Seniors Choice Reviews 

20,828
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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4.9

All reviews

(20,828)

9,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. The agent I dealt with was helpful, knowledgeable and very professional.I has a life policy issued before I could hang up the phone.
Excellent customer service, affordable and great coverage.

16 September 2026
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Reply from Seniors Choice

Hi Lorie! Thank you for your kind review. We're pleased to hear that your experience with us was a positive one.

Rated 5 out of 5 stars

Timi was great at explaining my new…

Timi was great at explaining my new policy

16 September 2026
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Reply from Seniors Choice

Hi Rose, thanks for the lovely feedback! We're really glad to know that you had a great experience with us.

Rated 5 out of 5 stars

The agent was helpful and answered my…

The agent was helpful and answered my questions and was clear about the life insurance company and policy. Happy with the services

14 September 2026
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Reply from Seniors Choice

Hi Zayra! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.

Rated 5 out of 5 stars

Teamwork, Care and attention to detsils

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly the disclosures portrayed genuineness.

16 September 2026
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Reply from Seniors Choice

Hi Heron, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.

Rated 5 out of 5 stars

It was explained in a way that I…

It was explained in a way that I understood. The representative was very polite and patient with me, I was not sure what I wanted. He was very helpful and understanding. Thank you Mr. Hasib very much for your help and support.

16 September 2026
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Reply from Seniors Choice

Hi Sandra! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.

Rated 5 out of 5 stars

Liked that the person gave his name…

Liked that the person gave his name more than once and this made me feel this was a good company to deal with

15 September 2026
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Reply from Seniors Choice

Hi Dianne, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.

Rated 5 out of 5 stars

Was fast and easy

It went quickly..he was very kind and knows his job well.

16 September 2026
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Reply from Seniors Choice

Hi Joanna, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.

Rated 5 out of 5 stars

Housing food,

The insurance officer was very helpful with .

16 September 2026
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Reply from Seniors Choice

Hi Marcia, thank you for your review! We're really pleased to hear that you had a positive experience with us. We’re glad to know that everything went smoothly for you.

Rated 5 out of 5 stars

Exceptional customer service from…

Exceptional customer service from Madison Harper who help and assist me to better understand the insurance and secure my future. Thank you!

16 September 2026
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Reply from Seniors Choice

Hi Marina, thanks for your lovely review! It's great to know that you had such a positive experience with us.

Rated 5 out of 5 stars

Good explanation and clear instructions.

Good explanation and clear instructions.

14 September 2026
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Reply from Seniors Choice

Hi Angela! Thank you for your feedback. We're really pleased to hear that we could make the process a positive one for you.

Rated 5 out of 5 stars

The gentleman was knowledgable & was…

The gentleman was knowledgable & was clear with his answers

14 September 2026
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Reply from Seniors Choice

Hi Bernadette, we really appreciate your kind review! We're happy to hear that you were pleased with the service we provided.

Rated 5 out of 5 stars

Simran was very professional

Simran was very professional

16 September 2026
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Reply from Seniors Choice

Hi there! Thanks so much for sharing your experience. We're delighted to hear that everything went well for you.

Rated 5 out of 5 stars

RIa Rozeiro very professional

RIa Rozeiro was amazing, profesional and knowledgeable. Answer all my questions with patience,

16 September 2026
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Reply from Seniors Choice

Hi Krito! Your feedback is much appreciated. We're really pleased to hear that you had a positive experience with us.

Rated 5 out of 5 stars

Easy decision with great help.

I spoke with Madison Harper she was extremely helpful and pleasant to speak with. We found a policy that meets my needs and fits my personal budget.

14 September 2026
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Reply from Seniors Choice

Hi Susan, thanks for your review! We're happy to hear that you found your experience with us a positive one.

Rated 5 out of 5 stars

Satisfied

Spyros was very pleasant and patient through the whole process .

14 September 2026
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Reply from Seniors Choice

Hi Marcia! Thank you for your kind words. We're so pleased to know that you were happy with the service you received.

Rated 5 out of 5 stars

Sienna was knowledgeable

Sienna was knowledgeable, respectful and explained everything very well

16 September 2026
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Reply from Seniors Choice

Hi Lois! Thanks for the wonderful feedback. We're pleased to hear that you had such a positive experience.

Rated 5 out of 5 stars

The representative was amazing.Yash

The representative was amazing.Yash

16 September 2026
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Reply from Seniors Choice

Hi Victoria, we appreciate you sharing your feedback with us! It's great to hear that you were happy with our service.

Rated 5 out of 5 stars

I spoke to Gabriel was very polite

I spoke to Gabriel was very polite, professional and patient. I had alot of questions and he took his time to answer all of then. Easing my mind. I just wanted information but Gabriel was so informative, I was happy with opening an account with this company. Awesome job Gabriel I would recommend for sure.
Thank you

14 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Charmaine! Thank you for your 5-star rating. We're delighted to know that you had a great experience with us.

Rated 4 out of 5 stars

The staff member was very informative…

The staff member was very informative and careful to make sure I understood everything.

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Marjolyn, thanks so much for your feedback. We're glad to hear that you had a positive experience and were happy with the service.

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