You would have received 5 Stars for the product but you failed to deliver one of my 3,items. In saying that you sent the forgotten one within a couple of days
Company replied
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See what reviewers are saying
Perfecte meet methode via de online begeleiding, resultaat een perfect passende radiator bekleding, erg mooi, wel wat prijzig maar dan heb je ook wat, wij gaan nog een keer bestellen
Beautiful product! Easy and clear instructions to order online, product is protected well during transport; it arrived scratchfree and without any dents. It’s not complex to assemble and mount, but th... See more
The guide on how to measure for your new radiator cover is really easy to follow. The radiator covers come in an array of lovely colours that can blend in with your decor or stand out as a feature.... See more
Company replied
Company details
About Sentimo
Written by the company
About us
Sentimo makes metal solutions to beautify your home. As a subsidiary of a large Dutch metalworking company based in Ulft, we guarantee a stable business and offer you only products manufactured in The Netherlands. Discover our brand and products here.
Timeless interior products
With our timeless products that match every style, you can create an interior you will enjoy for many years.
Everything is customisable
Because we offer customisable products, you are the designer of your own product.
Many years of experience in metalworking
Our experience in sheet metal processing and powder coating ensure a solid product with top quality.
Made by us, in The Netherlands
All our products are carefully manufactured by us, the Netherlands.
Sentimo makes metal solutions to beautify your home. As a subsidiary of a large Dutch metalworking company based in Ulft, we guarantee a stable business and offer you only products manufactured in The Netherlands. Discover our brand and products here.
Timeless interior products
With our timeless products that match every style, you can create an interior you will enjoy for many years.
Everything is customisable
Because we offer customisable products, you are the designer of your own product.
Many years of experience in metalworking
Our experience in sheet metal processing and powder coating ensure a solid product with top quality.
Made by us, in The Netherlands
All our products are carefully manufactured by us, the Netherlands.
Contact info
Riezenweg 1, 7071PR, Ulft, Netherlands
- +31(0)315688656
- info@sentimo.com
- sentimo.com
4.7
Excellent
5K reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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4de sentimo besteld en weer perfect!
14 April 2023
Product is top maar levering met haken…
Product is top maar levering met haken en ogen..
31 March 2023
Reply from Sentimo
Beste Maud, bedankt voor uw beoordeling. U geeft aan dat de levering niet naar wens is verlopen. Dit vinden we vervelend om te lezen, onze excuses hiervoor! Wij zullen het opnemen met onze vervoerder. Gelukkig zijn de geleverde producten naar wens, hiervan wensen we u nog veel plezier!
Vriendelijke groet, team Sentimo
Excellent service and product
Excellent service and product. Cannot recommend more highly.
22 March 2023
Great idea & simple to assemble & fit
Great idea & simple to assemble & fit. However it would be good to have measuring advice to allow the other, non thermo valve to be covered
16 March 2023
Past perfect.
13 March 2023
Client-centred costumer service even if…
Client-centred costumer service even if it’s only though emails. Very impressed!
8 January 2023
Very good quality steel radiator cover…
Very good quality steel radiator cover . Magnets are very strong and the cover clicks on perfectly. Saves messing about with changing a radiator piping and instantly makes this part of a room look brand new! Great concept. Highly recommended.
29 December 2022
The Covers are brilliant
The Covers are brilliant . Makes the radiator look very svelte. Comms were also very good. Would use them again.
12 November 2022
Easy to order…
Easy to answer the questions in order to arrive at the radiator cover you require
11 November 2022
Beautiful products
I had an excellent experience with Sentimo and ordered radiator covers for a whole house refurbishment. The quality and colour options are fantastic and we are so happy.
We dealt with a lady called Riana who was so responsive and helpful. We would definitely recommend Sentimo.
1 July 2022
Sentimo is an excellent product that…
Sentimo is an excellent product that exceeded my expectations.
7 November 2022
easy to put together
The radiator arrived when they said it would. Easy to put together. It was well wrapped so no marks or dints and it now hides a old looking radiator
5 November 2022
A company that cares
Great customer service. Riana was very responsive and answered all my questions. I love my towel rail!
30 September 2022
Fitted perfectly
Fitted perfectly. Excellent quality and very modern looking. People comment on the radiator all the time
1 July 2022
MASSIVE IMPROVEMENT
Lovely looking radiator covers that are far better looking than the original. Also great heat conductors and dead east to fit. All in all very pleased with our purchases.
13 May 2022
Great product well made and easy to…
Great product well made and easy to assemble.
Excellent service from ordering to delivery.
1 July 2022
Love my radiator cover thank you
4 November 2022
They just try to take your money
The radiator was measured correctly, but still does not fit. I contacted customer service where was told "you will be sent our raiser package and new radiator sides."
After two weeks, I checked on the status of my replacement items and was THEN told I'd have to pay 65 euros for this and THEN they include an invoice attached! How dishonest. The original email which said I will be sent the raiser package and new sides said nothing about extra costs and included no invoice.
There has been no further help from customer service at all, so I will be sending the radiator back entirely (at my own costs). Please learn from my mistake- return shipping costs are a small price to pay to learn my lesson and not use this company again or recommend them.
26 January 2021
Unprompted review
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