reply from Serpentia Pet Supplies
Thanks for the great review, Abi — we’re really pleased you were happy with the prices and quick delivery. It’s great to hear you had such a positive experience, and we look forward to serving you again!
Reply from Serpentia Pet Supplies
Thanks for the great review, Martin — really pleased you were happy with the speed of service and the communication throughout. We really appreciate your feedback!
Reply from Serpentia Pet Supplies
Thanks for the great review, Christopher — really pleased you were happy with the price and the fast delivery of your Repashy fish food. We really appreciate your feedback!
Reply from Serpentia Pet Supplies
Thanks for the great review, Damian — really pleased you were happy with the prompt service and customer service. We really appreciate your feedback!
Highly recommend
First time using this company I can highly recommend them, my parcel arrived in good time and was well packaged great service 👍
21 May 2026
Reply from Serpentia Pet Supplies
Thanks for the great review, Susan — we’re really pleased your first order with us was such a positive experience. It’s great to hear your parcel arrived in good time, was well packaged, and that you were happy with the service. We really appreciate your recommendation!
Speedy delivery
8 May 2026
Reply from Serpentia Pet Supplies
Thanks for the great review, Gerald — really pleased your order arrived quickly. We really appreciate your feedback!
Reply from Serpentia Pet Supplies
Thanks for the great review, Jacqui — really pleased you were happy with the service and delivery. We really appreciate your feedback!
Fantastic service
Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated.
My Cresties food arrived quickly.
Thank you. Highly recommend Serpentia.
12 May 2026
Reply from Serpentia Pet Supplies
Thanks for the fantastic review, Zenka — we’re really pleased we could quickly get things sorted out for you and that your Cresties’ food arrived promptly. We really appreciate your kind words and recommendation!
First purchase from Serpentia
First purchase from Serpentia. Good communication, prompt delivery and overall an excellent service.
5 May 2026
Reply from Serpentia Pet Supplies
Thanks for the great review, Peter — we’re really pleased your first purchase with us was such a positive experience. It’s great to hear you were happy with the communication, prompt delivery and overall service. We really appreciate your feedback!
Reply from Serpentia Pet Supplies
Thanks for the great review, Al — we’re sorry the parcel arrived damaged, but really pleased we could get the replacement sorted quickly and without any fuss. We really appreciate your feedback!
Reply from Serpentia Pet Supplies
Thanks for the great review, Paul — really pleased you were happy with the product and the fast delivery. We really appreciate your feedback!
Quick delivery
Quick delivery. Reasonable price . One of the few places that has the larger tubs of repashy superfly
11 April 2026
Reply from Serpentia Pet Supplies
Thanks for the great review, Lydia — really pleased you were happy with the quick delivery and pricing. We know the larger Repashy tubs can be harder to find, so we’re glad we could help. We really appreciate your feedback!
Reply from Serpentia Pet Supplies
Thanks so much for the kind feedback, Jane — great to hear you were happy with the service, fast delivery and the product. Much appreciated!
Great price for the products with good…
Great price for the products with good pre purchase information.
Quick, free delivery and cheaper than Amazon.
Products arrived well wrapped and in perfect condition.
4 April 2026
Reply from Serpentia Pet Supplies
Thanks for the fantastic review, Martin — we really appreciate you taking the time to share your experience. It’s great to hear the product information helped before purchase, and that your order arrived quickly, well wrapped, and in perfect condition. We’re really pleased you found great value with us too!
Fantastic prices and outstanding…
Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Would highly recommend this company and will definitely be back.
31 March 2026
Reply from Serpentia Pet Supplies
Thanks so much for the lovely review, Christine — we really appreciate you taking the time to share your experience. We’re glad we could get the delivery door number updated quickly and keep everything running smoothly. It’s great to hear you were happy with the prices and service, and we look forward to welcoming you back again!
Fast delivery and friendly note
19 March 2026
Reply from Serpentia Pet Supplies
Thanks for the lovely review, Lisa — really pleased you were happy with the fast delivery and the friendly note. It’s great to hear those little touches are appreciated, and we look forward to serving you again!
Very happy
Very happy - parcel came in 2 days and was very well packed.
Definitely will use again
12 March 2026
Reply from Serpentia Pet Supplies
Thanks for the great review, Joanne — really pleased your parcel arrived quickly and was well packaged. We really appreciate the feedback and look forward to serving you again!
Serpentia
Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced.
I ordered a small pot of Rapashy Super Green for my fish. Less than 48hour and I had this item in my hand. Amazingly quick service and great packaging. Arrived in perfect condition.
I would recommend Serpentia Pet Supplies to anyone. I have save the Web site and will definitely use again in the future.
Thank you. 5 ☆☆☆☆☆ service.
7 March 2026
Unprompted review
Reply from Serpentia Pet Supplies
Thanks for the brilliant review, Mark — really pleased you found us and that your order arrived quickly and safely. We really appreciate the recommendation and look forward to serving you again.
The fish food order was processed…
The fish food order was processed really quickly and arrived within a couple of days.
19 February 2026
Reply from Serpentia Pet Supplies
Thanks for the review, Neil — great to hear your order was processed quickly and arrived promptly. We really appreciate you taking the time to share your feedback.
Reply from Serpentia Pet Supplies
Thanks for the review! Glad your order arrived safely — really appreciate the feedback.
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